Analyzing 5,420,9185.4M ReviewsFor 14,59814.6K Experts
Reviewers highlight compassionate care, prompt emergency response, and transparent pricing for routine services like spays and checkups. Many praise the staff's kindness during difficult moments such as euthanasia or severe illness. However, recurring criticisms involve office staff refusing to see sick pets without upfront payment, scheduling delays for urgent cases, and discrepancies between quoted and final prices.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 309 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Wolken and staff for the compassion you gave today.”
“One male nurse was awsome the rest of staff was absalutly rude they wonted to keep my dog over 8 dollors.”
“I received no hidden fees, when making an appointment you are told beforehand what situations can cause a price raise.”
“Overpriced and do a poor job of performing a physical.”
“They were thorough, listened to our concerns, but most of all made our girl feel comfortable.”
“The dude vet is the absolute worst I’ve ever been to.”
“❤️❤️ Would recommend them to ANYONE with a furrbaby!”
“The vet tech was super nice and sympathize with us, wouldn't recommend the older lady if you do go.”
“Hilltop Vet accepted us immediatelywith $100 new client fee same day.”
“We’ve had an emergency and called in the middle of the night and they walked us through what to do and helped us save our puppy!”
“), none of that is cheap; however, I trust Hilltop Vet Hospital will provide exceptional care for my pets while still affording me the ability to cove…”
“That’s not just bad business—it’s dishonest.”
praise complaint · found by our text analysis, Google review wording unchanged.
Thanks for getting in my wife's cat River so fast. Especially without an appointment.
The staff here are so compassionate & caring. I won't go anywhere else.
The vets are probably fine, but the office staff is unwilling to work with their customers or be very accommodating.
Always great care for our fur babies.
service was fine. The staff were polite enough, no complaints there. I brought my dog in for a checkup and it felt a bit rushed but they did what needed to be done. price seemed a little high for what we got but not outrageously so. place was clean and waiting wasnt too long. overall just an average experience, wouldnt go out of my way to come back but it wasnt bad either.
They treated my baby for a long time until this year June 2026 I had to put my baby down she had cancer and they were so good to us threw it all Thanks you ❤️
I just want to thank Dr. Wolken and staff for the compassion you gave today. You were so gentle and kind in Max's passing.
New client here. Previous vet was awesome, but very expensive. Hilltop Vet accepted us immediatelywith $100 new client fee same day. It's actually closer. Family has been with them for many years. Staff were smiling, pleasant and accommodating. Appointment for spay was made within a week, for a fraction of the quote I received from previous vet who quoted >$600 and upwards of $900 for a simple spay on a 6 month old with no co-morbidities, (which prompted the immediate switch). Plenty of parking. Facility was clean and personnel appear professional, but very friendly. I love my babies and always pay for maintenance (vaccines, heartworm prevention, grooming every 6 weeks, etc..), none of that is cheap; however, I trust Hilltop Vet Hospital will provide exceptional care for my pets while still affording me the ability to cover my cost of living and that's very important!! Highly recommend Hilltop Vet Hospital!
I can’t thank Hilltop Vet enough for taking care of our dog in her time of need. She was hit by a car early in the morning and the clinic took her in first thing. Before the veterinarian even arrived, they had began working to get her stable. The staff and veterinarian all took amazing care of our girl. They were thorough, listened to our concerns, but most of all made our girl feel comfortable.
Thank you Mrs Cline ♥️
Great clinic! Highly recommend! Dr. Davis is the best!
Analyzing 5,420,9185.4M ReviewsFor 14,59814.6K Experts