Google reviewers rate Hiltner Trial Lawyers five stars based on 117 reviews, with the owner responding to seventy percent of comments. Clients consistently describe the firm as professional, knowledgeable, and highly communicative, noting that attorneys clearly explain legal options and keep clients informed throughout the process. Many mention achieving favorable outcomes in traffic and criminal cases, while some highlight the team's empathy and willingness to provide additional assistance beyond the initial scope of representation.
Google rating: 5.0 out of 5 from 117 reviews (100% five-star).
Reviews on this page: 117 Google reviews (106 with written comments).
Owner responses: the business replied to 70% of reviews.
Most recent review: October 6, 2026.
Service: DUI Lawyer serving New Franklin, Ohio.
Data from Google, last updated October 26, 2026.
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Customer reviews
5.0
★★★★★
117 reviews on Google
5★117
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 106 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Max is an incredible lawyer, I highly recommend him for whatever your needs might be.”
“He was professional, knowledgeable, and helpful throughout the legal process.”
“From start to finish, he was professional, knowledgeable, and always kept me informed.”
“a straight shooter, great communicator, got things done in court as quickly as permitted by law, achieved a better outcome than I’d anticipated, and…”
“Attorney Hiltner was thorough, followed through, fought for me, and ultimately won a favorable decision!”
“He was open, honest, and thorough during the whole process.”
“Most sent automated emails back with lists of fees for various services.”
People customers mention
Max40 reviews
Nicolette3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Gretchen1 reviewiTotal number of Google reviews Gretchen has written across all businesses on Google Maps, not just this one.
I’m leaving this review on behalf of a friend who had a very positive experience working with Max Hiltner. He was professional, knowledgeable, and helpful throughout the legal process. He was able to achieve a favorable outcome, and my friend was very appreciative of his hard work. Highly recommend!
Response from the owner · 2 weeks ago
It was my pleasure to help. Thank you for taking the time to leave a review!
Devesh KumarLocal Guide · 79 reviewsiTotal number of Google reviews Devesh has written across all businesses on Google Maps, not just this one.
Max Hiltner did an excellent job handling my case. From start to finish, he was professional, knowledgeable, and always kept me informed. He took the time to answer my questions, explained my options clearly, and worked hard to achieve a favorable outcome. I highly recommend Max and his team to anyone in need of strong legal representation.
Jess Stevens5 reviewsiTotal number of Google reviews Jess has written across all businesses on Google Maps, not just this one.
Words cannot begin to express how grateful I am to Max and Nicolette for all of their help with my case. They were extremely patient in answering many of my naive questions and their friendliness helped alleviate my anxiety regarding the matter. I will definitely be passing on their information. Thanks again!
Response from the owner · 8 months ago
Thanks for trusting us - it was our honor to work with you.
Anthony WehbeLocal Guide · 52 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
My case was essentially a traffic violation that somehow got escalated. Attorney Hiltner was thorough, followed through, fought for me, and ultimately won a favorable decision! If you need representation, don't hesitate to contact his office.
Response from the owner · 10 months ago
Thank you, John. It was an absolute honor to represent you.
Arturo De los santos5 reviewsiTotal number of Google reviews Arturo has written across all businesses on Google Maps, not just this one.
Mr Hiltner is very attentive at all times, he makes you feel like family, he works on the cases to help you, I am very grateful for what he helped me with.
Response from the owner · a year ago
Thanks for trusting us - it was our honor to work with you, Arturo.
Claire Marron5 reviewsiTotal number of Google reviews Claire has written across all businesses on Google Maps, not just this one.
Max did a wonderful job working on my case. He is very professional and went above and beyond to get the exact result I wanted and needed in a very difficult situation. I would recommend him to anyone.
Response from the owner · a year ago
It was my pleasure to help. Thank you for taking time to leave a review!
D C1 reviewiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Max was a pleasure to work with. He is a straight shooter, great communicator, got things done in court as quickly as permitted by law, achieved a better outcome than I’d anticipated, and helped me out beyond the scope of my original case. I have recommended Max to multiple friends whom have all enjoyed similar results and had nothing but good things to say about Max.
Response from the owner · a year ago
Glad we could be of service when you needed us.
jordan nowak4 reviewsiTotal number of Google reviews jordan has written across all businesses on Google Maps, not just this one.
I was supporting a friend going through a really rough time with the law. The prosecutor was relentless and it seemed every angle we approached got shot down. With research we found Max. When we sat down and talked to Max and Andrew, not only were they professional, they were empathetic and compassionate. They are genuine in their work and in their words. These are guys that you want in your corner, they fight against all odds, they Pioneer new avenues To fight for you, they stay up-to-date on recent cases that may apply to your current case. While going through the legal battle, they also used informative information, keeping my friend in the loop every step of the way. Explaining legal terms, taking the time to lay out the picture. I am writing this review to give credit to this team of lawyers, Being a veteran, there are a few people I’d trust to have my back in combat, but if it was a legal battle These are the guys I want to have my back. They work timely, efficiently, and professionally to secure the best outcome possible. They demonstrated that clients aren’t just a paycheck. They authentically care about each individual person they work with, Understanding the person‘s background, the family they have, They label the importance of the individual they’re representing as if it were themselves. I gave them five stars because they do their homework, They’re personable, Genuinely care about the individual, They work relentlessly, And their work is outstanding.
Response from the owner · a year ago
Thanks for trusting us - it was our honor to work with you.
