Chase Garrett6 reviewsTotal number of Google reviews Chase has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHad some company shirts made and Jerome Knocked it out of the park!
Hipbone, LLC - Custom Printed Tee Shirts and Embroidery
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%93+64.4Reliability 31%88+27.1Experts Score= 91Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 17 custom clothing servicesPosition by Experts Score among all companies we track in this category. · better than 69%
4.9 ★★★★★ 131 Google reviews · 23 photos
98%five-star reviews
4.81★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
69%reviews answered by the owner
Oct 2026latest review
Hipbone, LLC - Custom Printed Tee Shirts and Embroidery at a glance
Customers consistently praise the business for fast turnaround times, often completing orders same-day or within a day, and for clear communication regarding pricing and design details. Reviewers highlight the high quality of embroidery and custom printed items, including t-shirts, hats, and robes, noting that the staff is friendly and attentive to specific client needs. With a 4.9/5 rating from 131 reviews, the service is described as dependable and efficient, with no recurring criticisms evident in the provided excerpts.
- Google rating: 4.9 out of 5 from 131 reviews (98% five-star).
- Reviews on this page: 131 Google reviews (112 with written comments, 15 with photos).
- Owner responses: the business replied to 69% of reviews.
- Most recent review: October 7, 2026.
- Service: Custom Clothing serving Summerville, South Carolina.
Data from Google, last updated October 25, 2026.
Score profile vs other custom clothing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hipbone, LLC - Custom Printed Tee Shirts and Embroidery: 93/100 on this factor. Category median: 88.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hipbone, LLC - Custom Printed Tee Shirts and Embroidery: 88/100 on this factor. Category median: 83.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 78.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hipbone, LLC - Custom Printed Tee Shirts and Embroidery: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
131 Google reviews we collected
- 5 stars12998%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 112 written reviews
- Praise189100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4423%
- Quality & results4122%
- Speed & response3820%
- Would recommend3619%
- Communication1910%
- Price & value74%
- Honesty & trust42%
What customers talk about
We read 112 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jerome was extremely helpful and took the time to explain everything to me so I had a clear understanding of what I was paying for.”
“I had an exceptional experience at Hipbone working with Jerome.”
“I needed something done very quickly and on short notice, and he was able to get it completed for me the same day.”
“I’ll definitely be returning and would recommend Hipbone to anyone looking for custom printing or embroidery!”
“Great Communication, Fast Turnaround, and Just Great Overall !”
“From start to finish this was a great experience and very reasonably priced.”
“It was clear from the start that he genuinely loves what he does!”
People customers mention
- Jerome 20 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Aven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had a great experience with Hipbone! Jerome was extremely helpful and took the time to explain everything to me so I had a clear understanding of what I was paying for. I needed something done very quickly and on short notice, and he was able to get it completed for me the same day. He was also very friendly and…
MaliaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jerome does great work! Highly recommend for any embroidery or custom printing needs! He takes the time to make sure your order is perfect - which is very much appreciated.
Loretta6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Hipbone is dependable and efficient. He takes pride in his work and delivers as promised! Highly recommend for all your needs for t-shirts, embroidery, etc.
Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Had a great experience! The product was a little harder than usual, and he made sure he took care of every detail in the process as well as the application. It turned out flawless! I’m so pleased with everything! He will definitely have all of my future business, and I will highly recommend to my clients, friends, and family…
victoriaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Amazing quality and super fast turn around time!! Will be using hipbone for all my projects from now on!
JerryLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
You want embroidery done, efficient, done right, finished when promised, what time it takes, quality, considerate and all around pleasant to do business with last minute or longterm... Go see the bone the hipbone...👍💪
Photos
Customer reviews
4.9 ★★★★★ 131 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Aven Wilson1 reviewTotal number of Google reviews Aven has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had a great experience with Hipbone! Jerome was extremely helpful and took the time to explain everything to me so I had a clear understanding of what I was paying for. I needed something done very quickly and on short notice, and he was able to get it completed for me the same day. He was also very friendly and professional throughout the entire process. I really appreciate the great customer service and how accommodating he was. I’ll definitely be returning and would recommend Hipbone to anyone looking for custom printing or embroidery!
Malia StockerLocal Guide · 31 reviewsTotal number of Google reviews Malia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJerome does great work! Highly recommend for any embroidery or custom printing needs! He takes the time to make sure your order is perfect - which is very much appreciated.
Loretta Gaines6 reviewsTotal number of Google reviews Loretta has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHipbone is dependable and efficient. He takes pride in his work and delivers as promised! Highly recommend for all your needs for t-shirts, embroidery, etc.
carter wells8 reviewsTotal number of Google reviews carter has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleService was great and fast! Will use again
CC. Alex2 reviewsTotal number of Google reviews CC. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat Communication, Fast Turnaround, and Just Great Overall !
Bryan Jones1 reviewTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHad a great experience! The product was a little harder than usual, and he made sure he took care of every detail in the process as well as the application. It turned out flawless! I’m so pleased with everything! He will definitely have all of my future business, and I will highly recommend to my clients, friends, and family…
Response from the owner · 3 months ago
Mr. Jones, thank you for your message. And thank you for challenging me. I loved working on your project and getting it to a flawless end product that can be cherished for years to come. I'm certainly grateful that you chose me and I appreciate you feeling pleased to recommend me to clients, family, and friends. - Hipbone
victoria halesLocal Guide · 18 reviewsTotal number of Google reviews victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing quality and super fast turn around time!! Will be using hipbone for all my projects from now on!
Lowkey loJay2 reviewsTotal number of Google reviews Lowkey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlepleasure of doing good working and business with ya 💯
Jerry WilliamsLocal Guide · 52 reviewsTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleYou want embroidery done, efficient, done right, finished when promised, what time it takes, quality, considerate and all around pleasant to do business with last minute or longterm... Go see the bone the hipbone...👍💪
Response from the owner · 5 months ago
Jerry, this truly means a lot—thank you for taking the time to share this. I’m really glad everything came together the way it did for your senior day. Those are moments that matter, and I appreciate you trusting me to be a part of it. Looking forward to working with you again down the road. I’ve got you anytime you need me. 💪
Hipbone, LLC - Custom Printed Tee Shirts and Embroidery on Google Maps →
Business details
- Address: 944 College Park Rd Ste b, Summerville, SC 29486
- Phone: (843) 813-1807
- Website: hipboneclothing.com
- Service area: Summerville, SC