Michael Kingston2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDrop off / Pick-up was easy. Reasonable pricing.
Hippo Dumpster Rental Boston
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%56+35.6Reliability 28%18+5.1Replies to reviews 8%16+1.3Momentum penalty94−0.6Experts Score= 41Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 44 dumpster rental servicesPosition by Experts Score among all companies we track in this category. · better than 2%
4.6 ★★★★★ 88 Google reviews · 24 photos
90%five-star reviews
4.56★last 12 monthsAverage stars on reviews from the last 12 months only.
16.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
39%reviews answered by the owner
Oct 2026latest review
Hippo Dumpster Rental Boston at a glance
Google reviewers rate Hippo Dumpster Rental Boston 4.6 out of 5 based on 88 reviews, with the owner responding to 39 percent of them. Positive feedback highlights easy online booking, reasonable pricing, and punctual delivery and pickup services. However, negative reviews frequently cite late pickups, unexplained additional fees, and difficulties reaching the company by phone for status updates.
- Google rating: 4.6 out of 5 from 88 reviews (90% five-star).
- Reviews on this page: 88 Google reviews (67 with written comments, 8 with photos).
- Owner responses: the business replied to 39% of reviews.
- Most recent review: October 22, 2026.
- Service: Dumpster Rental Service serving Brockton, Massachusetts.
Data from Google, last updated November 1, 2026.
Score profile vs other dumpster rental services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hippo Dumpster Rental Boston: 56/100 on this factor. Category median: 96.C
56
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hippo Dumpster Rental Boston: 18/100 on this factor. Category median: 97.F
18
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hippo Dumpster Rental Boston: 94/100 on this factor. Category median: 100.A
94
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hippo Dumpster Rental Boston: 16/100 on this factor. Category median: 95.F
16
Bar = this company · dark tick = category median.
Star ratings
88 Google reviews we collected
- 5 stars7990%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star910%
Praise vs complaints
Phrases our text analysis found in 67 written reviews
- Praise10590%
- Complaints1210%
Topic share
How often each topic comes up in the written reviews
- Speed & response2622%
- Price & value2521%
- Would recommend1715%
- Quality & results1614%
- Staff & attitude1311%
- Communication119%
- Honesty & trust98%
What customers talk about
We read 67 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The dumpster was delivered on time, and when I called asking if they can pick it up before the due date, there was no issue and it was picked up.”
“In addition their competitive pricing makes them a no-brainer for dumpster needs.”
“They’re overcharging for rentals, so be cautious when renting from them.”
“I would definitely recommend to a friend and use them again.”
“Avoid this company, Tony Soprano runs a more legitimate waste company.”
“Excellent service — fast, reliable, and affordable.”
“Worst experience ever!”
“Prompt delivery of dumpster and driver was really helpful.”
“Great customer service, fast to respond and communicate”
“Poor service, poor communication.”
“Everything was done online, upfront, and hassle-free.”
“Just called for a quote and the guy tried to scam me.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Booking online was super easy and all the information I needed about the size of the dumpster I needed were there. The dumpster was delivered on time, and when I called asking if they can pick it up before the due date, there was no issue and it was picked up. Thank you Hippo Dumpster!!
Benjamin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Easy to work with, great price and responsive. I would definitely recommend to a friend and use them again.
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Hippo was great! They delivered on time and gave updates through text or email. I would definitely use them again.
Shawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
Worst experience ever! Had the dumpster full 3 days into it, they wouldn't come and pick it up. In fact they were 4 days late picking after the week rental was up. On top of that, they took out the box spring and mattress and left it in the the driveway for us to deal with. They are liars
Gio12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This dumpster company is fantastic! Everything was perfect from the moment it arrived until it was collected. The drop-off and pick-up dates were spot-on, and everything went off without a hitch. I managed to get rid of some of my workout gear without paying anything, which is a relief since some companies would charge $80-$100 for it
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Prompt delivery of dumpster and driver was really helpful. Overall a really excellent experience !!!!!!!!
Photos
Customer reviews
4.6 ★★★★★ 88 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Dan Bhokeye2 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBooking online was super easy and all the information I needed about the size of the dumpster I needed were there. The dumpster was delivered on time, and when I called asking if they can pick it up before the due date, there was no issue and it was picked up. Thank you Hippo Dumpster!!
Benjamin Porter2 reviewsTotal number of Google reviews Benjamin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEasy to work with, great price and responsive. I would definitely recommend to a friend and use them again.
Thomas Herr1 reviewTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHippo was great! They delivered on time and gave updates through text or email. I would definitely use them again.
Shawn Kelley5 reviewsTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWorst experience ever! Had the dumpster full 3 days into it, they wouldn't come and pick it up. In fact they were 4 days late picking after the week rental was up. On top of that, they took out the box spring and mattress and left it in the the driveway for us to deal with. They are liars
John MacDonald1 reviewTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat customer service, fast to respond and communicate
Gio12 reviewsTotal number of Google reviews Gio has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis dumpster company is fantastic! Everything was perfect from the moment it arrived until it was collected. The drop-off and pick-up dates were spot-on, and everything went off without a hitch. I managed to get rid of some of my workout gear without paying anything, which is a relief since some companies would charge $80-$100 for it
Amy Becker1 reviewTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePrompt delivery of dumpster and driver was really helpful. Overall a really excellent experience !!!!!!!!
Lu Swin Lim1 reviewTotal number of Google reviews Lu has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good service And Simple and convenient to operate
Carlos Figueroa4 reviewsTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuick easy drop off and pick up. Used care on driveway. Great experience!
Business details
- Address: 187 Page St, Stoughton, MA 02072
- Phone: (617) 890-9058
- Website: hippodumpstersma.com
- Service area: Brockton, MA