Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Hobbs Pest Control, Termites, Weeds, Gophers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%99+14Replies to reviews 7%100+7.1Momentum penalty88−1.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Hobbs Pest Control, Termites, Weeds, Gophers

Norman, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 247 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hobbs Pest Control, Termites, Weeds, Gophers is better than 86% of pest control services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hobbs Pest Control, Termites, Weeds, Gophers is better than 85% of pest control services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hobbs Pest Control, Termites, Weeds, Gophers is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hobbs Pest Control, Termites, Weeds, Gophers is better than 99% of pest control services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hobbs Pest Control, Termites, Weeds, Gophers is better than 88% of pest control services.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hobbs Pest Control, Termites, Weeds, Gophers is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Hobbs Pest Control, Termites, Weeds, Gophers for 5 kinds of job.

Hobbs Pest Control, Termites, Weeds, Gophers for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#89 / 111
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “General pest inspection”

JebLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The technician was very pleasant, courtesy and went to work treating our home. I will do another review as we check the effectiveness of the treatment, but don't really thing there will be any issues.

Paid $100–120Reasonable priceGeneral pest inspectionSpider extermination+ Professionalism
Paul8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Seth did a great job! He checked to make sure everything was completed correctly!

Reasonable priceRodent exterminationGeneral pest inspection
JosephLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome team and pest control service!

Paid $200+Reasonable priceGeneral pest inspectionBed bug extermination
Stephen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hats off to both of these young men who serviced our home with care and concern, (Wes and Seth), to rid an infestation of Gnats and fruit flys. We had to have 3 service appts, but finally, most of the flys and gnats are gone. These techs were awesome! Great job guys. We definetly will request them again. Thank you so much!

Paid $200+Reasonable priceGeneral pest inspection
Julie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

1) Two technicians came to my house today. They were so friendly, fast, and efficient. Hobbs is a great company and I would recommend them to anyone who asks. 2) Hobbs just treated my house again today. The technician, Seth, was so polite and friendly. I would recommend Hobbs to any person looking for this service. Thank you for all you do!

General pest inspection
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am writing this review to express my appreciation for Seth, who visited our office today. Seth is a fantastic technician and was able to accommodate my multiple needs. I particularly appreciated his transparency and efficiency. I also want to acknowledge Hobbs, who is the absolute best and easiest to work with.

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspection
Roger4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nice person, knowledgeable did a good job.

General pest inspection
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Max is an exceptional employee. He cares about his job and goes the extra mile to do a great job. He was able to get rid of the ants that I’ve been fighting for the last five years.

General pest inspection
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Customer service was excellent!

General pest inspection+ Professionalism
Wes1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Your tech does a great job, this same tech took good care of my former home. I was please it was the same young man.

General pest inspection
MisstyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General pest inspection+ Responsiveness+ Punctuality+ Professionalism

Price

$115-11% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 82%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection11$63–$136
Rodent extermination7$103–$371
Spider extermination6$73–$168
Bug & insect extermination3$66–$146
Cockroach extermination2$86–$282

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