Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Google reviewers rate Hodges Tree & Landscape 4.7/5, frequently citing professional crews, clear communication, reasonable pricing, and thorough cleanup after tree removal and landscaping services. Positive feedback highlights punctuality and attention to detail during large job executions. However, recurring criticisms in lower-rated reviews involve scheduling delays, missed appointments, and incomplete work such as debris left on properties or unfulfilled service promises.
Data from Google, last updated November 11, 2026.
134 Google reviews we collected
Phrases our text analysis found in 112 written reviews
How often each topic comes up in the written reviews
We read 112 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jared and his crew were extremely professional for the duration of the job.”
“Great communications, very professional and thorough.”
“I believe something on my property was damaged by the contractor's employees.”
“The crew was efficient but very careful to not damage my yard and home while cutting down some pretty substantial limbs.”
“They came late and left early every day, stretching a 2-day job into 3 days.”
“Jared was great to work with, and we will call him again when needed.”
“Prices are very reasonable and everyone on the team is wonderful.”
“Unfortunately, they also continued adding late fees every month.”
“Jared (the owner) was very knowledgeable and trust worthy, so I cant thank him and his team enough for the hard work and honesty, you wont be disappo…”
“Jared and his team have been very communicative about the services when they would happen, pricing, provided proof of insurance, etc.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.7 ★★★★★ 133 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very experienced and upfront with their services! They worked with me and my neighbors to remove a ~75’ tall elm.
THEY WERE QUICK TO GET OUT
I am very pleased with the work done. The crew was very friendly and professional. They communicated throughout the limb removal. They did a very good job of cleaning up. All of the debris was removed the following morning. Will definitely use again when needed.
I waited until this bill was completely paid before posting this review. Call me old-fashioned, but I prefer to pay my bills before I settle scores. First, the good. They cut the tree down. The tree is unquestionably down. In fact, they were so successful at cutting down the tree that they transformed it from one tree into what appeared to be several smaller trees and at least one long-term relationship issue. The problem started when we asked them not to haul the wood away because we have a wood-burning stove. Instead, we requested that it be cut into "manageable pieces." Now, I understand language can be imprecise. What I did not realize was that "manageable pieces" apparently falls into the same category as "reasonable," "soon," and "we should get together sometime." Everyone has their own definition. When they finished, they left behind logs that weighed hundreds of pounds and were large enough that moving them would have required either specialized equipment or a second mortgage. These weren't pieces of firewood. These were future landmarks. When I contacted them, I was informed that manageable was open to interpretation. I suppose that's true. Technically, a rhinoceros is manageable if you're equipped correctly. That doesn't mean I'd leave one in somebody's backyard and call the job finished. I explained that these pieces were far beyond what a typical homeowner could reasonably move, split, or burn. I was then offered a solution. More money. For additional money, they would return and cut the logs into smaller pieces. I have to admit, I respect the confidence. Not everyone can look at a problem and immediately identify a new revenue stream. At that point, we informed them that we were unhappy with the outcome and would still pay the remaining balance, but that we intended to do so over time because we expected to spend additional money hiring someone else to make the wood usable. We didn't hide that. We told them directly. Their response was essentially, "We understand that's your position. We just don't agree with it." Which is fair enough. Unfortunately, they also continued adding late fees every month. So while we were spending money dealing with logs that were too large to use, we were also paying additional fees for not paying the entire balance immediately. From a business perspective, it was fascinating. I was paying one company because the first company didn't finish the job the way I understood it, while simultaneously paying the first company extra because I was paying the second company. Somewhere in there I suspect an accountant achieved enlightenment. The tree is gone. The logs remained for a very long time. At this point they've occupied my property longer than some tenants. I've attached photos. If your definition of "manageable pieces" matches what's shown in those pictures, then you'll probably be very happy with the results. If your definition involves one homeowner, a chainsaw, and a Saturday afternoon, get every detail in writing and define every term as though you're negotiating a peace treaty.
We’re sorry to hear about your experience. However, after reviewing your comments, we believe this review was intended for a different business, as we have no record of this situation with our company. We take great pride in our customer service and would never allow the circumstances described. We kindly ask that you verify the business name and update your review if it was posted in error . We wish you the best in resolving the matter!
Jared and his crew were extremely professional for the duration of the job. He had to deal with a very worrisome neighbor which is the biggest understatement of the year. The tree looks great and they cleaned everything up. Definitely going to reach out if I need anything in the future.
We are here for our customers! Thank you for choosing us
Hodges Tree and Landscape , did everything they said they where going to do! They where at my home before the scheduled time and went right to work! They where very patient with me and did everything i asked for my tree. They didnt leave a mess behind and Luis and the crew where on point! Jared (the owner) was very knowledgeable and trust worthy, so I cant thank him and his team enough for the hard work and honesty, you wont be disappointed and they are not trying to beat you! Give them a try and support our local businesses! Keep up the great work Hodges!! 👍
We appreciate you more than you know— Thank you!
Jerry is great to work with!
Thank you, Mr.Wilson!
Hodges has been fantastic to work with. Great communications, very professional and thorough. They removed three huge trees and cleaned up completely. Jared was great to work with, and we will call him again when needed.
Thank you, Mrs.Saylor! It’s always a pleasure working with you
I am glad to share my experience regarding the excellent and reliable service provided by Hodges Tree and Landscape. I have nothing but praise for the outstanding service that I have been provided by this company. Thank you and congratulations on 25 years of being in business.
Hodges Tree and Landscape has been nothing short of amazing. I first called them to give me a quote on some tree trimming at my in-laws home. Jared and his team have been very communicative about the services when they would happen, pricing, provided proof of insurance, etc. I have been pleased with the services and just started the biweekly maintenance on my home this week. My yard looks amazing and I get to stay out of the heat! Prices are very reasonable and everyone on the team is wonderful.
Thank you for such a thoughtful review! We’re so glad to hear you’ve been happy with our work. Jared and the crew work hard to provide clear communication and quality results, and it means a lot to know it’s making a difference. We’re grateful for the opportunity to care for your yard and help keep you out of the heat—looking forward to continuing to serve you!
Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts