Google reviewers rate Holiday Cruises & Tours 4.7 out of 5 based on 25 reviews, with the owner responding to all feedback. Customers frequently praise the agency’s staff for being knowledgeable, attentive to detail, and helpful in planning Caribbean, European, and anniversary cruises within specific budgets. Positive themes include friendly communication, value for money, and effective trip coordination. The primary criticism involves limited inventory, with some clients noting that the agency did not have options matching their specific interests.
Google rating: 4.7 out of 5 from 25 reviews (84% five-star).
Reviews on this page: 25 Google reviews (17 with written comments).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
EP
Eric & Paula MillerLocal Guide · 15 reviews
★★★★★
Most excellent travel experts and coordinators, these friendly and courteous folks will get you where you want to go, to see what you want to see, in the best manner.
Response from the owner · a month ago
Eric & Paula, thank you so much for the wonderful review. We’re grateful you trusted us to coordinate your trip, and we’re glad our team’s friendly, courteous planning helped you get exactly where you wanted to go and see what you wanted to see.
We had a great time on Utopia the entertainment and activities were excellent. We worked with Cynell, she recommended this cruise for our anniversary. Loved it and will cruise again soon.
Michael and Kendra Branton
Response from the owner · 2 months ago
Don, thank you for sharing this—I'm so glad you had a great time on Utopia and enjoyed the entertainment and activities. It means a lot that Chynell’s recommendation was a perfect fit for your anniversary, and we’d love to help you plan your next cruise when you’re ready. :-)
Paulette always does a great job! She's knowledgeable, helpful and attentive to detail. I highly recommend her!
Response from the owner · 2 months ago
Thank you, Nikki! We’re so happy to hear Paulette’s knowledge, helpfulness, and attention to detail made a difference in your planning experience. We truly appreciate your recommendation and look forward to helping with your next trip. 😊
Thank you, Esmeralda! We really appreciate the 5-star rating and your thumbs-up. If you ever need help planning a cruise or vacation, we’re here to make it easy.
I recently worked with Josh Harley on both a Caribbean cruise and a European river cruise. Josh has been great to work with. He was extremely helpful in finding the perfect trips within the specified budget. I look forward to working with him on future adventures.
Response from the owner · 2 months ago
Blair, thank you for the wonderful review! We’re so glad Josh was able to help you find the perfect Caribbean and European river cruises within your budget, and make the planning process easy. We look forward to helping you with your next adventure.
Hi Ronnie, we're sorry to hear you had a disappointing experience. We'd appreciate the opportunity to learn more, as we aren't able to identify the details from your review. If you could contact our office with your booking information, we'll be happy to look into it and do our best to address your concerns.
Thank you, Mark! We really appreciate you saying we’re the best travel agency in Tallahassee, and we’re glad you had a great experience with Holiday Cruises & Tours. We look forward to helping you plan your next trip.
Natalie was great at helping us find our bucket list trip! Can't wait to experience our voyage!
Response from the owner · Edited a month ago
Laura, thank you so much for the kind words! We’re glad we could help you lock in that bucket-list trip, and we’re excited for you to experience your voyage.
They didn't have any thing I wanted or was interested in.
Response from the owner · 2 months ago
Hi Judy, thank you for sharing this with us. I’m sorry we didn’t have anything that matched what you were looking for or interested in—if you’re open to it, let us know the kind of trip you had in mind and we’ll do our best to suggest some options or alternatives.
Thank you, Mel! I’m glad you had a great experience with our travel agency, and we really appreciate the 5-star review. We hope to help you plan another trip soon.
