Google reviewers rate Hollywood Feed 4.9 out of 5 based on 280 reviews, with the owner responding to 94% of them. Customers frequently praise the knowledgeable staff, friendly service, and convenient same-day delivery options for pet supplies and grooming. Recurring themes highlight helpful product recommendations and efficient handling of orders. However, some low-star reviews criticize specific instances of unprofessional behavior during returns, perceived rudeness, and grooming service failures.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Wonderful customer service! Always have what I need or they get it for me fast! Always Friendly and helpful and full of knowledge. Someone is always able to answer my questions and I usually have a lot of them!
We are absolutely thrilled to hear about your positive experience! Thank you for recognizing our commitment to fast service and helpful staff.
Hollywood Feed is the best pet store around. Everyone there is SO helpful and kind. You can tell they really care about pets and their families. We have been purchasing dog food & treats from them since 2020 (they do home delivery which is amazing!) and we recently got a new puppy. Went in yesterday and they walked us through everything - no sales pitches, honest opinions about products and what to buy now vs later. We ended up having a coupon too which was great. We love Hollywood Feed and couldn’t imagine going anywhere else!!!
Thank you for taking the time to share such a wonderful review, Jacquelyn! We are truly grateful for your kind words and your continued loyalty since 2020. It means so much to us to hear that our team walked you through everything for your new puppy without any sales pressure — just honest, caring guidance. That is exactly the experience we want every pet family to have. We genuinely care about the well-being of your pets, and it is heartwarming to know that comes through every visit. We are also glad the home delivery has been such a convenient option for you and that your coupon made the visit even better! Congratulations on your new puppy — what an exciting time for your family! We look forward to being a part of your pet care journey for many more years to come. Thank you for trusting Hollywood Feed, and we cannot wait to see you and your pup again soon! 🐾
Emily was amazing and helped me find exactly what I was looking for! She was very knowledgeable and answered all of my questions in detail!
We are happy to hear about your wonderful experience, Maddie! It is great to know that Emily was amazing and helped you find exactly what you were looking for. We take pride in having knowledgeable team members who can answer questions in detail, and it sounds like Emily delivered just that. We will be sure to share your kind words with her. We look forward to welcoming you back to Hollywood Feed soon!
Always friendly when I take my German Shepard in for a bath . It is so easy and saves me the clean up at home
Thank you for your review, Robyn! It truly warms our hearts to hear that your experience bringing your German Shepherd in for a bath has been such a positive one. We take great pride in making sure every visit feels welcoming and friendly — for both pets and their people! We also love knowing that our bathing service has made things easier for you at home. That is exactly what we are here for. We look forward to seeing you and your pup again soon!
The lovely young lady who helped me was kind, professional, and answered all my questions. It was my first visit to your store.
Thank you for sharing your experience with us, Renee! We are so glad to hear that your first visit to Hollywood Feed was a wonderful one. It is truly heartwarming to know that our team member made you feel welcome by being kind, professional, and thorough in answering all your questions. That is exactly the experience we strive to create for every customer who walks through our doors. We hope to see you again soon, and please know that we are always here to help you and your pet. Thank you for choosing Hollywood Feed!
Staff is always helpful and the Manager knows a lot about the products and always gives me good recommendations for items in the store
Thank you for sharing this wonderful feedback, Linda! We are so glad to hear that our staff has consistently been helpful during your visits. It is truly rewarding to know that our Manager's product knowledge has made a positive difference in your shopping experience and helped you find the right items. Providing thoughtful, informed recommendations is something we genuinely care about, and your kind words mean a great deal to our team. We look forward to seeing you again at Hollywood Feed!
Love how nice the staff is! I brought my foster in for a bath and it was her first outing ! They loved on her so much and she was so happy !
We are delighted to hear about your wonderful experience, Rachel! It truly warms our hearts to know that our staff made your foster girl feel so loved and welcomed during her very first outing. A bath can be a big moment for a pup, and we are so glad she left happy! Thank you for trusting Hollywood Feed with such a special milestone. We hope to see you and your foster again soon!
Everytime I have been to this store it has been an outstanding experience! Friendly and knowledgeable staff, and excellant selection of treats and toys for our many different foster pups!
We are delighted to hear that every visit to Hollywood Feed has been an outstanding experience for you, Georgia! It warms our hearts to know that our friendly and knowledgeable staff have made such a great impression, and that our selection of treats and toys has been a perfect fit for your many foster pups. Fostering is such a wonderful thing to do, and we love being a part of that journey with you and your furry guests! We look forward to seeing you and your foster crew again soon! 🐾
Kat is always ready to assist and gives great suggestions!
Thank you for your review, Sheri! We are so happy to hear that Kat has been such a fantastic resource for you and your furry family member! It is wonderful to know that her helpful suggestions and readiness to assist have made your Hollywood Feed experience a great one. Thank you for choosing Hollywood Feed and we hope to see you again soon!
Shout out to Kim for helping me with the dog wash and finding a collar for my furry Son.. Very knowledgeable and super nice
Thank you so much for this wonderful shout out, Isaac! We are thrilled to hear that Kim made your visit such a great experience, from helping with the dog wash to finding the perfect collar for your furry son. Kim is truly a rockstar, and we love knowing her knowledge and warm personality made such a positive impression on you both! We look forward to welcoming you and your pup back to Hollywood Feed soon! 🐾