Linda Ide
Review from Google · view on GoogleMy first time coming in for a cleaning. Was reassuring how efficiently things moved along and how professional and kind everyone was.
Holman Family Dental Care
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%85+24Replies to reviews 8%65+5.4Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 40 dentistsPosition by Experts Score among all companies we track in this category. · better than 26%
4.9 ★★★★★ 877 Google reviews · 24 photos
96%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
21%reviews answered by the owner
Oct 2026latest review
Holman Family Dental Care at a glance
Google reviewers rate Holman Family Dental Care 4.9 out of 5 based on 877 reviews, with the owner responding to 21% of them. Patients frequently praise the efficient scheduling, professional staff, and gentle approach to treatments like cleanings and pediatric care, noting that the team communicates clearly and accommodates anxious individuals. However, several low-star reviews criticize the practice for misleading insurance information, specifically regarding out-of-network status, which resulted in unexpected bills and billing errors.
- Google rating: 4.9 out of 5 from 877 reviews (96% five-star).
- Reviews on this page: 877 Google reviews (612 with written comments, 8 with photos).
- Owner responses: the business replied to 21% of reviews.
- Most recent review: October 27, 2026.
- Service: Dentist serving Carrboro, North Carolina.
Data from Google, last updated October 28, 2026.
Score profile vs other dentists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Holman Family Dental Care: 90/100 on this factor. Category median: 96.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Holman Family Dental Care: 85/100 on this factor. Category median: 95.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Holman Family Dental Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Holman Family Dental Care: 65/100 on this factor. Category median: 36.B
65
Bar = this company · dark tick = category median.
Star ratings
877 Google reviews we collected
- 5 stars84396%
- 4 stars121%
- 3 stars20%
- 2 stars71%
- 1 star131%
Praise vs complaints
Phrases our text analysis found in 612 written reviews
- Praise84996%
- Complaints324%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude38143%
- Quality & results14717%
- Would recommend14016%
- Speed & response789%
- Communication708%
- Honesty & trust425%
- Price & value233%
What customers talk about
We read 612 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Was reassuring how efficiently things moved along and how professional and kind everyone was.”
“Beware of incompetent, unprofessional staff and billing errors.”
“Great customer service great Dentist Dr Holman is my personal Dentist she always does a great job”
“This is by far the worst and most traumatizing experience I've had at a dentist.”
“I truly appreciate the time and attention I received, and I would highly recommend Dr.”
“I wouldn't recommend this practice to my worst enemy.”
“Quick easy to schedule appointments and I feel like they truly care about each patient.”
“If this was so cut and dry as to the delay why wasn’t this communicated?”
“…o hygienists to doctors, everyone at Holman is always super friendly, explain the what and why of our treatments, and reflect great competence.…”
“Everyone was super polite, respectful, & transparent.”
“…f directing me to do exactly that—and even claimed MetLife was being dishonest.…”
“Great communication, friendly staff, remarkable dentists, and fair cost.”
“Evasive about insurance and overpriced crowns.”
People customers mention
- Dentistry 14 reviews
- Hill 12 reviews
- Dentist 11 reviews
- Ungaro 11 reviews
- Valeria 10 reviews
- Christina 9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Linda14 hours ago★★★★★
My first time coming in for a cleaning. Was reassuring how efficiently things moved along and how professional and kind everyone was.
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Everyone there works seamlessly together to provide the utmost care. Love Holmans and you will too.
ROC_Forever12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
I come here often. Just like my first visit it was excellent. Nana is extremely great at her job. She is very informed to help with my dental health needs.
Wes9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great customer service great Dentist Dr Holman is my personal Dentist she always does a great job
RandyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Visited Dr. Holman for a sleep consultation. She is wonderful! Knowledge, kind and genuinely enjoys her patients. Jamauria was also amazing. I highly recommend.
Edalit9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
My son actually loves going to the dentist. Quick easy to schedule appointments and I feel like they truly care about each patient.
Photos
Customer reviews
4.9 ★★★★★ 877 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Michael Rosenberg2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEveryone there works seamlessly together to provide the utmost care. Love Holmans and you will too.
Melissa Staton4 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience. Everyone was super polite, respectful, & transparent.
Robin Warfield4 reviewsTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery friendly and professional
ROC_Forever12 reviewsTotal number of Google reviews ROC_Forever has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI come here often. Just like my first visit it was excellent. Nana is extremely great at her job. She is very informed to help with my dental health needs.
Wes Ron9 reviewsTotal number of Google reviews Wes has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat customer service great Dentist Dr Holman is my personal Dentist she always does a great job
Randy EhrlerLocal Guide · 13 reviewsTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVisited Dr. Holman for a sleep consultation. She is wonderful! Knowledge, kind and genuinely enjoys her patients. Jamauria was also amazing. I highly recommend.
Edalit ortiz9 reviewsTotal number of Google reviews Edalit has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy son actually loves going to the dentist. Quick easy to schedule appointments and I feel like they truly care about each patient.
MARTIN CUNGLocal Guide · 43 reviewsTotal number of Google reviews MARTIN has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNice people and professional
Mia Osita6 reviewsTotal number of Google reviews Mia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr. Holman and the entire team were absolutely wonderful! The experience was welcoming, professional, and comfortable from start to finish. Dr. Holman was kind, knowledgeable, and attentive, making sure I felt comfortable and understood throughout my visit. You can tell that she genuinely cares about her patients and takes pride in providing excellent care. The staff was also friendly, helpful, and accommodating. I truly appreciate the time and attention I received, and I would highly recommend Dr. Holman to anyone looking for a dentist who combines professionalism with compassion. I got all four of wisdom teeth removed here and it was just very quick, easy, and done with great care. Thank you, Dr. Holman, for such a great experience!
Business details
- Address: 1836 M.L.K. Jr Blvd, Chapel Hill, NC 27514
- Phone: (919) 932-7811
- Website: holmanfdc.com
- Service area: Carrboro, NC