FLEA EXTERMINATORS · FLORISSANT, MO
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%61+21.3Reliability 15%64+9.6Craft & service 20%22+4.4Value 10%9+0.9Momentum 8%68+5.4Track record 7%74+5.2Accountability 5%16+0.8Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%61+21.3Reliability 15%64+9.6Craft & service 20%22+4.4Value 10%9+0.9Momentum 8%68+5.4Track record 7%74+5.2Accountability 5%16+0.8Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCOREHolper's Pest & Animal Solutions STL
Better than 45% of flea exterminators · #22 of 40
4.9★2,077 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
46%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Holper's Pest & Animal Solutions STL for bed bug extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.67
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$101–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 38/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%
All 3 Google reviews tagged “Bed bug extermination”
★★★★★ Peggy · a week ago
Leland has been treating our home for a long time. We hear him opening and closing all the doors downstairs for treatment. Not all technicians did this. He is friendly, but keeps moving.
Paid $120–140Reasonable priceGeneral pest inspectionBed bug extermination
★ Robert · Edited a month ago
They did not solve my problem after spending $1,700. Another company came and did it the right way.
Paid $200+OverpricedHome inspectionCockroach exterminationBed bug extermination
★★★★★ Bob · 3 years ago
Joseph W. is the best!!!
Bed bug extermination+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Holper's, grey = flea exterminators average
Rating over time
Price
$116+5% vs typical flea exterminators
Bar = middle half of what customers paid · gold mark = category median.
Great price 16%Reasonable 71%Overpriced 2%Not sure 10%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%61+21.3Reliability 15%64+9.6Craft & service 20%22+4.4Value 10%9+0.9Momentum 8%68+5.4Track record 7%74+5.2Accountability 5%16+0.8Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
61
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
64
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
22
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
9
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
68
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
74
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
16
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+84 / −1
Professionalism
+110 / −0
Responsiveness
+92 / −1
Punctuality
+88 / −2
Value
+58 / −0
