Home Instead, Home Care Services of Denver at a glance
Google reviewers rate Home Instead, Home Care Services of Denver, 4.8 out of 5 based on 134 reviews, with the owner responding to 43 percent of them. Customers frequently highlight punctuality, professional communication, and caregivers who provide companionship, errands, and household assistance. Recurring themes include the agency's responsiveness to family needs and the compatibility of assigned staff. However, some low-star reviews criticize inadequate training, missing safety supplies, and poor information sharing regarding client care details.
Google rating: 4.8 out of 5 from 134 reviews (93% five-star).
Reviews on this page: 134 Google reviews (111 with written comments, 2 with photos).
Owner responses: the business replied to 43% of reviews.
Most recent review: September 29, 2026.
Service: Home Health Care Provider serving Denver, Colorado.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
134 reviews on Google
5★124
4★3
3★1
2★3
1★3
Reviews from Google, shown as published (original wording, unedited).
RR
Ruth Reiley3 reviews
★★★★★
Our caregiver, Fatiha is a compassionate, helpful, knowledgeable, kind, hard-working young lady. She co-operates with whatever we ask her to do, and is always cheerful. She drives us to do errands and to appointments, which is a HUGE help to us. I would highly recommend her.
Response from the owner · 8 months ago
Dear Ruth,
Thank you so much for taking the time to share your wonderful feedback about Fatiha. We are thrilled to hear that she has been such a compassionate and helpful presence in your life. It's heartwarming to know that her cheerful demeanor and willingness to assist with errands and appointments have made a positive impact on your daily routine.
We are incredibly proud to have Fatiha as part of our team, and your kind words truly affirm the dedication and hard work she brings to her role. Your recommendation means a lot to us, and we are grateful for your trust in our services.
If there is anything more we can do to support you, please don't hesitate to reach out.
Sincerely,
Your Home Instead Team
Home instead is always professional and provide excellent service. I feel like my mom is in good hands with the care pros. Shout out to Jade for exceptional care.
Response from the owner · 2 weeks ago
Thank you so much, Jana, for your kind words and for trusting Home Instead of Denver with your mom's care. We're thrilled to hear that you feel confident in the hands of our Care Pros, and we'll be sure to pass along your shout-out to Jade for her exceptional care. It's our privilege to support your family and help your mom remain safe and comfortable at home.
Thank you so much, Serena, for your kind words and the wonderful rating. We're delighted to hear that you feel the love and care from our team here in Denver. It's our privilege to support older adults in remaining safe and comfortable at home. If there's anything more we can do for you or your family, please feel free to reach out.
Tamara is no longer with Home Instead. In the time she was my caregiver, she has been given excellent care and deserves to be rewarded.
Response from the owner · 2 weeks ago
Thank you so much, Karola, for sharing your heartfelt feedback about Tamara. We're thrilled to hear that she provided you with excellent care during her time with Home Instead in Denver. Our Care Pros are dedicated to ensuring the comfort and well-being of older adults, and your words truly reinforce the impact of their compassionate work. If there's anything else we can do for you, please let us know.
Lisa has been a great help to me with Sharon. She has make a meaningful connection, and is very sensitive to her needs. I am very comfortable when she is with her.
Response from the owner · a month ago
Hi Douglas,
Thank you so much for sharing your experience with us. We're thrilled to hear that Lisa has made such a meaningful connection with Sharon and that you feel comfortable with her care. Our Care Pros in Denver are dedicated to providing compassionate and personalized support, and it's wonderful to know that Lisa is making a positive impact. We're here for you and Sharon whenever you need us.
Warm regards,
The Home Instead Team
Totally the best out of the 5 agencies we have tried out (and almost tried out). Historically able to provide excellent caregivers, like more recently, Annabelle. She is engaging, entertaining, and overall fun while providing the care requested. Her artistic skills have kept my mom marveling at “Annabelle’s Gallery” of post-it notes art on her kitchen wall.
Response from the owner · a month ago
Thank you, Honest Truth, for sharing your experience with us. We're thrilled to hear that Annabelle has brought joy and creativity into your mom's home with her artistic talents and engaging companionship. It’s wonderful to know that our caregivers have made a positive impact on your family. We’re committed to providing excellent home care services in Denver and are grateful for your trust in Home Instead. If there's anything more we can do to enhance your experience, please let us know.
Tabitha is my father, Herb’s HomeInstead care provider.
She is energetic, kind and tends to all his needs. She cooks, cleans, and listens to his stories. They’re even putting a puzzle together.
Tabitha had noticed his oxigenation was low and recommended he see his doctor. We have since taken him in and he is on oxygen more while at home.
Dad speaks highly of her and praises her often when he speaks to his family.
Response from the owner · a month ago
Thank you so much, Kenneth, for sharing your heartfelt experience with Tabitha and our Home Instead team in Denver. It's wonderful to hear how her energetic and kind nature has made such a positive impact on your father, Herb. We're delighted that she not only provides excellent care but also shares meaningful moments with him, like working on puzzles together. Tabitha's attentiveness in noticing changes in his health truly reflects our commitment to ensuring the well-being and safety of older adults at home. We're grateful for your trust and are here to support your family every step of the way.
Brittany does an excellent job caring for my mom and aunt. She assisted with their feeding request and spends time interacting with them socially providing companionship.
Response from the owner · a month ago
Hello Robert,
Thank you so much for sharing your wonderful experience with Brittany. We're thrilled to hear how she has been providing such compassionate care and companionship to your mom and aunt. Our team in Denver is dedicated to ensuring that older adults feel supported and engaged, and it’s heartwarming to know Brittany is making a positive impact. We're grateful to be a part of your family's care journey.
Warm regards,
The Home Instead Team
Joyce & Melissa have been very helpful & considerate of our Mom.
Response from the owner · a month ago
Thank you, S Mayer, for sharing your positive experience with Joyce and Melissa. We're delighted to hear that they have been helpful and considerate in caring for your mom. Our team in Denver is dedicated to providing compassionate and reliable in-home care, and it's wonderful to know that we could support your family in this way. If there's anything more we can do, please feel free to reach out.
Kim is wonderful with my Mother and they work on projects together and get them done. She is kind and caring and very knowledgeable. I highly recommend Kim who thoughtfully helps my Mother at age 97 navigate the grocery store or library. We are blessed to have Kim part of our lives.
Response from the owner · a month ago
Hi Ellen,
Thank you so much for sharing your heartfelt review. We're thrilled to hear how Kim has made such a positive impact on your mother's life. Her kindness, care, and expertise truly embody the values we hold dear at Home Instead Denver. It's wonderful to know that Kim's companionship and support are helping your mother stay active and engaged. We're grateful to have her as part of our care team and your family's journey.
Warm regards,
The Home Instead Denver Team
