Google reviewers rate Home Run Pest & Termite Control 4.9 out of 5 based on 298 reviews, noting the owner responds to all feedback. Customers frequently praise technicians for punctuality, thoroughness, and clear communication regarding treatments for ants, termites, and rodents. Many highlight reasonable pricing and professional conduct during inspections and quarterly spraying services. However, some low-star reviews criticize the company for poor customer service, specifically citing unresponsiveness to urgent requests, missed appointment slots, and a failure to resolve ongoing pest issues after initial visits.
Google rating: 4.9 out of 5 from 298 reviews (96% five-star).
Reviews on this page: 298 Google reviews (240 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Cockroach Control serving Lavon, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
298 reviews on Google
5★287
4★7
3★0
2★3
1★1
Reviews from Google, shown as published (original wording, unedited).
Anthony Robinson4 reviews
★★★★★
Good experience,technician rang bell.introduced himself and explained treatment and ask if I had any additional problems.
Price assessment: Great price
Price: $80–100
Services: Rodent extermination, Bug & insect extermination, Service not listed
Pest type: Ants
Response from the owner · 10 months ago
Thank you so much for your positive feedback, Anthony! I'm glad to hear that our technician made a great impression by introducing himself and clearly explaining the treatment process. If you have any more questions in the future, we're always here to help.
I have used Home Run Pest for over 2 years now and I do not have any complaints. They have an incredible staff that communicates well with me. Jordan has been doing an amazing job with managing our black boxes and discussing our concerns as needed. My family and I are very impressed with the quality of service and will recommend them to others for pest control.
Price: $100–120
Services: Rodent extermination, General pest inspection, Bug & insect extermination
Pest type: Rodents
Response from the owner · 2 months ago
Massanu, thank you for sticking with Home Run Pest & Termite Control for the past two years and for sharing this feedback. We’re glad our team’s communication has been strong and that Jordan has been taking great care of your black box service while addressing your concerns along the way. We truly appreciate the recommendation and your family’s trust in us.
Home Run Pest was amazing! They came to do a free termite inspection the very same day. They were easy to communicate with. Jordan, who did the inspection was very kind and knowledgeable! Will definitely use them for future pest needs!
Price assessment: Great price
Services: Home inspection
Response from the owner · a week ago
Thank you so much for the wonderful review! We're glad we could get out to you the same day for your termite inspection and make the process easy and convenient. Jordan is a valued member of our team, and we love hearing that his kindness and knowledge made such a great impression! We truly appreciate the opportunity to earn your trust and look forward to helping with any future pest control needs. Thank you for choosing Home Run Pest & Termite Control!
Jeff Osborne, Service Tech from Home-Run Pest Control, Wylie came out today to do Quarterly outside, dwelling spraying and he did an Awesome Job!... He was very knowledgable regarding the products used, confirmed what he sprayed this time around and came on time as his text confirmed..
I give Jeff from Home-Run a 5 Star rating!
I am very happy to have found Home-Run Pest Control and Highly Recommend this business to anyone needing pest control service...
Thank you Jeff,
Regards
Sarah Graham
Response from the owner · a week ago
Thank you so much for the fantastic review and recommendation! We're thrilled to hear that Jeff provided such a great experience during your quarterly pest service. We take pride in having knowledgeable, dependable technicians who communicate clearly and take the time to answer questions. We'll be sure to share your kind words with Jeff! We truly appreciate you choosing Home Run Pest & Termite Control and look forward to keeping your home protected for years to come!
Thanks, Mel! I really appreciate you taking the time to shout out Jordan and the team, and I’m glad we were able to take good care of everything for you. If you ever need us again, we’re here to help.
Services: Spider extermination, Bug & insect extermination, Ant extermination
Pest type: Ants, Spiders
Response from the owner · a week ago
We appreciate your feedback on our professionalism and thoughtfulness. Thank you for taking the time to share your experience. We appreciate your business!
I had the pleasure of working with Jordan from Home Run Pest & Termite Control. I had an issue with ants getting into my house as well as around the outside of the property. Jordan was very knowledgeable and was able to identify the problem within minutes. He performed the treatment in a very professional manner and was very respectful of my property. In my opinion, the price was very reasonable as well. I’m really happy I chose this company and would strongly recommend them to anyone dealing with a similar problem. I’ll definitely be calling these guys again next time!
Price assessment: Reasonable price
Price: $200+
Services: Home inspection, Ant extermination
Pest type: Ants
Response from the owner · 2 weeks ago
Thank you for sharing your experience with our ant treatment service. We appreciate your feedback about our technician’s professionalism and knowledge. Glad to hear you found the pricing reasonable.
I was told I had termites by another pest defense company. The explanation and example they provided didn't make any sense. Jordan came out from Home Run and checked my entire perimeter thoroughly and said my foundation was in tact with no termites. He didn't even try to get over on me as a homeowner and I appreciate that. I will now have them as my go to for pest treatment. Honesty always wins in the end! Thank you!
Fast forward... I used Home Run again for maintenance and they always seem to take an initial step in making sure that I'm aware of anything they see which I may be unaware of as a home owner! The service and kindness is very much appreciated! You cannot go wrong with Home Run. Jordan is EXCELLENT! He is SUCH a great member of your team. He truly deserves to be recommended!
Services: Termite inspection, General pest inspection, Bug & insect extermination, Ant extermination
Response from the owner · a year ago
Thank you so much for your kind review, Chakietha! We're thrilled that Jordan was able to provide you with an honest and thorough inspection. We look forward to being your go-to solution for any pest treatment needs in the future!
Great experience with Home Run Pest! They do a great job with pest control and are always professional and reliable. I appreciate their service and would definitely recommend them to anyone looking for pest control.
Price assessment: Great price
Price: $60–80
Services: Bug & insect extermination
Pest type: Ants, Termites, Cockroaches, Spiders
Response from the owner · 2 weeks ago
Thank you so much for the wonderful review and recommendation! We’re happy to hear you’ve had a great experience with our team and have found our service to be professional, reliable, and effective. We truly appreciate you choosing Home Run Pest & Termite Control and trusting us to keep your home protected! ⚾️🏡
This is a very reliable and trustworthy company for bug control. I have used th for many years and have never had an issue with them.
Price assessment: Not sure
Services: Ant extermination
Pest type: Ants
Response from the owner · a year ago
Thank you, LaVonne, for your kind words and loyalty over the years! We're delighted to be your go-to choice for reliable and trustworthy pest control services. Looking forward to continuing to serve you!
