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Home Team Moving

Mover · Waltham, MA · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty87−1.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#112 of 218 moversPosition by Experts Score among all companies we track in this category. · better than 49%
5.0 ★★★★★ 181 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
15%reviews answered by the owner
$1.7ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Home Team Moving at a glance

Customers report that Home Team Moving handles local and long-distance relocations with punctuality, careful item handling, and clear communication. Reviews highlight efficient packing, storage, and furniture assembly services, noting that final invoices often match or fall below initial estimates. While most feedback is positive, one lower-rated review mentions difficulty reaching the company for scheduling before the move.

  • Google rating: 5.0 out of 5 from 181 reviews (98% five-star).
  • Reviews on this page: 182 Google reviews (170 with written comments, 4 with photos).
  • Owner responses: the business replied to 15% of reviews.
  • Most recent review: October 8, 2026.
  • Service: Mover serving Waltham, Massachusetts.

Data from Google, last updated October 28, 2026.

Score profile vs other movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction96Reliability97Craft & service87Value100Momentum100Replies to reviews39Satisfaction: 96 (median 93)Reliability: 97 (median 90)Craft & service: 87 (median 93)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 39 (median 81)
Home Team MovingMovers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Home Team Moving: 96/100 on this factor. Category median: 93.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Home Team Moving: 97/100 on this factor. Category median: 90.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Home Team Moving: 87/100 on this factor. Category median: 93.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Home Team Moving: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Home Team Moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Home Team Moving: 39/100 on this factor. Category median: 81.D
39

Bar = this company · dark tick = category median.

Star ratings

182 Google reviews we collected

  • 5 stars17998%
  • 4 stars00%
  • 3 stars21%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 170 written reviews

  • Praise39697%
  • Complaints113%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price739%
  • Reasonable1056%
  • Overpriced16%
  • Not sure00%
$1.7k+76% vs typical movers

Middle half of what 10 customers paid ($1.1k–$2.6k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12130%
  • Speed & response9022%
  • Would recommend7017%
  • Quality & results4912%
  • Price & value4210%
  • Communication215%
  • Honesty & trust143%

What customers talk about

We read 170 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Every step of the process from the initial review to the packing, storing, and delivery was handled professionally.”
  • “The movers, John and Angel, were punctual, experienced, hard working, and personable.”
  • “We truly appreciated their hard work and would definitely recommend this crew!”
    “I cannot recommend this moving company highly enough.”
  • “I wanted to know that my furniture and items would be handled with care, and Ben and his team exceeded my expectations.”
    “Arrived on time, finished early, and nothing was damaged in the move.”
  • “I highly recommend them to anyone looking for efficient and affordable movers.”
  • “I was appreciative of how communicative they were from start to finish and how they do their work with real integrity.”
  • “As someone who owns designer furniture, finding a professional and reliable moving company was incredibly important to me.”

People customers mention

  • Ben 17 reviews
  • Matt 13 reviews
  • Enrique 9 reviews
  • Shaq 7 reviews
  • Movers 7 reviews
  • Ray 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Home Team Moving for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Debdeep14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had a great experience with the move! Breny, KJ, and Rich were fantastic - professional, friendly, efficient, and incredibly meticulous about every detail. They took the time to make sure all of our delicate and fragile items were handled carefully and moved properly. They really went above and beyond to make the…

Paid $1,500–2,000Reasonable priceLocal moving
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Last minute call to help move 2 heavy pieces of furniture onto a UHaul. They were very accommodating, came that morning and ended up packing everything into truck,, for us in minutes. Wonderful, helpful movers!!

Paid $1–500Reasonable priceSmall furniture moving
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John and Angel were absolutely amazing. They went the extra mile doing things that were so unexpected, They gave the twin beds an extra dusting and even asked for furniture Polish to spruce them up even more . They even screwed the slats to the side rails for us so there wouldn’t be any mishaps. They placed all…

Paid $5,000+Great priceSenior movingMoving-related packingOversized-item moving
HopeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Home Team Moving was so easy to work with. They were communicative and kind. They were even able to squeeze me in when I called them back two weeks after my original move date because I needed some additional help. I highly recommend them to anyone looking for efficient and affordable movers.

Paid $1,500–2,000Great priceLocal movingMoving-related packing
Constantine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was my first more premium moving experience and I'm honestly blown away! Had no idea what I was missing. Punctual. Predictable. Efficient. Professional. Hard workers. I don't think I heard a single complaint about the heavier items or the fact that the place was a mess. They had good systems in place for…

Paid $2,500–3,000Reasonable priceLocal movingMoving-related packing
Ricardo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a simple move but staff came in on time and were careful with the furniture to move.

Paid $400–600OverpricedSmall furniture moving

Photos

Customer reviews

5.0 ★★★★★ 181 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
laurie morganLocal Guide · 14 reviewsTotal number of Google reviews laurie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Last month, I was one of four stops of an estate sale move for our family spread across a very long distance (from Massachusetts to Arkansas and in between) . Every step of the process from the initial review to the packing, storing, and delivery was handled professionally. The movers, John and Angel, were punctual, experienced, hard working, and personable. My aunt's treasures were treated with the respect and care that is not typical in the moving industry. Very grateful for this extraordinary experience.

  • Services: Moving-related packing, Oversized-item moving, Furniture disassembly, Moving-related storage
Debdeep Pati14 reviewsTotal number of Google reviews Debdeep has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience with the move! Breny, KJ, and Rich were fantastic - professional, friendly, efficient, and incredibly meticulous about every detail. They took the time to make sure all of our delicate and fragile items were handled carefully and moved properly. They really went above and beyond to make the entire process smooth and stress-free. We truly appreciated their hard work and would definitely recommend this crew!

  • Price assessment: Reasonable price
  • Price: $1,500–2,000
  • Services: Local moving
Beth Gould5 reviewsTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Last minute call to help move 2 heavy pieces of furniture onto a UHaul. They were very accommodating, came that morning and ended up packing everything into truck,, for us in minutes. Wonderful, helpful movers!!

  • Price assessment: Reasonable price
  • Price: $1–500
  • Services: Small furniture moving
Nancy Baratti (Nan)1 reviewTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

John and Angel were absolutely amazing. They went the extra mile doing things that were so unexpected, They gave the twin beds an extra dusting and even asked for furniture Polish to spruce them up even more . They even screwed the slats to the side rails for us so there wouldn’t be any mishaps. They placed all the furniture where we wanted it. A very compassionate pair. We were so grateful to have such a caring pair deliver my late sisters most loved possessions. Thank you, John and Angel

  • Price assessment: Great price
  • Price: $5,000+
  • Services: Senior moving, Moving-related packing, Oversized-item moving, Furniture disassembly, Moving-related storage
Response from the owner · a month ago

Thank you so much, Nancy. John and Angel will love hearing this. Senior moves are some of our favorite jobs, and we take a lot of pride in providing patient, careful moving help for seniors and their families. Whether it’s downsizing, assisted living, senior living, an estate move, or simply moving treasured belongings to family, we understand how personal these moves can be. Thank you for trusting Home Team with your sister’s possessions and for taking the time to recognize John and Angel.

LilyGrace York1 reviewTotal number of Google reviews LilyGrace has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As someone who owns designer furniture, finding a professional and reliable moving company was incredibly important to me. I wanted to know that my furniture and items would be handled with care, and Ben and his team exceeded my expectations. From start to finish, the entire experience was seamless. Ben and his team arrived right on time, were extremely careful with all of my furniture, and treated my belongings with so much respect. They were clean, efficient, professional, and incredibly organized. They completed my entire apartment move in under three hours without compromising on quality. It’s rare to find movers who are both efficient and genuinely careful, but Ben and his team were exactly that. They made what could have been a stressful moving day feel easy and completely manageable. I would recommend them to anyone looking for a trustworthy, professional moving company, especially if you have high-end or delicate furniture. Five stars all around!

  • Price assessment: Great price
  • Services: Local moving
Response from the owner · a month ago

Thank you so much, LilyGrace! Coming from someone with an eye for designer furniture, this means a lot. We really appreciate you trusting us with your move and taking the time to write such a thoughtful review. Glad we could make the day easy, efficient, and stress-free. Thanks again from the whole Home Team!

Hope DeeranLocal Guide · 16 reviewsTotal number of Google reviews Hope has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Home Team Moving was so easy to work with. They were communicative and kind. They were even able to squeeze me in when I called them back two weeks after my original move date because I needed some additional help. I highly recommend them to anyone looking for efficient and affordable movers.

  • Price assessment: Great price
  • Price: $1,500–2,000
  • Services: Local moving, Moving-related packing
Response from the owner · a month ago

Thank you, Hope! We really appreciate the kind words and the recommendation. Glad we were able to squeeze you back into the schedule when you needed a little more help. Thanks again for choosing Home Team — twice!

alkaraniaLocal Guide · 13 reviewsTotal number of Google reviews alkarania has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I used Home Team moving when I had to move out while my place was being renovated. Since my place is small Ben did the initial estimate over Zoom, which was pretty accurate. Brian, Rich, and Shaq carefully packed my things and were very nice and patient. At the last minute I had to postpone the move back date because the contractor had left the place a mess. Ben was very understanding and didn't even make me lose my deposit. Shaq was there again to finally move me back in and putting up with the contractor still working. My kitchen trash and rug were misplaced but Matt eventually found them and was very apologetic. He even came back to pick up some padding that had been used to pad some lamps in a box. Amazing people!

  • Price assessment: Great price
  • Services: Small furniture moving, Local moving, Moving-related packing, Furniture disassembly, Moving-related storage
Response from the owner · a month ago

Thank you so much, Alkarina! You definitely kept us on our toes with a few changes along the way, but we’re glad we could make everything work and get you moved out and back home again. I really appreciate the kind words about Brian, Rich, Shaq and Matt. Thanks again for trusting Home Team with both moves!

Mark Stevens14 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommended. Massive move...stored the stuff for over a year, and then delivered again. Matt and team are great. You won't go wrong.

Response from the owner · 3 months ago

Thank you, Mark. We appreciate you trusting Home Team with the whole process, and I’m glad Matt and the crew took good care of you. Thanks again for taking the time to leave us a review.

Constantine Deir9 reviewsTotal number of Google reviews Constantine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first more premium moving experience and I'm honestly blown away! Had no idea what I was missing. Punctual. Predictable. Efficient. Professional. Hard workers. I don't think I heard a single complaint about the heavier items or the fact that the place was a mess. They had good systems in place for reminders and updates. Every single mover we interacted felt like good people. Shaq, Mick, James and the rest of the crew. Seriously is night and day compared to my many previous moves where I'm pretty much uncomfortable the whole time. 10 out of 10 experience all around. Pro tip: We had a couple movers come the day prior to "move day" to help us pack and if your budget or circumstances allow just go for it. On one hand it helped us procrastinate leading up to the move but we felt really really good about doing so. The least stressful move week I've ever had.

  • Price assessment: Reasonable price
  • Price: $2,500–3,000
  • Services: Local moving, Moving-related packing
Response from the owner · 3 months ago

Thank you so much, Constantine, for taking the time to leave such a thoughtful review. It means a lot coming from you. We're so glad your first full-service moving experience exceeded your expectations. Our goal is to make the entire process as organized, predictable, and stress-free as possible, so it's great to hear that came through from the packing day to the move itself. I'll be sure to share your kind words with Shaq, Mick, James, and the rest of the crew—they'll really appreciate the recognition. Thank you again for trusting Home Team Moving. It was a pleasure helping you, and we wish you all the best in your new home!

Howard Marcus5 reviewsTotal number of Google reviews Howard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We did an out of state move end of April from our Lexington house of 48 yrs to a condo in Kittery, ME. Move out was 2 days before move in. Everyone involved from Home Team was fantastic, from Matt who put together the estimate & coordinated things to the 4 movers who couldn't have been friendlier or more efficient. Everything arrived at final destination in perfect condition. We couldn't have been more pleased with all involved. Would certainly recommend Home Team to anyone hiring a mover.

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Business details