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Home Video Studio Arlington

Video duplication service · Grand Prairie, TX

5.0 ★★★★★ 185 Google reviews · 12 photos
98%five-star reviews
100%reviews answered by the owner
Jul 2026latest review

Home Video Studio Arlington at a glance

Google reviewers rate Home Video Studio Arlington five out of five stars based on 185 reviews, with the owner responding to all feedback. Customers frequently describe the digitization of VHS tapes, 8mm film, and slides as professional, punctual, and fairly priced. Recurring themes include helpful communication and successful preservation of family memories. However, two lower-star reviews criticize unreturned phone calls, missed delivery deadlines, and high per-hour transfer costs.

  • Google rating: 5.0 out of 5 from 185 reviews (98% five-star).
  • Reviews on this page: 185 Google reviews (152 with written comments, 3 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: July 17, 2026.
  • Service: Video Production Company serving Grand Prairie, Texas.

Data from Google, last updated November 3, 2026.

Star ratings

185 Google reviews we collected

  • 5 stars18298%
  • 4 stars11%
  • 3 stars00%
  • 2 stars11%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 152 written reviews

  • Praise21099%
  • Complaints31%

Topic share

How often each topic comes up in the written reviews

  • Quality & results6731%
  • Staff & attitude4320%
  • Speed & response3115%
  • Would recommend2914%
  • Price & value2813%
  • Honesty & trust115%
  • Communication42%

What customers talk about

We read 152 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I had an outstanding experience with Home Video Studio Arlington!”
  • “Craig was super helpful, kind and personable and kept to the deadline I requested.”
  • “They were very professional and completed my order within minutes.”
  • “I highly recommend them for any video/audio work you may need.”
  • “His service is courteous, fast, reliable and offers competitive pricing.”
  • “I had a couple of 60 year old 8mm movie reels I wanted digitized but couldn't find anyone reliable in my area in AZ.”
  • “They listened carefully to my needs and paid close attention to every detail of my project.”

People customers mention

  • Craig 31 reviews
  • Peterson 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 185 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Irma UrrutiaLocal Guide · 49 reviewsTotal number of Google reviews Irma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I loved it. Mr. Peterson is very kind and a truly fine person. He is very professional in his work.

Response from the owner · 3 months ago

Thank you Irma! It's a pleasure to work with you and to capture your video tape memories!!

Linda N.Local Guide · 74 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Craig was super helpful, kind and personable and kept to the deadline I requested. Thank you for helping to preserve some precious memories!

Response from the owner · 4 months ago

Thank you Linda! I'm glad we were able to help you.

Jalen Peacock8 reviewsTotal number of Google reviews Jalen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is so dope! I’m a musician and I’ve been wanting my songs on a CD so i came here to burn them. I’m so excited to listen to it at home!

Response from the owner · 6 months ago

Thanks Jalen! It was a pleasure meeting you. Come on by if you or your loved ones have any more transfer work. Good luck with your music projects!

G RomeroLocal Guide · 148 reviewsTotal number of Google reviews G has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job , I'll be back for sure

Response from the owner · 9 months ago

Thanks! It was a pleasure to serve you and I'll look forward to helping you with your next video project!

lewis tLocal Guide · 240 reviewsTotal number of Google reviews lewis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can't believe I failed to post my review earlier. I guess I was quite busy Sorry man! My grandmother's health was declining. We were trying to get things collected and organized. One of those were the hundred of photos she had everywhere, many in boxes. We brought them here. Due to her health, he agreed to rush it He returned our photos well preserved and now in a digital format. He did some digital repairs that made the photos better than the original. There was one that was in really rough shape that he improved significantly. I was able to make a photo slideshow for her service. Quality was better than those you get from the funeral home and I got to make it my way. I now have digital copies of my grandmother throughout her entire life. For her last few days, she was thrilled to watch her life on a digital photoframe. I got to learn new things about a woman I have spent my entire life around. I can see her more alive now than she had been in the last 5 years. The attached video is a very tiny sampling of the 300 or so photos we had converted..

Response from the owner · 11 months ago

Thanks so much for your kind words! It's reports like this that make us glad we're in this business. !

Larry Spottsville6 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Craig and Mary were so knowledgeable on everything I needed. They were very professional and completed my order within minutes. I highly recommend them for any video/audio work you may need. Very nice and sweet people!!

Response from the owner · 11 months ago

Thanks Larry!! We're so glad we could help you out with your disc duplication - and in a very quick time. We'll see you next time!

Jean Atturio3 reviewsTotal number of Google reviews Jean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I took Craig a box load of slides, Polaroid prints, various sizes of 30 years worth of photos. He did a great job scanning each item. Love the results of his handiwork. I intend on bringing him more photos.

Response from the owner · a year ago

Thanks Jean! Glad we could help you transfer those precious photos and slides. Look forward to seeing you again!

Ellen WindschitlLocal Guide · 20 reviewsTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We took some old 8mm film to it converted to ads. Craig did an amazing job with them. My dad loved them. We highly recommend taking your family movies here.

Response from the owner · a year ago

Thank you so much, Ellen, for sharing your experience and for your kind words. . Your recommendation means a lot and we’re grateful you chose us to help preserve your family’s special moments.

Dianne Thorp2 reviewsTotal number of Google reviews Dianne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a couple of 60 year old 8mm movie reels I wanted digitized but couldn't find anyone reliable in my area in AZ. But Mr. Peterson of Home Video Studio was recommended by a family member who had used him. Despite my reluctance to mail my movie reels, Mr Peterson responded to my email promptly and gave me mailing instructions and other info I needed. My irreplacable movies were put on a flash drive, mailed back to me, and turned out beautifully despite their age. I am so pleased with the results ,the kindness and excellent customer service from this studio. I recommend them highly whether you live in the Dallas area or out of state.

Response from the owner · a year ago

Thanks Dianne! It is such a pleasure to serve you. We hope your special occasion is everything you want it to be!

Giselle Gigi Garcia6 reviewsTotal number of Google reviews Giselle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

For the longest time, I had been searching for someone I could trust to transfer my family’s cherished memories from VHS tapes to CD (he offers other options) Craig did exactly that. His excellent customer service and detailed work brought smiles to my family’s faces. Craig, thank you for the care and dedication you put into your work.

Response from the owner · a year ago

Thanks so much for your kind words Gigi! We love bringing the smiles!

Home Video Studio Arlington on Google Maps →

Business details