my old toilet was leaking, got a free estimate and replaced same day
- Price assessment: Great price

HomeMate Handyman holds a 4.9-star rating from 112 Google reviews, with the owner responding to 96% of feedback. Customers frequently cite punctuality, same-day service, fair pricing, and professional communication for jobs including plumbing, gutter installation, and deck repairs. However, low-star reviews highlight a recurring pattern of unreturned calls and text messages, particularly regarding unfinished projects after upfront payments were made.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
my old toilet was leaking, got a free estimate and replaced same day
I just moved into my house in anderson , was a recommendation and he came out gave me a free quote ans installed gutters and filters the next day .
Thanks, Terry! We're glad the recommendation worked out and we could install your gutters and filters the next day.
Justin was amazing. I bought all of the items needed for my gutters and he installed 100 feet of gutters in 1 1/2. He did the whole job himself. Great work and a year warranty. Thank you so much for doing my gutters so fast.
Thanks, Connie! Glad I could get your gutters installed so quickly.
Hello, Please be very careful before giving Justin Saetern any money upfront. Based on my personal experience, I gave him a substantial amount of money upfront because I trusted him. Unfortunately, that turned out to be a mistake, and I am now dealing with the consequences. I hired him in the middle of July, and the work at my home was never completed. I have had to dispute the charges with my credit card companies because the contracted work was not completed. Thankfully, I have recovered approximately $7,000 through those disputes. There was also no written contract, which I now realize was a major mistake on my part. I have repeatedly contacted Justin—sometimes as many as 10 times a day—asking him to return my money through Venmo. So far, I have received approximately $4,000 back. I have also requested an itemized statement three separate times showing exactly what work was completed and what my payments were used for. To date, I have not received an itemized invoice or statement. At this point, I am preparing to take the matter to Civil Court this month to seek the remaining money I believe I am owed. I am sharing my experience so others can be cautious. Do not give a contractor a large amount of money upfront without a detailed written contract, payment schedule, and itemized documentation of the work being performed. I trusted this contractor, and unfortunately, I am now paying the price for that decision. Hello, Please be very careful before giving Justin any money upfront. Based on my personal experience, I gave him a substantial amount of money upfront because I trusted him. Unfortunately, that turned out to be a mistake, and I am now dealing with the consequences. I hired him in the middle of July, and the work at my home was never completed. I have had to dispute the charges with my credit card companies because the contracted work was not completed. Thankfully, I have recovered approximately $7,000 through those disputes. There was also no written contract, which I now realize was a major mistake on my part. I have repeatedly contacted Justin—sometimes as many as 10 times a day—asking him to return my money through Venmo. So far, I have received approximately $4,000 back. I have also requested an itemized statement three separate times showing exactly what work was completed and what my payments were used for. To date, I have not received an itemized invoice or statement. At this point, I am preparing to take the matter to Civil Court this month to seek the remaining money I believe I am owed. I am sharing my experience so others can be cautious. Do not give a contractor a large amount of money upfront without a detailed written contract, payment schedule, and itemized documentation of the work being performed. I trusted this contractor, and unfortunately, I am now paying the price for that decision.. This is how he left my home, very sad
If you have a list of ‘to do’ don’t hesitate to contact HOMEMATE HANDYMAN. Justin and his crew (Alex for my flooring) are very professional, hardworking and polite.Very fair pricing.
Thanks, Carol! We’re glad Alex and the crew were able to handle your flooring and that the pricing met your expectations.
justin did an amazing job fixing my roof . very friendly. will contract him for future work 100%
Erik, thanks for the great review! We're glad the roof is sorted and look forward to helping with any future work.
Great service, reliable. Recommend.
Thanks, Jerrad! We're glad we could help and appreciate the recommendation.
I needed some shower bars installed and he came out same day for a good price in Anderson
Appreciate it, Angelino! Glad I could get those shower bars installed for you same day in Anderson!
Justin will steal your money and not return your calls. Don't hire him if you need any work done. He did our gutters and put furniture together. Then we asked him to replace our car port supports. He stole our $530 dollars and will not return our calls or text. We are seniors. It's been since April. He has had plenty of time to communicate.
Justin arrived on time and got a job done that I had been needing to have done for quite some time. He was very professional and an all around great person to work with. Would highly recommend.
Appreciate it, Lisa! Glad I could finally take care of that for you.