Google reviewers rate HomeShield Pest Control 4.9 out of 5 based on 2785 reviews, with the owner responding to 42% of them. Customers frequently praise technicians for punctuality, thoroughness, and clear communication regarding treatments for ants, termites, and rodents. However, low-star reviews cite missed appointments without notice, superficial inspections, and dissatisfaction with mandatory subscription requirements or the use of specific chemical products.
Google rating: 4.9 out of 5 from 2,785 reviews (98% five-star).
Reviews on this page: 2,785 Google reviews (1,887 with written comments, 13 with photos).
Owner responses: the business replied to 42% of reviews.
Most recent review: October 25, 2026.
Service: Wildlife serving Irvine, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
2,785 reviews on Google
5★2,725
4★22
3★12
2★7
1★19
Reviews from Google, shown as published (original wording, unedited).
AM
Alan MacNeilan8 reviews
★★★★★
Sean texted me 30 minutes out. He covered EVERYTHING !!!! Even did the window frames and top to bottom of all trash cans. Aptive has really improved there service, so happy we're back with them again,
Price assessment: Reasonable price
Price: $40–60
Services: Service not listed
Pest type: Ants, Cockroaches, Spiders, Other
Response from the owner · 4 days ago
Thank you, Alan, for highlighting the thorough work and communication you received. We appreciate your trust and are glad you are satisfied with our service.
Julio and Richard showed up and took care of my pests. They even offered to come a few days before my son's birthday party to make sure I am in the clear. Thanks guys!
Price assessment: Great price
Price: $80–100
Pest type: Ants, Spiders, Mosquitoes, Other
Response from the owner · a week ago
Thank you for highlighting our team's attention before your son's party. We are pleased you felt prepared and supported by HomeShield Pest Control.
Kyle did a great job. Asked the right questions and answered all of mine. Very happy with his efforts.
Price assessment: Reasonable price
Price: $40–60
Services: Service not listed
Pest type: Ants, Cockroaches, Spiders
Response from the owner · a week ago
Thank you, Steve, for sharing your satisfaction. We appreciate your recognition of the attentive and thorough approach you received from our technician.
The technician was very thorough and professional, and I was happy with The information I was given ahead of time and The time the technician took an inside and outside the home.
Price assessment: Great price
Price: $80–100
Services: Service not listed
Pest type: Ants, Spiders
Response from the owner · a week ago
Thank you, Stacey. We appreciate your acknowledgment of our technician's professionalism and attention to detail both inside and outside your home.
Aaron did an outstanding job!! Very meticulous and paid attention to the details. Also extremely knowledgeable on the local pest situation and how to control it.
Response from the owner · a week ago
Jonathan, thank you for acknowledging Aaron's thoroughness and expertise. We appreciate your recognition of our attention to detail and local pest knowledge.
Julio is exelent technican ! Always does very detailed job and good with the animals. I have two
small dogs. We had a problem with ruts, Julio helped us to resolved this horrible situation.
Thank you to Home shield and Julio!
Tanya Starr
Services: Rodent extermination
Response from the owner · a week ago
Thank you, Tanya, for highlighting Julio's thorough work and care for your dogs. We appreciate your trust in HomeShield Pest Control.
