Home inspector · Commerce, GA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%93+14.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 88 home inspectorsiPosition by Experts Score among all companies we track in this category. · better than 59%
5.0★★★★★77 Google reviews · 11 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate HomeTeam Inspection Service five stars based on seventy-seven reviews, with the owner responding to ninety-nine percent of feedback. Customers consistently describe the home inspections as thorough and detailed, noting that reports are delivered quickly with clear explanations and supporting photos. Reviewers highlight punctual scheduling, responsive communication, and affordable pricing, while also appreciating that inspectors answer questions patiently without pushing unnecessary additional services.
Google rating: 5.0 out of 5 from 77 reviews (99% five-star).
Reviews on this page: 77 Google reviews (59 with written comments, 1 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 23, 2026.
Service: Home Inspector serving Commerce, Georgia.
Data from Google, last updated October 26, 2026.
Score profile vs other home inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
HomeTeam Inspection ServiceHome Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeTeam Inspection Service: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeTeam Inspection Service: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeTeam Inspection Service: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeTeam Inspection Service: 93/100 on this factor. Category median: 100.A
93
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeTeam Inspection Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
–
Bar = this company · dark tick = category median.
Star ratings
77 Google reviews we collected
5.0of 5
5 stars7699%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 59 written reviews
100%praise
Praise130100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price333%
Reasonable556%
Overpriced00%
Not sure111%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3728%
Staff & attitude2721%
Speed & response2519%
Would recommend1814%
Communication1411%
Honesty & trust54%
Price & value43%
What customers talk about
We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very thorough and patient with all my questions; Sam was incredibly professionally and went above and beyond.”
“They are well versed in all things "bugs" the gentleman that I spoke with by phone was kind and easy to talk to.”
“The team at the Hometeam inspection company were on time and sent all information on through my email.”
“I strongly recommend HomeTeam of NE GA for your inspection needs!”
“and he explained everything so clearly, which I was grateful for.”
“As an agent, we thrive with good partners and trusted resources.”
“Affordable but high-quality work.”
People customers mention
Sam13 reviews
Waites4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
lana4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
The team at the Hometeam inspection company were on time and sent all information on through my email. They are well versed in all things "bugs" the gentleman that I spoke with by phone was kind and easy to talk to. His name is Adam. He made things very understandable and did not push me to buy a lot of extra stuff,…
Not sure
Alston7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Very thorough and patient with all my questions; Sam was incredibly professionally and went above and beyond.
Ski5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I strongly recommend HomeTeam of NE GA for your inspection needs! As a realtor, you're only as good as the people who you partner with to serve your clients. Recently, Sam Waites at HomeTown provided A+ experience for clients who absolutely raved about him. And he made my job and our negotiations go much better than so many others!
Great price
JanLocal Guide · 65 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Sam was so thorough with his inspection of our prospective new home ... and he explained everything so clearly, which I was grateful for. Affordable but high-quality work. Very pleased.
Reasonable price
Cody5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Sam came out and completed a very thorough and detailed inspection. He was a pleasure to work with.
Reasonable price
DebbieLocal Guide · 53 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Excellent service from start to finish! Scheduling was quick and easy, he arrived promptly, and the inspection was thorough and professional. I was especially impressed by how quickly the detailed report was delivered. When timing matters in real estate, that kind of responsiveness is priceless. I would gladly…
The team at the Hometeam inspection company were on time and sent all information on through my email. They are well versed in all things "bugs" the gentleman that I spoke with by phone was kind and easy to talk to. His name is Adam. He made things very understandable and did not push me to buy a lot of extra stuff, but answered all my questions in a way that was easy to understand. If you need a "bug man" call this company they will take great care of you.
Price assessment: Not sure
Response from the owner · 3 hours ago
Hello, Lana! We appreciate your kind words and are thrilled to hear that Adam and our team provided you with such a comprehensive and clear experience. Our goal is to ensure peace of mind and confidence for our clients. Thank you for choosing HomeTeam Inspection Service!
Alston Troutman7 reviewsiTotal number of Google reviews Alston has written across all businesses on Google Maps, not just this one.
Very thorough and patient with all my questions; Sam was incredibly professionally and went above and beyond.
Response from the owner · 4 days ago
Thank you, Alston! We're pleased to know that Sam's thorough approach and patience with your questions contributed to an excellent experience. Our team is committed to delivering peace of mind and confidence. We appreciate your feedback!
Henry Argumedo3 reviewsiTotal number of Google reviews Henry has written across all businesses on Google Maps, not just this one.
Quick response and outstanding service
Great communication
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you, Henry! We appreciate your kind words about our quick response and great communication. Our team is committed to delivering outstanding service. We hope to assist you again in the future!
Ski Team Realtors5 reviewsiTotal number of Google reviews Ski has written across all businesses on Google Maps, not just this one.
I strongly recommend HomeTeam of NE GA for your inspection needs! As a realtor, you're only as good as the people who you partner with to serve your clients. Recently, Sam Waites at HomeTown provided A+ experience for clients who absolutely raved about him. And he made my job and our negotiations go much better than so many others!
Price assessment: Great price
Response from the owner · a month ago
Thank you for the fantastic review! We're delighted that Sam and our team could provide an excellent experience for your clients. Your partnership means a lot to us, and we look forward to assisting you and your clients again!
JanLocal Guide · 65 reviewsiTotal number of Google reviews Jan has written across all businesses on Google Maps, not just this one.
Sam was so thorough with his inspection of our prospective new home ... and he explained everything so clearly, which I was grateful for. Affordable but high-quality work. Very pleased.
Price assessment: Reasonable price
Response from the owner · a month ago
Hello Jan, we appreciate your kind words! It's great to hear that Sam's thorough inspection and clear explanations provided you with peace of mind. Our commitment to high-quality, affordable service is our promise. Thank you for choosing us!
Cody5 reviewsiTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
Sam came out and completed a very thorough and detailed inspection. He was a pleasure to work with.
Price assessment: Reasonable price
Response from the owner · a month ago
Hello, Cody! We're grateful for your kind words. It's great to hear that Sam's thorough and detailed inspection made your experience excellent. Our team is here to provide peace of mind and confidence. Thank you for choosing us!
Debbie RobinsonLocal Guide · 53 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Excellent service from start to finish! Scheduling was quick and easy, he arrived promptly, and the inspection was thorough and professional. I was especially impressed by how quickly the detailed report was delivered. When timing matters in real estate, that kind of responsiveness is priceless. I would gladly recommend him to buyers and fellow real estate professionals!
Response from the owner · 2 months ago
Thank you, Debbie! We're grateful for your positive feedback. It's great to hear that our prompt service and comprehensive inspection met your needs. Our goal is to provide confidence and peace of mind in every transaction. We look forward to working with you and your clients again!
Todd BlackLocal Guide · 36 reviewsiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Hello! We appreciate your positive feedback. It's wonderful to know you found our service thorough and detailed. Our team is here to ensure you have peace of mind. Thank you for choosing us!
brittany goss3 reviewsiTotal number of Google reviews brittany has written across all businesses on Google Maps, not just this one.
As a local Gainesville Realtor that uses HomeTeam they are a 5 STAR company. Sam is great. Very thorough and answers all questions with great explanations. Also reports are back quickly!!
Response from the owner · 4 months ago
Hello Brittany, we appreciate your positive feedback! It's wonderful to hear that Sam's thoroughness and promptness have been beneficial to you. We look forward to continuing to provide excellent service to you and your clients!
Taylor McCoyLocal Guide · 57 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
I've now recommended Sam for multiple inspections with various clients, and he has been fantastic every time. He is professional, courteous, punctual, and extremely thorough. His reports are detailed, well-documented, and easy for buyers to understand.
One thing I particularly appreciate is that he identifies and documents issues without making a mountain out of a molehill. He provides practical information and recommendations without creating unnecessary alarm, which is incredibly valuable during a real estate transaction.
I have been very pleased with the service he has provided my clients and will absolutely continue recommending him in the future.
Response from the owner · 4 months ago
Hello Taylor, thank you for your feedback! We're glad to hear that Sam's professionalism and thoroughness have been consistently appreciated. At HomeTeam Inspection Service, we focus on delivering peace of mind with our comprehensive reports. We look forward to assisting you and your clients in the future!
