iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#91 of 108 home inspectorsiPosition by Experts Score among all companies we track in this category. · better than 16%
4.9★★★★★441 Google reviews · 15 photos
97%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate HomeTeam Inspection Service 4.9 out of 5 based on 441 reviews, noting the company responds to 90% of feedback. Customers frequently highlight the thoroughness of pre-purchase and new build inspections, rapid report delivery, and clear explanations of findings. Recurring themes include professional communication, punctuality, and helpful guidance for first-time buyers. However, several low-star reviews criticize missed significant defects, such as roof and electrical issues, along with complaints regarding inaccurate pricing estimates and administrative errors.
Google rating: 4.9 out of 5 from 441 reviews (97% five-star).
Reviews on this page: 441 Google reviews (328 with written comments, 2 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: October 22, 2026.
Service: Home Inspector serving Marana, Arizona.
Data from Google, last updated October 29, 2026.
Score profile vs other home inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
HomeTeam Inspection ServiceHome Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeTeam Inspection Service: 90/100 on this factor. Category median: 98.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeTeam Inspection Service: 85/100 on this factor. Category median: 97.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeTeam Inspection Service: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeTeam Inspection Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeTeam Inspection Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeTeam Inspection Service: 98/100 on this factor. Category median: 90.A
98
Bar = this company · dark tick = category median.
Star ratings
441 Google reviews we collected
4.9of 5
5 stars42697%
4 stars82%
3 stars10%
2 stars00%
1 star61%
Praise vs complaints
Phrases our text analysis found in 328 written reviews
99%praise
Praise65599%
Complaints91%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1063%
Reasonable638%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results18328%
Staff & attitude17426%
Speed & response10015%
Communication9514%
Would recommend8813%
Honesty & trust152%
Price & value91%
What customers talk about
We read 328 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“These people were professional , very thorough & efficient & very meticulous.”
“They only reported 1 tensioner not working on a window.”
“Very thorough and friendly m And they walked me through everything.”
“They were quick to answer any questions and concerns I have!”
“He explained everything in a simple, easy-to-understand way, answered all our questions, and was genuinely friendly and easy to talk to.”
“Highly recommend, especially for anyone buying their first home!”
“Cannot recommend David and this company when multiple documents are in their possession with my name and they can’t get it right.”
“I highly recommend them to anyone looking for an honest, knowledgeable, and reliable home inspection team.”
“We will get those taken care of once we move in, and I appreciate their thoroughness, reliability, reasonable cost, clear explanations, and pleasant demeanor.”
“Although Dave did a very good job on the home inspection his quote that he gave me for the additional inspections(a/c, sewer, termite and roof) and sa…”
People customers mention
Tucson18 reviews
David11 reviews
Dave6 reviews
John5 reviews
Gilbert4 reviews
Tewell4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDanielLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Very thorough. Took the time to go through all the findings with great explanation. Highly recommended.
Reasonable price
PPolly9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
These people were professional , very thorough & efficient & very meticulous. But they were also delightfully personable & especially informative. They were respectful, and also willing to take the time to answer every question I had . I feel grateful they were my home inspection team !
Great price+ Responsiveness+ Quality+ Professionalism
RRon8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The Tucson Team did an outstanding job on my new build. They left no stone unturned in their efforts. Many good points and a great report summarizing the results.
Great price
SStan10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
They were very thorough and efficient. Explained everything that was wrong. They were the best I’ve ever seen at there job. Thank you very much.
Great price
RRheaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had Home Team do my initial new home inspection so it only made sense to have them do my 11 month inspection as well. John and Gilbert were great. Very thorough and friendly m And they walked me through everything. I had the report in less than an hour of them leaving. I would highly recommend them!
HHarrisonLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a great experience with Home Team! As first-time homebuyers, we really appreciated the thorough inspection and the time our inspector took to walk us through the report afterward. He explained everything in a simple, easy-to-understand way, answered all our questions, and was genuinely friendly and easy to…
Very thorough. Took the time to go through all the findings with great explanation. Highly recommended.
Price assessment: Reasonable price
Response from the owner · 5 days ago
Hello, Daniel! We're grateful for your positive feedback. It's fantastic to know that our comprehensive service and clear explanations made a difference. Thank you for recommending us!
P
Polly Schlitz9 reviewsiTotal number of Google reviews Polly has written across all businesses on Google Maps, not just this one.
These people were professional , very thorough & efficient & very meticulous. But they were also delightfully personable & especially informative. They were respectful, and also willing to take the time to answer every question I had . I feel grateful they were my home inspection team !
Price assessment: Great price
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 4 years ago
We are so grateful that you have chosen HomeTeam for your inspection services!
R
Ron Marshall8 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
The Tucson Team did an outstanding job on my new build. They left no stone unturned in their efforts. Many good points and a great report summarizing the results.
Price assessment: Great price
Response from the owner · 2 weeks ago
Hello Ron, thank you for your kind words! We're thrilled that the Tucson Team's dedication and comprehensive report provided you with an excellent experience. Your satisfaction is important to us, and we appreciate your trust!
N
Norma Brevick6 reviewsiTotal number of Google reviews Norma has written across all businesses on Google Maps, not just this one.
Very thorough inspection. Will save us a lot of repair dollars.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you, Norma, for your positive review! We're happy our thorough inspection will be beneficial for you. Our team is dedicated to providing confidence and peace of mind. We look forward to assisting you again!
S
Stan Carter10 reviewsiTotal number of Google reviews Stan has written across all businesses on Google Maps, not just this one.
They were very thorough and efficient. Explained everything that was wrong. They were the best I’ve ever seen at there job. Thank you very much.
Price assessment: Great price
Response from the owner · 3 weeks ago
Hello, Stan! We appreciate your feedback and are glad our thorough and efficient service impressed you. Our team is committed to delivering an excellent experience. Thank you for your kind words!
R
Rhea HLocal Guide · 15 reviewsiTotal number of Google reviews Rhea has written across all businesses on Google Maps, not just this one.
I had Home Team do my initial new home inspection so it only made sense to have them do my 11 month inspection as well. John and Gilbert were great. Very thorough and friendly m And they walked me through everything. I had the report in less than an hour of them leaving. I would highly recommend them!
Response from the owner · a month ago
Thank you, Rhea, for your kind words! We're delighted that John and Gilbert provided an excellent experience with their thorough and friendly service. Your recommendation is greatly appreciated!
H
Harrison Kane (KillerKane5536)Local Guide · 24 reviewsiTotal number of Google reviews Harrison has written across all businesses on Google Maps, not just this one.
We had a great experience with Home Team! As first-time homebuyers, we really appreciated the thorough inspection and the time our inspector took to walk us through the report afterward. He explained everything in a simple, easy-to-understand way, answered all our questions, and was genuinely friendly and easy to talk to. Highly recommend, especially for anyone buying their first home!
Response from the owner · a month ago
Hello, Harrison! Thank you for sharing your experience with us. We're glad our team could provide a thorough inspection and clear explanations for you as first-time homebuyers. We aim to offer peace of mind and confidence in your new home. We appreciate your recommendation!
S
Sandra Harper2 reviewsiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
I’m very impressed with the service you provided. Your knowledge and expertise covered all my questions and more and the way you explained things made everything easier to understand. Also, you demonstrated a calm demeanor and patience with questions asked. Thank you for taking the time to help me understand what is working or needs improvement. Now, I can relax and move forward!
Response from the owner · a month ago
Thank you, Sandra! We're pleased to hear that our service met your expectations and that our explanations were helpful. Our team is committed to providing an excellent experience with patience and thoroughness. We appreciate your trust in us!
M
Miguel B4 reviewsiTotal number of Google reviews Miguel has written across all businesses on Google Maps, not just this one.
Super nice and professional, did a great job of inspecting my future home!
Price assessment: Reasonable price
Response from the owner · a month ago
Hello Miguel, thank you for your wonderful review! We're glad our team provided a professional and comprehensive inspection for your future home. Your feedback is valuable to us!
D
Daniel Barefoot8 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Thank you, Daniel! We're pleased to know that our team's professionalism and friendliness stood out to you. Providing excellent service is our priority. We appreciate your feedback and hope to serve you again in the future!
