Ken BlohowiakLocal Guide · 17 reviews
Our guy always is very pleasant and does o great job!
- Price assessment: Reasonable price
- Services: Home inspection
- Pest type: Ants, Rodents, Cockroaches, Spiders, Bed bugs
Review from Google · view on Google
HomeTeam Pest Defense
HomeTeam Pest Defense at a glance
Google reviewers rate HomeTeam Pest Defense 4.9 out of 5 based on 1222 reviews, with the owner responding to 47% of feedback. Customers frequently praise technicians for punctuality, thorough inspections, and clear communication regarding services like termite bonds and general pest control. Positive notes often highlight professional conduct and prompt scheduling. However, some low-star reviews criticize the company for rushed service, lack of advance appointment notices, and disputes over contract terms or bait station removal.
- Google rating: 4.9 out of 5 from 1,222 reviews (94% five-star).
- Reviews on this page: 1,222 Google reviews (690 with written comments).
- Owner responses: the business replied to 47% of reviews.
- Most recent review: October 23, 2026.
- Service: Ant Exterminator serving Jacksonville, Florida.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★1,222 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Justyn Raymond7 reviews
The product does not prevent ants, spiders or other insects from returning. The service is fast and rushed. I’m very disappointed in this company.
- Price assessment: Overpriced
- Services: General pest inspection
Response from the owner · a day ago
We apologize that our service felt rushed and did not prevent ants, spiders, or other insects from returning. Please call (904) 730-2522 so we can address your concerns.
Review from Google · view on Google
James O'Reilly7 reviews
HomeTeam has been fantastic with the pest controls around our home. Matt our technician is always very thorough with the tasks HomeTeam performs on our home. Matt is also very friendly, professional and knowledgeable with the various services HomeTeam provides. I highly recommend HomeTeam to anyone needing pest control for their home or property.
- Price assessment: Reasonable price
- Price: $60–80
- Services: Home inspection, Rodent extermination, Termite extermination, General pest inspection
- Pest type: Ants, Termites, Cockroaches, Spiders
Response from the owner · 2 weeks ago
Thank you, James! Matt's thoroughness, friendliness, and professionalism reflect exactly what HomeTeam strives for. Your recommendation means a great deal to us.
Review from Google · view on Google
Jacquelyn MainLocal Guide · 15 reviews
I have used Home Team for termites and other bugs service since moving to our home and could not be more pleased. They contact me when a service is due. The serviceman Travis is friendly and diligent at what he does and explains all that is being done and answers any questions or concerns I have.
- Price: $200+
- Positive: Responsiveness, Professionalism
- Services: Home inspection
- Pest type: Termites, Cockroaches, Spiders
Response from the owner · 4 weeks ago
Thank you for your review, Jacquelyn! We're glad Travis provides friendly, diligent service and keeps you informed. We appreciate your continued trust in HomeTeam Pest Defense.
Review from Google · view on Google
Ron LuitgaardenLocal Guide · 46 reviews
Patrick and the team continue to execute flawlessly. Highly recommend.
- Price assessment: Great price
- Services: Hornet & wasp extermination, Termite inspection, General pest inspection
- Pest type: Ants, Termites
Response from the owner · a month ago
We greatly appreciate your kind words, Ron. Patrick and the team take pride in their work. Thank you for recommending us!
Review from Google · view on Google
Tami StepanyukLocal Guide · 10 reviews
I’ve had a really good experience with HomeTeam Pest Defense. They are always very responsive and quick to address any questions or concerns I have. Whenever I’ve needed a technician to come out, they’ve been able to schedule someone either the same day or the next day, which I really appreciate. Communication is great, and they always follow up by email. Overall, I’ve been very happy with their service and would definitely recommend them!
- Price assessment: Great price
- Price: $80–100
- Services: Home inspection, Hornet & wasp extermination, Rodent extermination, Termite inspection, Termite extermination
- Pest type: Termites, Rodents, Cockroaches, Spiders, Other
Response from the owner · a month ago
We are absolutely thrilled to hear about your great experience, Tami! Responsive service, same-day scheduling, and clear communication are what we strive for. Thank you for recommending us!
Review from Google · view on Google
Andy Arcaina12 reviews
Very detailed, courteous and professional. Friendly and outstanding customer service.
Response from the owner · a month ago
Thank you, Andy! We're glad our team delivered detailed, courteous, and professional service. Your kind words mean a lot to us.
Review from Google · view on Google
Cecelia Grizzaffi10 reviews
Always professional,not rushed,
- Price assessment: Reasonable price
- Price: $120–140
- Services: Home inspection, Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination
- Pest type: Ants, Spiders
Response from the owner · a month ago
Thank you, Cecelia! We're glad our team consistently delivers professional, thorough service without making you feel rushed.
Review from Google · view on Google
Kevin & Cheryl Ravaioli2 reviews
Super fast response to our request for service! The technician was very thorough taking care of everything we needed. He also cleaned our soffits of spider webs.
- Price assessment: Not sure
- Services: Termite inspection, Cockroach extermination, Bug & insect extermination
- Pest type: Ants, Cockroaches, Spiders, Mosquitoes
Response from the owner · a month ago
We are pleased to hear about your fast service experience. Thorough care, including cleaning your soffits of spider webs, is exactly what we aim to deliver.
Review from Google · view on Google
Quinton Rodgers12 reviews
Cavin always lets us know ahead of time that he’s coming by and is very professional in his work.
- Price assessment: Reasonable price
- Price: $40–60
- Pest type: Other
Response from the owner · a month ago
Thank you for taking the time to share this. Cavin's professionalism and communication reflect the service we strive to deliver consistently.
Review from Google · view on Google
Business details
- Address: 6694 Columbia Park Dr S Suite 3, Jacksonville, FL 32258
- Phone: (904) 730-2522
- Website: pestdefense.com
- Service area: Jacksonville, FL