Window supplier · Lake Elsinore, CA · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 25 egress window installationiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★177 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that Hometime Windows & Doors provides punctual, professional installation services for windows, sliding doors, and entry doors. Recurring themes include thorough cleanup, clear communication, and efficient completion of projects that often exceed time estimates. One critic noted a lack of responsiveness to voicemails regarding attic insulation, though the company maintains a perfect five-star rating from one hundred seventy-seven reviews with full owner engagement.
Google rating: 5.0 out of 5 from 177 reviews (99% five-star).
Reviews on this page: 177 Google reviews (169 with written comments, 22 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 21, 2026.
Service: Egress Window serving Lake Elsinore, California.
Data from Google, last updated October 25, 2026.
Score profile vs other egress window installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Hometime Windows & DoorsEgress Window Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hometime Windows & Doors: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hometime Windows & Doors: 98/100 on this factor. Category median: 93.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hometime Windows & Doors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
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Bar = this company · dark tick = category median.
Star ratings
177 Google reviews we collected
5.0of 5
5 stars17699%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 169 written reviews
100%praise
Praise402100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10727%
Quality & results9925%
Speed & response7719%
Would recommend5213%
Price & value307%
Communication246%
Honesty & trust143%
What customers talk about
We read 169 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jesse and James are very friendly fast workers very knowledgeable about their job.”
“Jesse and James did an excellent job installing our replacement sliding glass doors.”
“Andrew and hometime were on time and performed quality work.”
“Their installers very clean professional and courteous, my house looks great will highly recommend”
“We were surprised at how competitive and affordable the quote was because the service was miles ahead of the other top companies in the area.”
“The install team of Eddy, Fidel and Carlos were outstanding and easy to work with.”
“They were professional, friendly, and genuinely attentive to our needs.”
People customers mention
Carlos20 reviews
Daniel15 reviews
Matters12 reviews
Nate11 reviews
Danny9 reviews
Joe9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
ALAN7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Jesse and James are very friendly fast workers very knowledgeable about their job. Love the new look of the vinyl windows. Keep the house much much cooler.
Jose4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Bob and Jesse made a professional job installing my new entrance door last October 5th. Thank you guys. Highly recommended.
GREG2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Second time using this company, Very professional. Hats off to Daniel and James.
Michelle9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great experience with the Hometime team! We were excited to be quoted an 8-hour day for all our windows and sliders to be replaced, but Jesse, James, and Daniel blew that quote out of the water! They were finished in about 5 hours. Not only were they speedy, they were professional, kind to our dogs, and cleaned up…
DianeLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jesse and James did an excellent job installing our replacement sliding glass doors. They were quick, clean, thorough and friendly.
shawn6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Andrew and hometime were on time and performed quality work. Very thorough and cleanup was great. Thank you team
Jesse and James are very friendly fast workers very knowledgeable about their job. Love the new look of the vinyl windows. Keep the house much much cooler.
Response from the owner · 3 days ago
Hi Alan,
Thank you so much for taking the time to share your experience.
We're so glad to hear you love the new look of your vinyl windows and are already noticing how much cooler they keep your home. We'll be sure to pass along your compliments to Jesse and James for their friendly, fast, and knowledgeable work.
Our team takes great pride in their craftsmanship and ensuring every homeowner has a positive experience from start to finish. When you’re ready for future window or door projects, we’d be happy to help.
— Hometime Windows & Doors | Serving Murrieta, Riverside County & all of Southern California
Theresa Chacon2 reviewsiTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.
Hi Theresa,
Thank you so much for taking the time to share your experience with us.
We are thrilled to hear that your door installation was a beautiful and perfect job. It's wonderful to know that your installer, Danny Alonzo, was on time, friendly, and demonstrated the high level of experience we pride ourselves on.
We will be sure to pass your kind words and high praise along to Danny. Our team takes great pride in delivering a smooth and respectful installation experience, and feedback like yours confirms we are meeting that goal.
Should you have any future window or door projects in mind, we would be honored to assist you again.
— Hometime Windows & Doors | Serving Murrieta, Riverside County & all of Southern California
Jose Shimose4 reviewsiTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Bob and Jesse made a professional job installing my new entrance door last October 5th. Thank you guys. Highly recommended.
Response from the owner · a week ago
Hi Jose,
Thank you for sharing your experience with us.
We're so glad to hear you are happy with the professional installation of your new entry door. We'll be sure to pass along your kind words and high recommendation to Bob and Jesse. Our team takes great pride in their craftsmanship and ensuring every installation is seamless and professional.
When you’re ready for future window or door projects, we’d be happy to help.
— Hometime Windows & Doors | Serving Murrieta, Riverside County & all of Southern California
GREG HOOGESTRAAT2 reviewsiTotal number of Google reviews GREG has written across all businesses on Google Maps, not just this one.
Second time using this company, Very professional. Hats off to Daniel and James.
Response from the owner · a week ago
Hi Greg,
Thank you for choosing Hometime Windows & Doors again and for taking the time to share your feedback.
We are so glad to hear that you had another professional experience with us. Our team takes great pride in delivering consistent, high-quality service, and it means a lot to know we achieved that for you. We will be sure to share your kind words with Daniel and James.
When you’re ready for any future window or door projects, we would be honored to help.
— Hometime Windows & Doors | Serving Murrieta, Riverside County & all of Southern California
Michelle Levitt9 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Great experience with the Hometime team! We were excited to be quoted an 8-hour day for all our windows and sliders to be replaced, but Jesse, James, and Daniel blew that quote out of the water! They were finished in about 5 hours. Not only were they speedy, they were professional, kind to our dogs, and cleaned up after themselves! We will definitely be calling them for any future improvements we need to our home.
Response from the owner · 3 weeks ago
Hi Michelle,
Thank you so much for taking the time to share your wonderful experience.
We're thrilled to hear that your installation was not only completed faster than expected but also that the team was professional, clean, and kind to your dogs. We will definitely pass along your high praise to Jesse, James, and Daniel.
Our teams take great pride in delivering an experience that is efficient, respectful of your home, and focused on quality craftsmanship from start to finish. We look forward to helping with any future improvements when the time comes.
— Hometime Windows & Doors | Serving Murrieta, Riverside County & all of Southern California
Diane CoxLocal Guide · 9 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Jesse and James did an excellent job installing our replacement sliding glass doors. They were quick, clean, thorough and friendly.
Response from the owner · a month ago
Hi Diane,
Thank you so much for taking the time to share your experience with us.
We are thrilled to hear that your replacement sliding glass door installation went so well. It’s wonderful to know that the team was quick, clean, thorough, and friendly throughout the process.
We will be sure to pass along your kind words to Jesse and James for their excellent work. Our installation teams take great pride in delivering a professional and respectful experience, and your feedback is a testament to their dedication.
When you’re ready for any future window or door projects, we’d be happy to help.
— Hometime Windows & Doors | Serving Murrieta, Riverside County & all of Southern California
shawn singleton6 reviewsiTotal number of Google reviews shawn has written across all businesses on Google Maps, not just this one.
Andrew and hometime were on time and performed quality work. Very thorough and cleanup was great. Thank you team
Response from the owner · a month ago
Hi Shawn,
Thank you so much for taking the time to share your experience with our team.
We're thrilled to hear that our crew was on time and that you were pleased with the quality of the work. Our team takes great pride in being thorough and ensuring every home is left clean, so we appreciate you highlighting that. We'll be sure to pass your kind words along to Andrew and the rest of the team.
When you’re ready for future window or door projects, we’d be happy to help.
— Hometime Windows & Doors | Serving Murrieta, Riverside County & all of Southern California
Rozie SundstedtLocal Guide · 17 reviewsiTotal number of Google reviews Rozie has written across all businesses on Google Maps, not just this one.
The window installers came to put my mother's windows and they were extremely professional and helpful. They cleaned up the areas where they used their materials and left it spotless. Kept her informed of their every step and process of the windows. Would highly recommend!!!
Response from the owner · 2 months ago
Hi Rozie,
Thank you so much for taking the time to share this wonderful feedback about your mother's experience.
We are so glad to hear that our installation team was extremely professional and helpful. It is a top priority for us to keep our customers informed throughout the entire process and to leave every home spotless, so we are thrilled that we delivered on that for your mother.
Our team takes great pride in delivering a smooth and respectful installation experience. Clear communication and attention to detail are core values at Hometime, and your review confirms our team is living up to them.
Should you or your mother have any future window or door projects in mind, we would be honored to assist.
— Hometime Windows & Doors | Serving Murrieta, Riverside County & all of Southern California
John SommerhauserLocal Guide · 35 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Our experience with HomeTime was top-notch from start to finish! My wife and I have needed a new front door for several years, and the response to our initial outreach in May was immediate and personable. Sales rep Addison's visit a few days later--he was knowledgeable, professional, organized and low-key--made our choice easy. The door we selected--quality, workmanship and price--exceeded all expectation. Installation was completed this past weekend by Danny, whose service we had requested. His extensive experience is reflected clearly in thoroughness and careful attention to detail, and has transformed the entryway in which the door now hangs. We couldn't be happier! We found HomeTime on-line almost by accident, and are so glad we did! You can see for yourself, the company is very highly rated. Special thanks and appreciation to Addison and Danny, whose attitude and personality were the key elements of our positive experience.
Response from the owner · 3 months ago
Hi John,
Thank you so much for taking the time to share your top-notch experience with us! We are absolutely thrilled to hear that you and your wife are so happy with your new entry door.
It is wonderful to know that the quality and workmanship exceeded your expectations and that the installation has transformed your entryway. Our team strives to provide a knowledgeable, professional, and seamless experience from the very first outreach to the final details of the installation.
We will be sure to share your special thanks and appreciation with Addison and Danny. They are valued members of our team, and your kind words about their professionalism and careful attention to detail mean the world to us.
When you’re ready for future window or door projects, we’d be happy to help.
— Hometime Windows & Doors | Serving Murrieta, Riverside County & all of Southern California
Matt S3 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Israel, AJ and Leo did a great job with the install. Everything went smooth. They arrived on time and left the house clean. Couldnt be happier.
Response from the owner · 3 months ago
Hi Matt,
Thank you so much for taking the time to share your experience with us.
We are thrilled to hear that your installation went smoothly and that the team was on time and left your home clean. It's wonderful to know that you couldn't be happier with the result.
We will be sure to pass along your kind words to Israel, AJ, and Leo. Our team takes great pride in delivering a professional and respectful experience from start to finish.
When you’re ready for future window or door projects, we’d be happy to help.
— Hometime Windows & Doors | Serving Murrieta, Riverside County & all of Southern California
