Google reviewers rate HomeWorx Solutions 4.8 out of 5 stars based on 137 reviews, with the owner responding to 23 percent of comments. Customers frequently praise the company for punctual installations, clear communication, and competitive pricing for windows, HVAC, roofing, and landscaping services. Recurring themes highlight professional conduct and efficient scheduling. However, a minority of low-star reviews cite unresolved repair issues and poor follow-up communication as significant drawbacks.
Google rating: 4.8 out of 5 from 137 reviews (94% five-star).
Reviews on this page: 137 Google reviews (126 with written comments, 25 with photos).
Owner responses: the business replied to 23% of reviews.
Most recent review: November 13, 2026.
Service: Window Cleaner serving El Paso, Texas.
Data from Google, last updated November 13, 2026.
Star ratings
137 Google reviews we collected
4.8of 5
5 stars12994%
4 stars32%
3 stars00%
2 stars11%
1 star43%
Praise vs complaints
Phrases our text analysis found in 126 written reviews
96%praise
Praise21696%
Complaints84%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6529%
Quality & results4420%
Would recommend4319%
Speed & response2913%
Communication2210%
Honesty & trust157%
Price & value63%
What customers talk about
We read 126 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mariah and Cassey sold our windows which were put in with professional work and we have enjoyed them very much.”
“The windows are amazing, the installers were on time and did a wonderful job.”
“They're very attentive to convince you, but terrible at communicating.”
“We highly recommend Homeworx to anyone looking to upgrade their windows or doors.”
“They got me scheduled in quickly for my repairs which is very appreciated.”
“I worked with James to explain the vision I had and he work completely with me to deliver what I wanted.”
“They were knowledgeable, transparent, and friendly throughout the entire process, answering all my questions without any pressure.”
“We did a fence with them had a bad experience james has lied to us many time never came helped when ask to fix our fence we are still having the same issues.”
“Although, it was a small project, it meant a great deal to me to enhance the front porch.”
People customers mention
Rudy13 reviews
Alex11 reviews
Jessica8 reviews
Mariah5 reviews
Kassandra5 reviews
James4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Mariah and Kasey helped us with our refrigerated air we've enjoyed it very much we can put the tempature on whatever we want, we love ittt!!! Ask for mariahs dad he gives the best deals they installed it one day we couldn't believe it! They upgraded the panel and everything!!
Price assessment: Great price
Yvette Acosta4 reviewsiTotal number of Google reviews Yvette has written across all businesses on Google Maps, not just this one.
Mariah and Cassey sold our windows which were put in with professional work and we have enjoyed them very much. All the associates related to this sale were of upmost professionalism with great attitude.
Price assessment: Great price
Services: General window replacement
Response from the owner · 13 hours ago
Thank you for your review Mr. Gonzales, glad we could assist you with your home improvement!😀
Loudres Fernandez2 reviewsiTotal number of Google reviews Loudres has written across all businesses on Google Maps, not just this one.
Very attentive and great follow up. I had a whole team assigned. They got me scheduled in quickly for my repairs which is very appreciated. I appreciate the phone calls after to ensure I am satisfied
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 13 hours ago
Thank you for your review and thank you for trusting us with your home improvement 😀
Virginia Gregory7 reviewsiTotal number of Google reviews Virginia has written across all businesses on Google Maps, not just this one.
I was very pleased with the work Homeworx accomplished for my home. Although, it was a small project, it meant a great deal to me to enhance the front porch. I worked with Adrianna to start and she was always extremely helpful and courteous. I worked with James to explain the vision I had and he work completely with me to deliver what I wanted. He visited often to make sure everything was "falling" into place the way I explained. Also, kudos to Brian, the young man who provided the labor. He answered my questions and if he didn't know they answer he quickly reached out to James. All three were excellent to work with.
Response from the owner · a month ago
Thank you so much for your review Virginia, we loved working on your home and are here for any future projects you need!
Shannon Hayes2 reviewsiTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
We're really happy with the work that they did installing my Dads hvac (Mark Inks), they were very professional and we were really surprised on how fast they got done with everything. My father was also happy with Wayne's customer service in getting this done for us!
Response from the owner · 2 weeks ago
Thank you for your review and thank you for choosing us!
Ruth Serna10 reviewsiTotal number of Google reviews Ruth has written across all businesses on Google Maps, not just this one.
Would like to thank the Homeworx team for taking care of our Landscaping project looks amazing, Finished in the 5 days they said they would and got a great deal , They are the real deal
Response from the owner · 2 weeks ago
Thank you for your review Javier, glad we could help with your landscaping! 😀
Michael H. Hayes sr.Local Guide · 15 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
My wife loves the windows so much!!! She’s been showing them off to everybody! Mariah was so helpful and we love her like family!!! She gave us an amazing deal and her dad was amazing as well. You can really tell the difference with the temperature inside. Again WE LOVE THEM!
Response from the owner · 7 months ago
Thank you for your review Mr. Hayes! Glad our team could help you out with your home improvement 😊