Analyzing 7,322,9817.3M ReviewsFor 20,73120.7K Experts
Google reviewers for Honey Dew Done Plumbing, which holds a 4.9 rating from 706 reviews, frequently praise the team's punctuality, professional communication, and fair pricing for services like leak detection and water heater repairs. Customers often highlight the technicians' ability to explain issues clearly and provide efficient solutions for both minor and major plumbing problems. However, some low-star reviews criticize the company for failing to show up for scheduled appointments, charging high fees for unresolved issues, and offering long wait times for small emergency jobs.
Data from Google, last updated November 2, 2026.
706 Google reviews we collected
Phrases our text analysis found in 635 written reviews
How often each topic comes up in the written reviews
We read 635 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Alex Rodriguez found the problem right away, he is very professional and respectful young man.”
“Alex got the job done quick, very informative, and walked me through everything for sure going to call again in the future 🔥 all for a reasonable price 🙏🏻”
“My mom had called them to come over and give her an estimate they got the date wrong and never showed.”
“Mauro did an amazing job this morning while dealing with my repair needs.”
“Absolutely horrible company.”
“Highly recommend these two guys to anyone needing home repairs or plumbing work.”
“Things were a little challenging at first with a mishap on their schedule and that's the only reason it's not 5 stars.”
“He ultimately explained that the pricing quoted was very good for the circumstances.”
“The tech that conducted our service was honest and professional he did a good job with the installation and I beleive the price was extremely fair.”
“They did not try to over charge or sell unnecessary things to me as well which other companies have tried to do.”
“It's always nice to have people show up who genuinely care about the quality of their work, and Alex and Tony definitely delivered.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 706 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Alex got the job done quick, very informative, and walked me through everything for sure going to call again in the future 🔥 all for a reasonable price 🙏🏻
Alex Rodriguez found the problem right away, he is very professional and respectful young man.
Wonderful service by Aracely and Damian!
I had a major leak on the main line in front of my house and in my house. I discovered this after a major medical emergency I had the week before where I required a major surgery. I called my usual local plumber contacts and after destroying my floor and not being able to locate the exact location of the leak I called their referral who then made me wait and gave me the run around. I went down the list of plumbing companies and when I contacted HDD they were able to come out the same day to start diagnosing the issue. Then I agreed to have them come to do the work next day first thing in the morning. It turned out to be a MAJOR job. I had a leak in the house under the guest bathroom and then a main line in front of the house. They were able to find the exact location of the leak outside and reroute the lines inside. Mauro and Damian worked diligently the entire first day inside and the second day outside to get the job done. They were patient with my frustration as well and handled everything professionally. My frustration was due to being tired and exhausted and the surprise leak I wasn’t aware of outside by the meter. They went above and beyond to leave me in a good situation. The work is guaranteed for ten years so I can call them back if there are any issues after the fact. The new line outside is very secure and they went over everything in detail when I had questions. My dad was also very impressed with their work and even took down their number. He ultimately explained that the pricing quoted was very good for the circumstances. Thank you very much for being here and giving me the peace of mind I needed after a difficult week. Keep up the quality work! Thanks again!
Thank you so much for sharing your experience, Lucia. We’re glad Mauro and Damian were able to locate the leaks, reroute the lines, and help bring you some peace of mind after such a difficult week. We truly appreciate you trusting Honey Dew Done Plumbing with such a major job. Our team will be happy to hear your kind words, and we’re grateful we could help get things back in a better place for you and your home! =)
Araceli and Tony amazing work!
I had a great experience with Honey Dew Done! Alex and Tony did an excellent job repairing our bathroom and fixing the plumbing issues we were having. They were professional, knowledgeable, and took the time to make sure everything was done right. They were friendly, respectful of our home, and made the whole process smooth and stress-free. It's always nice to have people show up who genuinely care about the quality of their work, and Alex and Tony definitely delivered. We're very happy with the results and truly appreciate their hard work. Highly recommend these two guys to anyone needing home repairs or plumbing work. Thank you both for a job well done!
Thank you for the amazing review, Bobby! We’re so glad Alex and Tony took great care of your bathroom repairs and made the entire experience smooth and stress free. We truly appreciate your kind words and your trust in Honey Dew Done Plumbing. Alex and Tony make a great team, and we’re lucky to have them! Plumbing problems can bring plenty of headaches, but our goal is to make sure our customers never have to deal with one more than necessary. We’ll be sure to share your appreciation with both of them!
Mauro did an amazing job this morning while dealing with my repair needs. A main line and back flow issue was identified and repaired quickly and efficiently. I called this morning at 8 and Mauro arrived within the hour and had us back up and running by 1030. Great company that stands by their work! I would recommend over and over again.
Thank you for the amazing review, Erica! We’re so glad Mauro was able to respond quickly, get your main line and backflow issues repaired, and have everything back up and running before lunchtime! We truly appreciate your recommendation and your trust in Honey Dew Done Plumbing. Mauro definitely knows how to turn a stressful morning into a much better day. We’ll make sure he hears your kind words!
Very professional and exceptional service, highly recommend. Mauro went above and beyond as a professional plumber.
Thank you for the wonderful review, Keith! We’re glad Mauro went above and beyond to make your water heater installation a great experience. We truly appreciate your recommendation and your trust in Honey Dew Done Plumbing. Mauro takes pride in his work, and we're lucky to have him on our team. Going the extra mile is just part of his plumbing routine!
Amazing company!!! They showed up early came through and fixed my problem within a short time frame. Our rep was amazing and very friendly. She walked us through what was needing to be complete all the way to completion. I was in awe at how professional and knowledgeable she was. I recommend Aracely she walked in and amazed me. We were unsure with how bad our problem was and she reassured me that it was a simple fix and will handle it. If your looking for someone to handle your plumbing issue call up the company and request Aracely. 5 stars to her and I will be recommending to return whenever I have more plumbing issues
Thank you for the amazing review, Rachael! We’re so glad Aracely was able to put your worries at ease, explain everything clearly, and get your plumbing issue taken care of quickly. We truly appreciate your recommendation and your trust in Honey Dew Done Plumbing. Aracely has a way of making plumbing problems look easy, even when they’re trying to cause a little drama! We’re lucky to have her on our team!
Thank you both. Greatly, appreciate your expertise and your sensitivity with a senior citizen
Thank you for the kind words, Josie! We’re so happy our team made you feel comfortable and treated you with the patience, care, and respect you deserve. We truly appreciate you trusting Honey Dew Done Plumbing. Taking care of people is just as important to us as taking care of pipes, and we’re grateful we had the opportunity to help you!
Analyzing 7,322,9817.3M ReviewsFor 20,73120.7K Experts