Google reviewers rate Honeycomb Salon 4.9 out of 5 based on 252 reviews, frequently praising the friendly atmosphere, skilled stylists, and long-term client loyalty. Services include cuts, color, and highlights, with customers noting that staff often listen to specific requests and provide honest advice. However, several low-star reviews criticize the strict cancellation policy, alleging that clients were charged full service fees for missed or unconfirmed appointments, and one reviewer mentioned feeling rushed during an appointment.
Google rating: 4.9 out of 5 from 252 reviews (96% five-star).
Reviews on this page: 252 Google reviews (204 with written comments, 6 with photos).
Owner responses: the business replied to 3% of reviews.
Most recent review: October 10, 2026.
Service: Hair Salon serving Louisville, Kentucky.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
252 reviews on Google
5★243
4★3
3★2
2★2
1★2
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 204 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very friendly staff and always a good time when there!”
“💆🏻♀️ If you’re looking for a talented, kind, and wonderful hairstylist, I highly recommend Cyd!”
“But I guess everything happens for a reason I do not recommend these people.”
“…hing for a lifetime stylist that was personable, dedicated to doing a great job everytime, and was able to give me the results I wanted.…”
“I can trust her to take the reins and always be happy with my results!”
“This whole thing just seems very shady and money-grabbing, which is unfortunate.”
“She’s so talented, easy to talk to, and really understands what you’re going for.”
“I drive over an hour for her to do my hair, it’s 100% worth it!”
“However, today I was charged $192 (full price of service) for missing an appointment that I never confirmed (or was aware that I had).”
“In additional to doing amazing cuts and color, Chelsea is always timely and friendly.”
People customers mention
Wibby11 reviews
Amy10 reviews
Sarah9 reviews
Jones8 reviews
Ashley8 reviews
Katelyn7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Chiharu5 reviewsiTotal number of Google reviews Chiharu has written across all businesses on Google Maps, not just this one.
I showed a reference photo, but the final result looked nothing like it. When I pointed out that it didn’t match, I was brushed off with that’s just how it is.
It also felt like they were rushing to finish because they had another appointment waiting. The whole experience felt very rushed and impersonal.
Maybe other stylists here are different, but I was really disappointed. I expected much more from someone with the title of Master Stylist.
Price: $100–120
Services: Haircut
Erica CombsLocal Guide · 30 reviewsiTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
First let me start out by saying I had been searching for a lifetime stylist that was personable, dedicated to doing a great job everytime, and was able to give me the results I wanted. I had been to several salons in town and rarely returned because they did not meet my needs...that is, until I found Honeycomb salon. The space has a Scandinavian modern feel that is welcoming and comfortable. They pride themselves in being environmentally friendly which was also very important to me. The prices are comparable to others I have been to and the service is always exceptional. Be sure to ask for Sam who is incredibly talented and will make you feel like a Queen Bee when you leave. Just as honey has a long shelf life, this salon is sure to be around for ages.
Sarah Chavez was my stylist and they were amazing. Full of energy and information, a true artist that’s passionate about helping people achieve their best look! I’ll definitely be back!
Price: $60–80
Services: Haircut, Hairstyling
Loren Mills1 reviewiTotal number of Google reviews Loren has written across all businesses on Google Maps, not just this one.
I have been in LOVE with honeycomb salon for years. Amy has always taken such great care of me from the beginning. I can trust her to take the reins and always be happy with my results! 100/10
I’ve been going to Honeycomb for years! They are the best. Amy never fails to give me a great style, highlight, or trim. I always look forward to my next appointment at Honeycomb!
Services: Haircut, Hairstyling, Hair highlighting
Sara Zielberg10 reviewsiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
My daughter and I have been going to Amy Jones for 8 years now. Always a great haircut, color, and the best company. She knows her stuff and does a top notch job. The salon is a very friendly, comfortable place where I feel like family. My husband goes up Sarah Chavez, another fabulous hairdresser! It's a family affair!
Price: $100–120
Services: Haircut, Hair coloring
Sidney Starnes3 reviewsiTotal number of Google reviews Sidney has written across all businesses on Google Maps, not just this one.
Cydney is truly the best hairstylist I’ve ever had. She is insanely talented, detail-oriented, and actually listens to what you want. Every time I leave her chair, my hair looks better than I imagined—and it still grows out beautifully weeks later. On top of that, she’s knowledgeable, so fun to talk to, and makes you feel taken care of from start to finish. The salon is so cute & the other stylist seemed so friendly! Go see Cydney, your hair will thank you!!
Response from the owner · 8 months ago
Thank you Sidney! We are so glad that you are happy with your experience at Honeycomb!
