Google reviewers rate Hope Valley Care five stars based on twenty-six reviews, with owners responding to sixty-two percent of comments. Families describe the facility as clean, home-like, and staffed by compassionate caregivers who provide daily updates and engage residents in games and movies. Reviewers highlight the supportive atmosphere for individuals with conditions like Alzheimer's or those on hospice, noting that the team treats families with respect and handles end-of-life logistics. No negative patterns or common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 26 reviews (100% five-star).
Reviews on this page: 26 Google reviews (18 with written comments, 1 with photos).
Owner responses: the business replied to 62% of reviews.
Most recent review: August 6, 2026.
Service: Memory Care Facility serving Sparks, Nevada.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
26 reviews on Google
5★26
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff are warm and attentive, and the residents seem comfortable and well cared for.”
“I highly recommend Hope Valley Care to anyone seeking an excellent home and top notch care for their loved one.”
“Great service and great communications.”
“They not only assisted with daily tasks but provided genuine companionship and made the residents feel respected and cared for.”
“He immediately took to Hope Valley's surroundings and staff.”
People customers mention
Robert4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Dena Ciminelli2 reviewsiTotal number of Google reviews Dena has written across all businesses on Google Maps, not just this one.
Hope Valley Care was amazing with my mom. The care was outstanding, and the home had an atmosphere of family. My mom was very happy there, and I will be eternally grateful. I highly recommend Hope Valley Care to anyone seeking an excellent home and top notch care for their loved one.
Response from the owner · 2 months ago
Thank you so much Dena for your kind words and recommendation. It was truly an honor to care for your mom and have her as part of the Hope Valley Care family. We’re grateful for the trust you placed in us and continue to keep you and your family in our thoughts. Wishing you peace and comfort.❤️
Jennifer Simcox4 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
My grandma was here while on hospice. I was very impressed by the owners and staff at Hope Valley Care. They treated not only my grandma like family but also treated us as family as well. They would do activities, play games, and watch movies altogether every weekend. My grandma loved when they would do bingo and play Uno. She received excellent care throughout her entire stay. Although my grandma has passed away, we continue to visit because of the relationships we made with the owners, the staff, and other residents.
Response from the owner · 2 months ago
Thank you, Jennifer, for sharing your experience. It means so much to know your grandma felt loved, care for, and at home with us. You truly appreciate the trust your family place in Hope Valley Care, and we’re grateful to have Built such a special connection with all of you. Thank you for your kind words and support. ❤️
Linda Schoen5 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
I can't say enough about Hope Valley. My mother was there for 5 months on Hospice and she received absolutely the best care. But it was more than that. She thrived in the family atmosphere. The house is in a new development, immaculate, and the plan is perfect for privacy, as well as social gathering, inside and out in the backyard. The owners Glady and Robert are great people and Paul, the caregiver, was there whenever she needed, at all hours. We couldn't have asked for more. Mom loved being there. She often remarked how lucky she was that we found her a "home".
Response from the owner · 2 months ago
Thank you, Linda, for your thoughtful review. Knowing that your mom felt safe, happy, and truly at home is the greatest compliment we could receive. It was a privilege to care for her, and we’re so grateful your family became part of the Hope Valley Care family. Thank you for your trust and your support. ❤️
Linda Warrington2 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Hope Valley Home Care is the best place for a loved one. The owners and aides are absolutely amazing. They truly care about their residents. My 98 year old father is so happy we moved him. We’re grateful for the care and support Hope Valley provides.
Response from the owner · 2 months ago
Thank you, Linda, for your wonderful review. It has been a privilege to care for your father and we’re so happy to hear that he’s enjoying his new home. Your trust in our team means so much to us, and we’re grateful to be able to provide the care and support your family deserves. Thank you for being part of the whole Valley Care family.❤️
Neriz Salcedo4 reviewsiTotal number of Google reviews Neriz has written across all businesses on Google Maps, not just this one.
Visited a few times and I’m genuinely impressed. The staff are warm and attentive, and the residents seem comfortable and well cared for. It’s clean, calm, and doesn’t have that “institution” feel at all. If you’re looking for a place that actually feels like home, this is it.
Response from the owner · 2 months ago
Thank you so much, Neriz! For your thoughtful words truly mean a lot to us. We work hard to create a warm, welcoming home, where every resident feels comfortable, respected, and cared for. We’re so glad that came through during your visits. Thank you for your support and recommendation!
Barbara E. Moss1 reviewiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
My brother was at Hope Valley with Alzheimers for about 7 weeks. The care and support the staff had for my brother and our family was superb. They are truly professional and have a gift for caregiving. My brother thrived during his time there. And when he suddenly passed away there early one evening,they took care of all of us and made sure all the necessary steps were taken.
They are the best Care facility in our area,and I feel so fortunate that we we able to have my brothers final days with them
Response from the owner · 5 months ago
Thank you for sharing this beautiful review. We are so grateful we had the opportunity to care for your brother and to support your family during such an emotional time. Knowing that your family felt supported and cared for throughout his day means so much to our team. Thank you again for your trust and for your kind words about Hope Valley Care.
Charles Falkenroth2 reviewsiTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
I was truly lucky to find Hope Valley Care in my search for a group home for my brother. I brought him back from his residence in Nebraska, where he had lived most of his life. He was single and had gotten to the stage where living on his own was no longer feasible. He immediately took to Hope Valley's surroundings and staff. He gets a lot of attention and is treated like family from everyone there. After many months during his stay, I asked if I should be looking for a facility for him in Nebraska. He immediately said that he would rather stay where he is at.
We are very thankful for all the people at Hope Valley for making my brother's life truly pleasurable.
Response from the owner · 5 months ago
Thank you so much for your kind and heartfelt words. It truly means the world to us to hear that your brother feels happy, comfortable, and at home here at Hope Valley Care.
We know how big of a decision it was to bring him from Nebraska, and we are honored that you trusted us with his care. Our goal has always been to create warm, loving environment, where our residents are treated like family, and it brings us so much joy, knowing that he feels that way too.
Hearing that he wants to stay here with us is one of the greatest compliments we could ever receive. Thank you again for your trust, support, and appreciation. We are very grateful to have your brother as part of the Hope Valley Care Family.
Katrina Brito8 reviewsiTotal number of Google reviews Katrina has written across all businesses on Google Maps, not just this one.
Glady and Robert are the most compassionate and caring professional care center owners I’ve ever met. They took exceptional care of my mother in her last days of life. I will forever be grateful and hope they get blessed 100 times back!🙏💝
Response from the owner · 9 months ago
Thank you from our hearts for your beautiful words. It was truly an honor for Glady and me to care for your mother. She was a wonderful soul, and we love to imagine her now joyfully chasing dreams with Elvis, celebrating life, love, and music. Your kindness and gratitude mean more to us than words can express. If you ever need anything WE are here for YOU!
Jo Anne GonzalezLocal Guide · 16 reviewsiTotal number of Google reviews Jo has written across all businesses on Google Maps, not just this one.
My mother in law spent her final 10 weeks at Hope Valley Care while on hospice, and we are so incredibly grateful for the experience. Before this, we didn't even know that residential care homes were an option, but we are so glad we found this place.
Glady and Robert provided such wonderful care. They treated my MIL with so much love and attention, going above and beyond with special treats like pancakes and always thinking about what would make her days happier and more comfortable. It was a difficult time for our family, but Hope Valley Care made it the best it could possibly be. We could not be more thankful.
Response from the owner · 2 months ago
Thank you so much, Jo Anne, for your beautiful words. It was truly a privilege to care for your mother-in-law and to be there for your family during such an important time. Knowing we could bring her comfort and make a difficult season a little easier means more to us than you know. Thank you for trusting Hope Valley Care💛
Brian RuggieroLocal Guide · 6 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
The people running this home are truly wonderful people and will treat your loved ones like family. I couldn't imagine a better environment for family needing a little TLC.
