Google reviewers rate Horizon Auto Repair five stars based on eighty-six reviews, highlighting prompt service, transparent pricing, and clear communication regarding repairs. Customers frequently describe efficient turnaround times for issues like flat tires, engine diagnostics, and battery replacements, noting that the shop often provides photos and detailed explanations of work performed. One three-star review criticized a significant discrepancy between the quoted and final price for a radiator replacement, suggesting a lack of transparency in that specific instance.
Google rating: 5.0 out of 5 from 86 reviews (97% five-star).
Reviews on this page: 86 Google reviews (61 with written comments, 5 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: September 22, 2026.
Service: Auto Repair Shop serving San Francisco, California.
Data from Google, last updated November 2, 2026.
Star ratings
86 Google reviews we collected
5.0of 5
5 stars8397%
4 stars22%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 61 written reviews
98%praise
Praise14098%
Complaints32%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2517%
Speed & response2517%
Price & value2517%
Quality & results2215%
Honesty & trust2215%
Would recommend1611%
Communication86%
What customers talk about
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They always meet our needs with great prices and friendly service.”
“Eddie and his crew are so kind and get the job done efficiently.”
“His prices were transparent and reasonable, and he talked me through each recommended repair and whether it was necessary.”
“great communication, fairly priced without overcharging and very quick!”
“I felt comfortable asking questions, and I appreciated his diligence and attention to detail.”
“With them, you don't need to keep your guard up because they are the most honest people who truly care about your vehicle's safety.”
“Would definitely recommend you coming here for any auto repair needs!”
“He will walk you through the repairs and costs, and will fully communicate with you throughout the process.”
People customers mention
Eddy9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Eddy and his team are the best mechanics in the city. Give him your car, and you'll be in good hands; he'll be protective. My family and I have been working with Adi for 15 years—starting with our initial used Mazda sedan and later upgrading to a Mercedes SUV. They always meet our needs with great prices and friendly service. With them, you don't need to keep your guard up because they are the most honest people who truly care about your vehicle's safety.
Price assessment: Great price
Services: Transmission, Auto body & trim repair, Auto windshield repair, Electrical repair, Air & cabin filter replacement, Tires, Auto power window repair, Auto glass repair, Auto water leak repair, General repairs & maintenance, Auto brake repair, Air conditioning, Auto body & trim replacement, Auto glass replacement, Battery
J
Jozy Destin12 reviewsiTotal number of Google reviews Jozy has written across all businesses on Google Maps, not just this one.
THEE BEST‼️ Great people with a LOT of experience. Got my high mileage Toyota Tacoma Tuned Up after almost failing to get to work. Eddy was able to get it back to me, “Same Day”…👍🏻👍🏻‼️
Oh, my gas mileage has improved 1000, YES 1000%.
I DEFINITELY WILL be going back in the future to keep my truck running at its best.
Thing feels like a Porsche.
A
Alvin LieuLocal Guide · 53 reviewsiTotal number of Google reviews Alvin has written across all businesses on Google Maps, not just this one.
I dropped my car off to fix a flat tire. They completed the job very quickly, and there have been no issues since. Everyone was very friendly, especially the owner. I will definitely come back if my car needs any services in the future. 👍👏
C
Claire Liu5 reviewsiTotal number of Google reviews Claire has written across all businesses on Google Maps, not just this one.
I drove here last minute on a Saturday after getting a jump for a dead battery, and I’m so glad I did! Eddy was friendly, professional and knowledgeable, and sent me regular text updates. His prices were transparent and reasonable, and he talked me through each recommended repair and whether it was necessary. I felt comfortable asking questions, and I appreciated his diligence and attention to detail. Horizon is now my “go to” auto shop. Thank you for the great service, Eddy!
Price assessment: Reasonable price
Services: Auto battery replacement, General repairs & maintenance, Electrical, Oil change
V
vivian yangLocal Guide · 15 reviewsiTotal number of Google reviews vivian has written across all businesses on Google Maps, not just this one.
I took my car to horizon super last minute because my car battery was fuming after driving to the city. Eddie was super friendly and professional. The prices were fair and transparent. Would definitely recommend you coming here for any auto repair needs!!!
Price assessment: Reasonable price
Services: Electrical repair
J
Jahdiel S5 reviewsiTotal number of Google reviews Jahdiel has written across all businesses on Google Maps, not just this one.
Eddy is very transparent and fair. He will walk you through the repairs and costs, and will fully communicate with you throughout the process. Very timely and great service.
