Horizon Elder Law & Estate Planning, Inc at a glance
Google reviewers rate the firm 4.9 out of 5 based on 32 reviews, highlighting its expertise in estate planning, trusts, and probate. Clients frequently praise the team for being knowledgeable, responsive, and patient, noting that clear communication and timely service help navigate complex legal situations. However, one recurring criticism involves delays in providing draft documents and a lack of guidance regarding necessary court filings. The firm has not responded to any of the posted reviews.
Google rating: 4.9 out of 5 from 32 reviews (97% five-star).
Reviews on this page: 32 Google reviews (26 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: November 2, 2026.
Service: Small Claims Lawyer serving San Ramon, California.
Data from Google, last updated November 10, 2026.
Star ratings
32 Google reviews we collected
4.9of 5
5 stars3197%
4 stars00%
3 stars00%
2 stars13%
1 star00%
Praise vs complaints
Phrases our text analysis found in 26 written reviews
98%praise
Praise5498%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1833%
Would recommend1425%
Honesty & trust1120%
Speed & response713%
Quality & results35%
Communication12%
Price & value12%
What customers talk about
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She brings a rare combination of legal knowledge and nursing experience to work that calls for both sound judgment and genuine compassion.”
“I can’t overstate how highly I recommend their services.”
“I’ve referred all of my elder law business to Julie Fiedler because I trust her completely.”
“I worked mainly with Kassie, who has been prompt, professional and empathetic in all correspondence, even through an ugly-cry phone call from me.”
“Julie and her team are top notch professionals and a pleasure to work with.”
“I really appreciated the great communication with the office while the process was ongoing.”
“Extremely knowledgeable, reasonable, and attentive.”
People customers mention
Julie5 reviews
Fiedler3 reviews
Kassie3 reviews
Trust3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I’ve referred all of my elder law business to Julie Fiedler because I trust her completely. She brings a rare combination of legal knowledge and nursing experience to work that calls for both sound judgment and genuine compassion. Julie is confident, thoughtful, and someone I feel good about recommending to families facing important decisions. In my opinion, she’s the best in the business
Lynne Cheney11 reviewsiTotal number of Google reviews Lynne has written across all businesses on Google Maps, not just this one.
I recently had my trust updated. It took quite awhile before they gave me the rough draft. Reading the rough drafts, I found several typos including my name throughout several documents. A few paragraphs were included that they didn’t ask me about. By the time I got the final paperwork, my husband had passed away. I was not told what paperwork needed to be filed with the court. I was told that by another attorney.
Berry Catterton1 reviewiTotal number of Google reviews Berry has written across all businesses on Google Maps, not just this one.
Excellent firm. We have a family member with medical needs that needed a special trust set up. Julie (lead attorney) was wonderful in working with our family. Extremely knowledgeable, reasonable, and attentive. I recommend highly.
Lisa K5 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
I contacted Horizon with a complicated issue with my mom’s estate that could potentially have created devastating losses. The appropriate course of action was determined and taken. When the entity complicating the matter still refused to comply, Julie was able to resolve the issue with a phone call and letter without the matter ending up in Small Estate Probate. I worked mainly with Kassie, who has been prompt, professional and empathetic in all correspondence, even through an ugly-cry phone call from me. Horizon Elder Law truly has their clients’ interests at heart, which has been a gift for someone at a complete loss at what to do next. I can’t overstate how highly I recommend their services.
Mary Black1 reviewiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Julie and her team are top notch professionals and a pleasure to work with. They care about clients and have been there for us when we have had additional questions.
Meredith7 reviewsiTotal number of Google reviews Meredith has written across all businesses on Google Maps, not just this one.
Julie was extremely helpful and knowledgeable throughout the process of
restating my Living Trust. There were some complex, unusual circumstances that arose, however, Julie was a lifesaver in addressing and resolving each one. Her entire staff, in particular, Kassie, was so responsive, patient and helpful each time I would contact their office, making sure that any questions I had were addressed.
Julie and her staff are the best, and I could not recommend this firm more highly.
Gloria Wilmer11 reviewsiTotal number of Google reviews Gloria has written across all businesses on Google Maps, not just this one.
I was recommended to Horizon Elder Law by a close friend who is extremely picky and outspoken about almost everything. Julie Fielder and her entire team of associates was responsive, knowledgeable and lived up to my expectations of honesty and integrity. I would recommend this firm to anyone who is looking for a reliable law firm.
Danielle SchumacherLocal Guide · 14 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Attorney Julie Fiedler came highly recommended, and I was very impressed with the clarity of her advice and efficiency of her entire staff. She has a unique perspective due to her background in healthcare, which is incredibly helpful for estate planning. We've worked with several other estate attorneys over the past 20 years, and now because of Julie and her team we finally have estate documents that make perfect sense and will be much easier to implement when the time comes.
Sheri ClearyLocal Guide · 13 reviewsiTotal number of Google reviews Sheri has written across all businesses on Google Maps, not just this one.
I highly recommend this legal firm as they have in depth knowledge of trusts and financial matters. They have helped me out greatly in both my dad’s trust and for our family. Thank you for serving our community with excellence.
