Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate Hot Cold Air Inc. five stars based on 1056 reviews, with the owner responding to 88% of feedback. Customers frequently praise technicians for punctuality, clear communication, and efficient repairs of air conditioning and heating systems. However, some low-star reviews cite instances of poor communication, missed appointments, and damage caused during air duct cleaning or installation services.
Data from Google, last updated November 13, 2026.
1,056 Google reviews we collected
Phrases our text analysis found in 988 written reviews
How often each topic comes up in the written reviews
We read 988 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Sergio was great came and figured out the problem right away and fixed it for us”
“Fast response times, same-day service, always on time, incredibly friendly, reasonable pricing, and so easy to work with!”
“…ep us waiting he’s a great guy with good communication and definitely did a great job.…”
“But they were sloppy on the labor, as they didn't cover the flooring.”
“All went well and will highly recommend hot cold air heating and cooling.”
“…s perfectly, and he didn’t keep us waiting he’s a great guy with good communication and definitely did a great job.…”
“As a Property Manager, having reliable vendors is SO important.”
“Sergio is honest, fair, patient, and exceptionally knowledgeable.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 1,056 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My parents used one hour air and got ripped off by them they said they would clean out the air ducks for 800 hundred dollars and they put a hole threw the air duct and now the filter has to be changed every day don't use this company at all
Roman came to fix my AC and now everything works perfectly, and he didn’t keep us waiting he’s a great guy with good communication and definitely did a great job.
Thank you so much for the wonderful review! 🌟😊 We're glad Roman was able to get your AC working perfectly without keeping you waiting. We appreciate you recognizing his communication and quality of work. Thank you for trusting Hot Cold Air! ❄️🔧
Sergio did a great job at my residence
Mamadee, we love hearing that Sergio did a great job at your home! 🏡😊 Providing dependable service and making sure our customers are well taken care of is always our priority. We'll be happy to share your feedback with him! Thank you for choosing Hot Cold Air and showing your support! 🔧💙🙌
Sergio did a great job helping me out with my AC system. He fixed My AC unit completely with precision and communication 🙏
April, thank you for sharing such a lovely review! 💐✨ We're thrilled that Sergio was able to get your A/C fully repaired while keeping you informed throughout the process. His attention to detail and clear communication are exactly what we want every customer to experience! 🔧❄️ We truly appreciate your trust in Hot Cold Air and will make sure Sergio hears your kind words! 💙🙌
Sergio was great came and figured out the problem right away and fixed it for us
Nusret, we're so happy Sergio was able to pinpoint the problem right away and get everything working again! 🎯🔧 Quick, reliable solutions are what we strive for, and it's great to know he delivered. Thank you for taking the time to share your experience and for choosing Hot Cold Air! 😄🙌💙
Sergio made a house call to repair my heater/ac unit per new west management. He was curious, knowledgeable and very helpful. All went well and will highly recommend hot cold air heating and cooling. Sergio personally!!! Above and beyond his call out.
Shannon, what a wonderful review! 🌟💛 We're delighted to hear Sergio went above and beyond during your service visit. His knowledge, professionalism, and willingness to help are qualities we're proud to have on our team. 🔧😊 Thank you for trusting Hot Cold Air and for recommending us so enthusiastically! We'll be sure Sergio sees your kind words! 🙌🏡
Sergio came out and found the problem in two minutes and it’s all taken care of. Excellent service.
Two minutes to find the problem — that's Sergio for you! ⚡🔧😄 Don, we're so glad he was able to get everything taken care of quickly and at a great price. We appreciate you recognizing his efficiency and excellent service. Thanks for choosing Hot Cold Air! 🙌💙
Sergio was great! very friendly and professional!
Henry, short and sweet, but it means a lot to us! 😄🌟 We're happy Sergio made such a great impression with his friendly attitude and professionalism. We'll be sure to pass along your kind words! Thanks for choosing Hot Cold Air! 🤝🔧💙
Sergio did a very good job and fast response. He fixed the problem right away and he know what he is doing.
Robert, thank you for the great feedback! 🚀🔧 We're thrilled Sergio was able to respond quickly, identify the issue, and get everything fixed right away. Having knowledgeable technicians who can deliver reliable solutions is something we take pride in. We appreciate your trust in Hot Cold Air! 😎🙌💙
Sergio is the absolute best!! He finished the job in 15 minutes so I wouldn't be late for my appointment. He knew exactly how to diagnose and fix the issue and if I have any other maintenence issues, I hope they always send Sergio!!
15 minutes and still made it to your appointment? Now that's what we call perfect timing! ⏱️🎯😄 Janay, we're so glad Sergio was able to diagnose and fix your heating issue without disrupting your day. He'll definitely get a kick out of knowing he's your go-to technician! Thank you for the amazing feedback and for making our day a little brighter! 🔥🙌💛
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts