Customers praise the Brookfield location for its clean facilities, friendly staff, and 24/7 accessibility. Reviewers highlight specific classes like Hot Cycle, Hot Yoga, and Hot Stretch, noting the infrared sauna environment helps with recovery and cardio. While most feedback is positive regarding the welcoming atmosphere and varied workout options, two low-star reviews criticize the membership cancellation policy, describing the sixty-day notice period as a hidden fee that makes leaving the service difficult.
Google rating: 4.9 out of 5 from 71 reviews (96% five-star).
Reviews on this page: 71 Google reviews (66 with written comments, 4 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: November 1, 2026.
Service: Pilates Studio serving Greenfield, Wisconsin.
Data from Google, last updated November 2, 2026.
Star ratings
71 Google reviews we collected
4.9of 5
5 stars6896%
4 stars23%
3 stars00%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 66 written reviews
99%praise
Praise6899%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3652%
Would recommend1420%
Quality & results69%
Speed & response57%
Price & value46%
Honesty & trust34%
Communication11%
What customers talk about
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone is so nice, I love to come do a Blast workout to end my day!”
“If you want to build up your stamina and endurance I recommend the 15 minute HIIT sessions.”
“While “hot workouts” are not quite my thing, I still had a wonderful experience with Ella who gave me a rundown of Hotworx and a short, sweet, and imp…”
“Luke is super friendly and responsive and the facility is extremely clean.”
“Very affordable with great incentives and motivation to exercise more often!”
“I’ve been a Hotworx member for a little over two years, and it’s honestly been one of the best fitness investments I’ve ever made.”
“He answered all my questions, made me feel comfortable, and explained everything clearly.”
People customers mention
Pilates7 reviews
Yoga5 reviews
Stretch4 reviews
Luke3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Everyone is so nice, I love to come do a Blast workout to end my day!
Response from the owner · 3 weeks ago
Hi Anna! Thank you for your review. We’re so happy to hear that you’re loving your member experience at HOTWORX Brookfield! Hot Blast is a fan-favorite 15-minute HIIT workout. We’re glad that you’re loving the workouts. Thank you for being an awesome member!
M
Maddisen Plymesser2 reviewsiTotal number of Google reviews Maddisen has written across all businesses on Google Maps, not just this one.
Love Hotworx at Brookfield. Staff are welcoming and knowledgeable. Hot Thunder is a great workout!
Response from the owner · a month ago
Hi Maddisen! Thank you for sharing your kind words for HOTWORX Brookfield and our staff. We appreciate your support!! Hot Thunder is my favorite for an efficient, strength building & cardio workout in one. We love helping our Brookfield members get More Workout & Results in Less Time!
E
Emily Morgan2 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Love Hotworx!! Did hot bands today and I felt the burn!!! Can’t wait to do it again!
Price assessment: Reasonable price
Maintenance: Pristine
Class level: Intermediate
Response from the owner · a month ago
Hi Emily, we’re so happy to hear that you’re loving HOTWORX Brookfield! Hot Bands is an awesome resistant band training workout. The infrared sauna burn is the best!! We’re so excited to have you back next time. Keep it up!
M
Marlia King4 reviewsiTotal number of Google reviews Marlia has written across all businesses on Google Maps, not just this one.
I have never worked out consistently before coming to Hotworx. I enjoy that you can choose the sessions you want up to 2 days in advance to reserve your spot through the app. If you want to build up your stamina and endurance I recommend the 15 minute HIIT sessions. My favorite is the cycle session. I never thought I would like cardio but here I am! You work up quite a sweat! My favorite part about this location specifically are the employees. They are very encouraging to all members and they provide a safe and comfortable environment for you and your fitness journey. Shout out to Cece for getting me started at Hotworx and always checking in with me on my way in or out of the door! I really appreciate the time that all the employees take to give small encouragements before or after a work out. Keep up all the great work!!
Price assessment: Reasonable price
Maintenance: Pristine
Class level: Beginner
Class time: Evening
Response from the owner · a month ago
Hi Marlia! Thank you so much for your amazing feedback! We’re so happy to hear HOTWORX Brookfield has helped you build a consistent routine, and discover a new love of cardio through our 15-minute HIIT workouts.
We especially appreciate your kind words about our team. Creating a welcoming and encouraging environment is something we really care about, so it means a lot to hear our words of encouragement are making a difference!
Keep Earning the Burn!
E
Emily Berman5 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Love the Brookfield location, Stretch is such a great mid week reset!
Response from the owner · 2 months ago
Hi Emily! Thank you for sharing and being a member at HOTWORX Brookfield! We are happy to hear you’re loving our location and workouts. Hot Stretch is my go-to for a good reset as well. 😊
K
Kristiina Kunelius3 reviewsiTotal number of Google reviews Kristiina has written across all businesses on Google Maps, not just this one.
I have been absolutely loving my hot cycle class, I recently got my hotworx membership back after not having it and can I say I love being back! The Brookfield location is amazing and the staff is so friendly!
Response from the owner · 2 months ago
Hi Kristiina, we are so happy to have you back as a HOTWORX Brookfield member! Thank you for your review. We are so glad that you’re enjoying your return, our staff, and of course, your Hot Cycle sessions!!
K
Kayla7 reviewsiTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
LOVE Hotworx Brookfield! A positive, fun environment with amazing staff. My favorite classes are Hot Pilates and Hot Cycle!
Response from the owner · 2 months ago
Thank you for your kind words, Kayla! We’re glad you’re loving our studio environment here at HOTWORX Brookfield. Hot Pilates and Hot Cycle are great workouts! Keep it up!
J
Javier HernandezLocal Guide · 18 reviewsiTotal number of Google reviews Javier has written across all businesses on Google Maps, not just this one.
The HOTWORX of Brookfield staff and studio creates an incredibly welcoming, and empowering environment. From the moment you walk through the door, the team's radiant energy and encouraging attitudes set the perfect tone for a powerful workout. My favorite exercise is Hot Stretch, It is such a powerful routine for deep flexibility, athletic recovery, and melting away tension in the infrared sauna.
Response from the owner · 2 months ago
Hi Javier, we greatly appreciate your review and support of HOTWORX Brookfield!! It’s always a pleasure having you in the studio, and we’re glad that you appreciate our welcoming staff and studio environment. Hot Stretch is one of our favorites too! It’s been great to see your progress and the hard work you put in every day. Thank you!
D
Daiany Najera Hernandez1 reviewiTotal number of Google reviews Daiany has written across all businesses on Google Maps, not just this one.
The HOTWORX of Brookfield staff greets members warmly, often on the first name basis, making the studio feel like a true community rather than just a gym. My favorite exercise is Hot Warrior.
Response from the owner · 2 months ago
Hi Daiany! Thank you for your support and taking the time to write this review for us at HOTWORX Brookfield. We love having you a part of our awesome community here!
E
Elijah Goodman1 reviewiTotal number of Google reviews Elijah has written across all businesses on Google Maps, not just this one.
I love the Brookfield hotworx. It’s so clean and friendly! My favorite workout is the hot cycle and I feel amazing when I’m done and drenched in sweat. It helps my cardio for basketball. I’m in the best shape I’ve ever been in and it only takes 15 minutes per class.
Response from the owner · 3 months ago
Hi Elijah, we greatly appreciate your review and the amazing energy and enthusiasm that you bring to our HOTWORX Brookfield studio!! We are so happy to hear you love Hot Cycle, feel the amazing infrared benefits, and how our workouts have gotten you into great shape! Keep working hard and we’ll see you back soon!!
