Great place if you like terrible service from staff , unexpected charges, hidden fees as well as judgement and hypocrisy
HOTWORX - Costa Mesa, CA - Costa Mesa Courtyards
HOTWORX - Costa Mesa, CA - Costa Mesa Courtyards at a glance
Google reviewers rate the Costa Mesa location 4.9 out of 5 based on 105 reviews, with the owner responding to 83% of them. Customers frequently praise the facility's cleanliness, 24/7 availability, and private workout rooms, noting that the heated environment allows for intense, efficient sessions involving Pilates, yoga, and cycling. Staff are often described as friendly and helpful in guiding members through classes. However, a small number of low-star reviews criticize the business for poor service, unexpected charges, and hidden fees.
- Google rating: 4.9 out of 5 from 105 reviews (98% five-star).
- Reviews on this page: 105 Google reviews (99 with written comments, 10 with photos).
- Owner responses: the business replied to 83% of reviews.
- Most recent review: September 5, 2026.
- Service: Yoga Studio serving Costa Mesa, California.
Data from Google, last updated November 2, 2026.
Star ratings
105 Google reviews we collected
- 5 stars10398%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 99 written reviews
- Praise8397%
- Complaints33%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude3743%
- Would recommend1922%
- Price & value1012%
- Speed & response910%
- Quality & results89%
- Communication22%
- Honesty & trust11%
What customers talk about
We read 99 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff are very helpful at the Newport/costa Mesa location.”
“Phenomenal gym, would highly recommend visiting and giving it a try!”
“I always leave feeling accomplished and the “after burn effect” is so worth it.”
“it was a great experience I really recommend coming here if you want an experienced class and quick results.”
“Great experience, Rafaella was very helpful definitely coming back!”
“Erica been accommodating answered all my questions & walked me through the process.”
“Genuinely love this gym and worth every penny!”
People customers mention
- Erica 10 reviews
- Pilates 6 reviews
- Newport 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 105 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
definitely recommend
Thanks, Amanda! Keep up the good work !
it was a great experience I really recommend coming here if you want an experienced class and quick results.
- Price assessment: Great price
- Services: Service not listed
Thanks, Adrian! Keep up the good work!
Great price and workout! The staff are very helpful at the Newport/costa Mesa location. Parking was easy as well. I like how I can go every day and change up my workouts.
Thanks, Vanessa! Keep up the good work!
Great experience, Rafaella was very helpful definitely coming back!
Awesome, Ethan...We can't wait to see you again!
Raf was amazing she helped guide us through everything we needed to know and was super helpful.The workout was super intense but I feel so rejuvenated after. Thank you again! I’ll definitely be coming back in the future.
- Price assessment: Great price
- Services: Private lessons
Amazing, Dom. Thanks for coming & keep earnin' the burn!
The staff at this location are always so sweet whenever I come in. Hannah is such welcoming and friendly presence here! The saunas are always clean and I always get the best sweat.
- Price assessment: Great price
Thank you, Madison! Keep up the good work!
I’ve been coming here the past couple of months and have had an amazing experience ! The staff is friendly and I have had Rafaella recommend new classes that I’ve come to love. I’ve noticed a lot of progress in my body’s strength and endurance during the workouts since coming consistently here. I feel energized after my workouts. Environment is clean always
Thank you, Christian! Keep up the good work!
i just started at hotworx and i am loving it! the employees are so kind and helpful, and the guided workouts/ 24/7 availability is exactly what i was looking for!
- Price assessment: Great price
- Services: Group lessons
Amazing, Elisha. Keep earnin' the burn!
absolutely love hotworx!!! i’ve been a member for a few months now. i absolutely love that they’re open 24 hours (i always go late at night or early in the morning). it is perfect if you’re an introvert and like having you’re own secluded space. 100/10 recommend!!
Amazing, Tristin! We're so happy HOTWORX has been the perfect fit for your fitness journey : ) Keep up the good work !
HOTWORX - Costa Mesa, CA - Costa Mesa Courtyards on Google Maps →
Business details
- Address: 1835 Newport Blvd Ste D-150, Costa Mesa, CA 92627
- Phone: (949) 674-5400
- Website: hotworx.net
- Service area: Costa Mesa, CA