Customers report positive experiences with services including facials, waxing, massages, eyelash extensions, brows, spray tans, and body sculpting. Recurring themes highlight staff punctuality, thorough communication, and personalized consultations that lead to satisfactory results. The facility is described as clean and relaxing, with clients noting fair pricing and consistent quality of care across various treatments.
Google rating: 5.0 out of 5 from 68 reviews (100% five-star).
Reviews on this page: 68 Google reviews (64 with written comments, 2 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 28, 2026.
Service: Beauty Salon serving Vacaville, California.
Data from Google, last updated November 2, 2026.
Star ratings
68 Google reviews we collected
5.0of 5
5 stars68100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 64 written reviews
100%praise
Praise60100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1728%
Would recommend1728%
Staff & attitude1627%
Speed & response47%
Communication47%
Price & value12%
Honesty & trust12%
What customers talk about
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is so sweet and makes you feel comfortable, explaining everything thoroughly.”
“I highly recommend her for full body waxing and facials.”
“I have been going to Kelli for facials and other serviced for some time, Kelli is wonderful at her profession snd is very knowledgeable!”
“…e, she works magic I was down not only inches but weighted myself the next day and was 7lbs difference I have lost a 130lbs after weightloss surgery a…”
“She explained everything she was doing and what I should expect.”
“I am happy with both the results and the pricing.”
“My first red light and oxygen therapy treatment was handled with expertise and genuine care, leaving me confident that I was finally in the right hands.”
People customers mention
Kelli8 reviews
Michelle5 reviews
Erika4 reviews
Shay3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
To insure I got the right look, Michelle asked questions prior to starting. She took her time and my lashes turned out great.
Response from the owner · 4 hours ago
Jennie, thank you so much for sharing this! We love that Michelle took the time to ask the right questions and really dial in your look — that care and attention to detail makes all the difference. We're thrilled your lashes turned out great and we can't wait to see you again at Hourglass!
R
Raymond Wieser2 reviewsiTotal number of Google reviews Raymond has written across all businesses on Google Maps, not just this one.
The wax services were amazing. My skin is silky smooth.
Response from the owner · a month ago
Raymond, thank you so much for the kind words! We are thrilled to hear that Natalie delivered such a professional experience for both your waxing and facial treatments. She truly is a gem, and we will make sure she sees this. We look forward to welcoming you back to Hourglass Beauty Bar!
M
mary Rubio7 reviewsiTotal number of Google reviews mary has written across all businesses on Google Maps, not just this one.
My skin feels so fresh and renewed. Natalie did an awesome job!
Response from the owner · 4 hours ago
Mary, thank you so much for the kind words! We're thrilled to hear your skin is feeling fresh and renewed — Natalie will be so happy to know she made such a great impression. We can't wait to see you again at Hourglass!
J
Jasmine Meno5 reviewsiTotal number of Google reviews Jasmine has written across all businesses on Google Maps, not just this one.
Shayanne is amazing at what she does, I’ve been getting massages from her for over a year and I always leave feeling refreshed and tense free. I couldn’t recommend her enough!
Response from the owner · a month ago
Jasmine, thank you so much for this wonderful review! We are so lucky to have Shay on our team, and it means the world to know you've been leaving feeling refreshed and tension-free for over a year now. We look forward to many more visits ahead!
J
Julia Keiser6 reviewsiTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
My teen has been going to see Kelli for some aggressive acne problems for nearly a year and she has helped her so much! Her treatments helped so much more than any of the medications my daughter’s physician has prescribed. In addition, Kelli is so warm and welcoming!
Response from the owner · a month ago
Julia, thank you so much for sharing your daughter's journey with us! We are thrilled that Kelli has been able to make such a meaningful difference in her skin and her confidence over this past year. Kelli truly has a gift for what she does, and her warmth and care for every client shows. We look forward to continuing to support your daughter!
C
Catherine Wieser2 reviewsiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Natalie has been my esthetician and waxer for over 3 years. She is amazing. I highly recommend her for full body waxing and facials.
Response from the owner · a month ago
Catherine, thank you so much for this wonderful review! We are so lucky to have Natalie on our team, and it means the world to know she has been your go-to for waxing and facials for over three years. We will be sure to pass along your kind words to her — we look forward to seeing you at Hourglass Beauty Bar again soon!
K
KN6ETB Kellen Graves6 reviewsiTotal number of Google reviews KN6ETB has written across all businesses on Google Maps, not just this one.
First facials for myself and daughter, it was fabulous! Great products and very relaxing. We will definitely be back :)
Response from the owner · a month ago
Kellen, thank you so much for choosing Hourglass Beauty Bar for your and your daughter's first facials — what a wonderful way to experience them together! We're thrilled you both found it relaxing and loved the products. We can't wait to welcome you back!
W
Wayne AdamsLocal Guide · 25 reviewsiTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
I saw katie for a berries and bubbly facial. She did an amazing job! She explained everything she was doing and what I should expect. I appreciate that. I felt like royalty by the time I walked out of there. Thank you for the wonderful service Katie!
Response from the owner · a month ago
Sara, thank you so much for this wonderful review! We can't wait to welcome you back to Hourglass Beauty Bar!
L
Lisa Rodrigues6 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
First time here, the place is super cute and clean. I had a massage with Shay of Massage by Markham. It was perfect she got all my knots in my back and neck out. It was super relaxing and quiet, just what I needed after a couple stressful weekend at work. Will definitely be making this a monthly habit
Response from the owner · a year ago
Thank you so much for visiting us, Lisa! We’re thrilled you enjoyed your experience.
