Hourglass Lab - All Women’s Private Gym at a glance
Google reviewers rate this Covina facility 4.7 out of 5 based on 53 reviews, with the owner responding to 74 percent of comments. Customers frequently praise the clean, private environment, 24-hour access, and supportive all-women community that accommodates beginners and experienced lifters alike. Service highlights include personalized training, meal plans, and attentive communication regarding client progress. However, some low-star reviews criticize the high monthly pricing and describe specific staff interactions as unprofessional, contrasting with the generally welcoming atmosphere described by others.
Google rating: 4.7 out of 5 from 53 reviews (91% five-star).
Reviews on this page: 53 Google reviews (47 with written comments, 8 with photos).
Owner responses: the business replied to 74% of reviews.
The staff is incredibly unprofessional, this did not seem like the welcoming atmosphere they claim to promote.
Response from the owner · 8 months ago
We take professionalism very seriously at Hourglass Lab and work hard to create a supportive environment for our members. At this time, we’re unable to identify anyone with this name in our records.
If this review is from an actual visit, we would appreciate the chance to understand what happened and address it directly
Drea2 reviewsiTotal number of Google reviews Drea has written across all businesses on Google Maps, not just this one.
I absolutely love this gym! The all-women environment makes it feel so comfortable, welcoming, and empowering. Everyone is so supportive, and there’s no judgment — just women motivating each other to be their best. The space is always clean and the equipment is great. It’s honestly the best place to work out and focus on yourself. Highly recommend to any woman looking for a positive and encouraging gym!
lizette rodriguez2 reviewsiTotal number of Google reviews lizette has written across all businesses on Google Maps, not just this one.
I decided to try out Hourglass Lab due to being a beginner at weight training and since I’m pretty shy this atmosphere is great for me. It’s open 24hrs so it accommodates on my schedule. I’m looking forward for the next upcoming year I will be coming here!
Sarah Baiedi3 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
I’m so glad I discovered this place! I booked a free consultation with Crystal and she kicked my butt and since then I’ve really made progress here! Not to mention the place is so aesthetic and cute and always super clean. All the equipment is really nice and new too. Having a girls only, 24/7 access gym is the best—thank you Crystal!!!
Jessica Vega1 reviewiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
I really enjoyed my experience at Hourglass Lab! It was so much fun, and I loved that it’s an all-girls gym it felt comfortable and empowering. The meal plans they provided were amazing and easy to follow. The space is super clean, private, and welcoming. I left feeling motivated and excited to keep going back!
Alexis Juarez7 reviewsiTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
I absolutely love it here! The atmosphere at Hourglass Lab is so welcoming and positive. Everyone is friendly and polite, which makes working out such a great experience. On my very first day, another girl told me “have a great workout,” and it honestly set the tone for how respectful and encouraging the environment is. People are considerate about the equipment too—if they need something, they’ll always ask kindly instead of just hovering. It feels like a true community where everyone supports each other, and that’s hard to find in a gym.
harana6 reviewsiTotal number of Google reviews harana has written across all businesses on Google Maps, not just this one.
I really wanted to like this gym. The premise of it was promising — women’s only, small circle, but my experience of stepping foot in there for one day and following issues from that single trial appointment has scared me away from small gyms like this in the future. First, the pricing is $520 a month which was daunting, but I thought okay maybe it’s worth it. But as you can see from the attached images, the first week I was there the door locked everyone out of the gym while the owner was out of town. The owner also keeps you in a 3 month contract and I was in between jobs, but she said that she’d push it back a month to accommodate. She didn’t. I was charged despite this promise, for a gym I stepped into for one day, and continue to be charged. I won’t be returning after this extremely negative experience and it’s a good thing because again this week the gym’s dealing with equipment issues. This wouldn’t be as insulting if they didn’t charge half a thousand dollars. Keep in mind the exorbitant monthly payments, the equipment issues, locking out members, and lack of accommodation despite agreement over text that’s documented.
Response from the owner · Edited 11 months ago
Hi Karla, For clarity: When you reached out your plan had already started and charge had already gone through because you authorized payment at self check-out. Then, I invited you to come in for your session scheduled for later that day, so we could discuss a resolution and offered to credit the session afterwards. Since I didn’t hear back from you, I paused your plan, so no further charges would occur.
The discount offer was valid up to 3 cycles -not a contract.
Equipment and door issues mentioned were rare, resolved under 24 hrs. I’m always happy to work towards fair solutions and invite you to contact me directly to discuss further.
Crystal- Manager
julie Gracia1 reviewiTotal number of Google reviews julie has written across all businesses on Google Maps, not just this one.
Absolutely love this gym ! 100% recommend if you looking for a private place to workout. they have all the equipment you need plus more. goes above and beyond making sure everyone feels comfortable and safe workout in this location. I definitely recommend this place to anyone looking for a gym.
Hailey Covarrubias3 reviewsiTotal number of Google reviews Hailey has written across all businesses on Google Maps, not just this one.
Hourglass lab is the perfect place if you are looking for a private gym. The owner is so welcoming and helpful. I highly recommend checking out this gym. It is very clean and has everything you may need. It is also inclusive and the perfect place to meet other gym girlies you can workout with.
Valerie Silva1 reviewiTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
I LOVE THIS GYM!! The privacy of it, the freedom of space, it's a vibe!
I’ve been going to Hourglass for almost a year now and I honestly wouldn’t go anywhere else. It has everything I need to get a great workout in and Crystal (owner) is constantly adding more equipment/accessories. You can play your own music on the speakers, and amplify it on non business hours. One of my favorite amenities is the InBody scanner, which I use biweekly to track my weight, muscle mass and bf%.
Overall, a must try gym with an amazing and incredibly helpful owner and a group of girls that might just end up being your besties 💕
Update!! 5/21/2025
A little update. This gym has moved just down the street from its original location to a bigger and better spot! I STILL go to this gym daily and have had no issues at all. It is still such a vibe and you can't beat the freedom and privacy that come with it.
Check them out if you ever get a chance. You won't be disappointed!
Response from the owner · 2 years ago
Thank you so much for your wonderful feedback! We're thrilled to hear that you love Hourglass Gym. We take pride in providing a private and spacious environment with a great vibe. It's fantastic to know you've found everything you need for an excellent workout, and we appreciate your recognition of Crystal's dedication to continuously enhance our facilities. We're delighted to have you as part of our gym community, and we look forward to supporting your fitness journey. If there's anything more you'd like to share or suggest, feel free to let us know!
