Customers praise Hughes Exterminators for punctuality, thoroughness, and consistent communication, noting that technicians handle services like termite protection, rodent control, and insect spraying with professionalism. The company maintains a high rating of 4.9 out of 5 based on 209 reviews, with the owner responding to 83 percent of feedback. While many reviewers highlight reliable scheduling and attentive customer service, a few low-star comments criticize instances of missed appointments, billing for unperformed work, and vehicle maintenance issues.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
I would always recommend Hughes for the best pest control. Sammy is very professional and always does a thorough job. The service includes cleaning the spiders in my pool cage and I really appreciate that. The office staff is always friendly & helpful. Overall great company!
Thank you so much for your positive review. We're so pleased you're happy with our service and thank you for your business!
I highly recommend Ryan G as your service technician. He is exceptional in his attention to detail. The best technician we have had.
They go above and beyond, especially with communication.
on time, quick, reasonable
Hi John, thank you so much for the 5-star review! We truly appreciate your business.
Good job! Thank you all
Very reliable and consistently good quality work.
Hi Jim King, Thank you for your kind review. We appreciate your business.
We were very pleased with the service our Technician provided. He was thorough and polite and took care of all the things that other Technicians previously ignored.
That is great to hear, thank you so much for your business!
I've been a property owner of single family homes for 53 years. Forty Five years in MA, and now eight years in Naples, Fl. I was fortunate to have the pest control services of a family owned business for many years up in Massachusetts. Not so lucky down here in Naples!!! Recently a friend and neighbor recommended "Hughes Exterminators" located here in Naples. There professional technician, "Ryan", thoroughly inspected my property and home interior last week, and sprayed all areas on the exterior along with our enclosed courtyard which houses the swimming pool. A delight meeting Ryan, along with his wife, who runs the office and business end with a very professional approach towards customer service. The morning after Ryan's first visit, the courtyard and enclosed pool area had more expired spiders, and various other bugs then one could imagine. Proof positive that Ryan knows his disciplinant and profession. Extremally satisfied customer and highly recommend Hughes Exterminators. You'll also be pleasantly surprised by the very fair cost of their service. Ronald A Morin Reflection Lakes East Naples
Hi Ron, thank you so much for taking the time to post a positive review about our team member! We always enjoy hearing positive feedback about our team, and will be sure to pass along your review to . Thank you for your business and have a great day!
Been using for years. Excellent communication and even better service.
We are so grateful for your kind words. Thank you for sharing your review with us and the community!
Courteous and thorough
Hi John “JC” Claster, Thank you for your kind review. We appreciate your business.