Lawn care service · Killeen, TX · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%77+20.1Value 15%97+14.8Craft & service penalty98−0.2Experts Score= 87Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 39 lawn mower repair servicesiPosition by Experts Score among all companies we track in this category. · better than 66%
4.9★★★★★48 Google reviews · 23 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Hughes Lawn Care 4.9 out of 5 based on 48 reviews, with the owner responding to all feedback. Customers frequently cite punctuality, clear communication regarding weather delays, and reasonable pricing as key positives. Services include mowing, weeding, edging, and sod installation, with many noting the company's flexibility and willingness to redo work upon request. One recurring criticism involves uneven cutting results that failed to meet expectations, though the company addressed these concerns apologetically.
Google rating: 4.9 out of 5 from 48 reviews (98% five-star).
Reviews on this page: 48 Google reviews (37 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: May 27, 2026.
Service: Lawn Mower Repair Service serving Killeen, Texas.
Data from Google, last updated October 29, 2026.
Score profile vs other lawn mower repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Hughes Lawn CareLawn Mower Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hughes Lawn Care: 90/100 on this factor. Category median: 80.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hughes Lawn Care: 77/100 on this factor. Category median: 73.B
77
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hughes Lawn Care: 98/100 on this factor. Category median: 97.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hughes Lawn Care: 97/100 on this factor. Category median: 100.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hughes Lawn Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 65.–
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Bar = this company · dark tick = category median.
Star ratings
48 Google reviews we collected
4.9of 5
5 stars4798%
4 stars00%
3 stars00%
2 stars12%
1 star00%
Praise vs complaints
Phrases our text analysis found in 37 written reviews
99%praise
Praise9099%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response1921%
Quality & results1618%
Would recommend1516%
Staff & attitude1314%
Price & value1314%
Honesty & trust910%
Communication67%
What customers talk about
We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Communication has been clear and timely, with regular updates on weather delays, appointment reminders, and prompt responses to any questions.”
“Hughes Lawn Care is top notch EXCELLENT service provider for all your lawn and landscaping needs.”
“I highly recommend Hughes Lawn Care to anyone seeking professional and reliable lawn care.”
“They always arrive on time, are professional and courteous, and communicate any changes due to weather.”
“Highly recommend if you're looking for reliable and high-quality lawn care and reasonable prices.”
“They will prove their integrity and excellent service.”
“They are quick to quote, schedule, communicate needs and immediately get you on a schedule which is so appreciated.”
People customers mention
Hunter7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Hughes Lawn Care for 3 kinds of job. Pick one to see what they paid and said.
JJulie10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Hughes Lawn Care is top notch EXCELLENT service provider for all your lawn and landscaping needs. I used this company for over two years on a semi weekly basis and they were fantastic. They attended to everything I needed to maintain my lawn, they pulled weeds, , they did all the edging and they were very willing to…
HHeather4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We have had the pleasure of working with Hughes Lawn Care since June, and their team has been exceptional. Communication has been clear and timely, with regular updates on weather delays, appointment reminders, and prompt responses to any questions. Our lawn has consistently looked excellent following their…
RReshodrick5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★
As a new Temple resident, I reached out looking for a potential forever lawn service. The estimate process was very smooth and Hunter was very friendly throughout the process. I was very disappointment with the lawn service. I had multiple uneven areas and my yard did not give that “fresh cut” look. I reached out to…
VVS9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They always arrive on time, are professional and courteous, and communicate any changes due to weather. offering helpful tips to keep things looking good between visits. Highly recommend if you're looking for reliable and high-quality lawn care and reasonable prices.
EEdgar4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Top notch work and top notch people. Just want to thank Hunter and his team for coming through with excellent service and quick work! New sod install in no time. My yard had been taken over by weeds due to the recent rain but he came in and took care of it with no issue.
I had bad experiences with other lawn…
KKijuan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Estimate was quick and concise, service was phenomenal, and lawn looks great definitely will be a repeat customer in the near future!
Hughes Lawn Care is top notch EXCELLENT service provider for all your lawn and landscaping needs. I used this company for over two years on a semi weekly basis and they were fantastic. They attended to everything I needed to maintain my lawn, they pulled weeds, , they did all the edging and they were very willing to come back and do things over if I had any concerns at all. I highly recommend this local company. They will prove their integrity and excellent service. The only reason I am not continuing services because I have to move out of state.
Response from the owner · 5 months ago
Thank you Julie! I glad we could give you a great service!
H
Heather Ueckert4 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
We have had the pleasure of working with Hughes Lawn Care since June, and their team has been exceptional. Communication has been clear and timely, with regular updates on weather delays, appointment reminders, and prompt responses to any questions. Our lawn has consistently looked excellent following their services. I highly recommend Hughes Lawn Care to anyone seeking professional and reliable lawn care.
Response from the owner · 11 months ago
Thank your Heather! It was a pleasure working with you!
R
Reshodrick Jones5 reviewsiTotal number of Google reviews Reshodrick has written across all businesses on Google Maps, not just this one.
As a new Temple resident, I reached out looking for a potential forever lawn service. The estimate process was very smooth and Hunter was very friendly throughout the process. I was very disappointment with the lawn service. I had multiple uneven areas and my yard did not give that “fresh cut” look. I reached out to the company with my concerns and provided images. The company was very apologetic and sent someone out to redo the lawn. I was very pleased with the 2nd job however, first impression is everything!
Response from the owner · 11 months ago
I’m sorry this happened to you. The first mow was not up to my expectations. I’m glad we made it right and I’m sorry it happened to begin with.
V
VS9 reviewsiTotal number of Google reviews VS has written across all businesses on Google Maps, not just this one.
They always arrive on time, are professional and courteous, and communicate any changes due to weather. offering helpful tips to keep things looking good between visits. Highly recommend if you're looking for reliable and high-quality lawn care and reasonable prices.
Response from the owner · a year ago
Thanks for the positive review! Call us anytime!
E
Edgar Chong4 reviewsiTotal number of Google reviews Edgar has written across all businesses on Google Maps, not just this one.
Top notch work and top notch people. Just want to thank Hunter and his team for coming through with excellent service and quick work! New sod install in no time. My yard had been taken over by weeds due to the recent rain but he came in and took care of it with no issue.
I had bad experiences with other lawn servicers in the area, but Hunter excels where they fail. He gives great customer service. Thank you!
Response from the owner · a year ago
It was our pleasure! Thank you for the opportunity to deliver quality work!
D
Dorothy Delgado3 reviewsiTotal number of Google reviews Dorothy has written across all businesses on Google Maps, not just this one.
Hughes Lawn Care helped keep our lawn looking fabulous as we were trying to sell from afar. Customer service was impeccable. They worked with us so honestly, letting us know when we could get away with a week. We were most appreciative as we were trying to balance both places. Their integrity was invaluable. Highly recommend!
Response from the owner · Edited 11 months ago
Thank you for sharing such positive feedback about your experience with Hughes Lawn Care. We're delighted to hear that our team's honesty, integrity, and attentive customer service contributed to keeping your lawn beautiful while you managed the challenges of selling your home from a distance. It’s wonderful to know that our flexible approach was helpful during this busy time. We truly appreciate your recommendation and your kind words about our commitment to our clients.
D
Deb ElliottLocal Guide · 17 reviewsiTotal number of Google reviews Deb has written across all businesses on Google Maps, not just this one.
Very good service and reliability....and they are very flexible. If you don't need service or just delayed service it's aways good service. Great group of guys - oh - and they're fast!!
