Susan Nix8 reviews
Very professional but very nice. Listen well!
Response from the owner · 5 hours ago
Hi, Susan. We are thrilled to learn that you had a positive experience with us!
Review from Google · view on Google
Huntsville Hospital Urgent Care - Decatur
Huntsville Hospital Urgent Care - Decatur at a glance
Google reviewers rate the center 4.7 out of 5 based on 1981 reviews, with the owner responding to 21% of them. Patients frequently praise the friendly, professional staff and efficient same-day access for minor ailments, noting quick service and clear communication. However, recurring criticisms involve significant wait times beyond scheduled appointments, limited diagnostic equipment such as X-rays, and occasional issues with insurance acceptance or wound care procedures.
- Google rating: 4.7 out of 5 from 1,981 reviews (85% five-star).
- Reviews on this page: 1,981 Google reviews (1,151 with written comments, 20 with photos).
- Owner responses: the business replied to 21% of reviews.
- Most recent review: October 24, 2026.
- Service: Home Health Care Provider serving Decatur, Alabama.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★1,981 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Elizabeth ClarkLocal Guide · 23 reviews
The nurse practitioner was so nice, professional and informative. Thank you so much!!! The doctor had great bedside manner, was very nice. and my time in and out was easy, which I had been dreading. I got great help and medication. thank you
Response from the owner · 3 days ago
Hi, Elizabeth. Thank you so much for leaving us a stellar review!
Review from Google · view on Google
Jim Gilliam6 reviews
They were caring,nice and covered every need I had!
Response from the owner · Edited 4 days ago
Hi, Jim. Your feedback is highly appreciated. Thank you for the review!
Review from Google · view on Google
Janice MillerLocal Guide · 35 reviews
Always friendly and easy to get in
Response from the owner · a week ago
Hi, Janice. We appreciate the kind words and are glad we could provide you with a positive experience!
Review from Google · view on Google
Terry Bravo4 reviews
From reception to Dr . They showed kindness and compassion . It was my first visit to this urgent care and moving forward I will continue to use it . I felt cared for - and that’s not always a guaranteed outcome . 10 of of 10 💯
Response from the owner · a week ago
Hi, Terry. Thanks for taking the time to share your positive experience. We truly appreciate it!
Review from Google · view on Google
Cari Pounders4 reviews
I went in on Christmas Eve…God bless the people who work on holidays! They were kind and patient (no pun intended). I was seen in a very timely manner. I’ve never experienced anything less at this urgent care!
Response from the owner · a week ago
Hi, Cari. We are thrilled to learn that you had a positive experience with us!
Review from Google · view on Google
Donna DickensLocal Guide · 14 reviews
I had to take my 10 year old grandson there for a real bad stomach virus. From the time we walked in the door until the tile we left we were very impressed with the staff - from the receptionist to the triage nurse to the nurse practitioner! All were very professional and made us feel like we had come to a top create facility- our first time here! We will definitely refer others to this facility and return when we have a need!
Response from the owner · a week ago
Hi, Donna. Thank you so much for leaving us a stellar review!
Review from Google · view on Google
David Mayer3 reviews
Butterfly stitches applied, then covered with fabric and wrapped up. The issue was that there was no antibacterial barrier applied to the wound. The fabric stuck to the wound for about a week before I was able to remove it.
Review from Google · view on Google
Curtis Moss3 reviews
The entire staff st HH Hospital Urgent Care in Decatur is great! From Gala the receptionist, Brandy the medical assistant and Monica FNP. Monica was very knowledgeable and I would highly recommend HH Urgent Care in Decatur to anyone
Response from the owner · 2 weeks ago
Hi, Curtis. Your feedback is highly appreciated. Thank you for the review!
Review from Google · view on Google
Sharon Symonds10 reviews
The facility was clean with excellent and friendly service.
Response from the owner · 3 weeks ago
Hi, Sharon. Thanks for taking the time to share your positive experience. We truly appreciate it!
Review from Google · view on Google
Business details
- Address: 1115 Beltline Rd SE SUITE 400, Decatur, AL 35601
- Phone: (256) 898-3004
- Website: urgentteam.com
- Service area: Decatur, AL