Customers frequently praise the company for punctual arrivals, clear communication, and thorough diagnostics across heating, plumbing, and HVAC services. Reviewers note that technicians often explain issues in detail and provide reasonable pricing for repairs. However, a minority of low-star reviews describe situations where initial diagnoses led to aggressive upselling of full system replacements rather than repairs, with one instance citing excessive charges for a simple disposal replacement.
Google rating: 5.0 out of 5 from 671 reviews (99% five-star).
Reviews on this page: 671 Google reviews (543 with written comments, 29 with photos).
Owner responses: the business replied to 82% of reviews.
Most recent review: October 25, 2026.
Service: Water Purification Service serving River Falls, Wisconsin.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
671 reviews on Google
5★665
4★3
3★0
2★1
1★2
Reviews from Google, shown as published (original wording, unedited).
MB
Michael Buckle3 reviews
★★★★★
Replace gabage disposal
Price assessment: Reasonable price
Price: $400–600
Services: Garbage disposal installation, Garbage disposal repair, Service not listed
Response from the owner · 7 months ago
Hi Michael! Thank you so much for your fantastic 5-star review of Hurlburt Heating, AC, Plumbing & Electrical! We're thrilled to hear that you had a great experience with us. Your satisfaction means everything, and we’re here for any future plumbing or heating needs you might have. We truly appreciate your support!
We had an excellent experience from start to finish! The consultation and scheduling process was easy and smooth, and the technician arrived on time, was professional, and did an outstanding job installing all of our new bathroom fixtures as part of our bathroom remodel. The quality of the work was excellent, and everything went smoothly. We would absolutely recommend this company to anyone looking for reliable, professional plumbing services!
Alex B was great! As a DIYer, I attempted many times to get my standpipe unclogged before calling Hurlburt. Alex successfully removed the clog (a literal tree root!) and was both professional and informative through the entire process. Highly recommend!
Trent figured out our heating problem in no time. I was extremely impressed with his knowledge and skills. I'm sure we will call Hurlburt again for any issues that come up. Great company to work with. Very happy with the whole experience!
Services: HVAC system repair
Response from the owner · 2 days ago
Rick, we're thrilled to hear Trent was able to identify your heating problem so quickly! It's wonderful to know his knowledge and skills made such a great impression and that you were happy with the entire experience. Thank you for your kind words and for trusting Hurlburt Heating, Cooling, Plumbing & Electrical. We look forward to helping you again whenever you need us, including with your cooling, plumbing, and electrical needs!
Beca was excellent! She solved the issue with her can-do attitude and taught me more about my new furnace and thermostat as well! Thanks again, Beca! You rock!
Price assessment: Great price
Price: $1–200
Services: Service not listed
Response from the owner · Edited 2 days ago
Joe, thank you for the fantastic review! We're thrilled to hear Beca resolved your issue with such a positive, can-do attitude and took the time to help you better understand your new furnace and thermostat. We love knowing she made your experience both helpful and educational! We'll be sure to share your kind words with Beca. Thank you for choosing Hurlburt Heating, Cooling, Plumbing & Electrical! We're always here for your cooling, plumbing, and electrical needs too!
Friendly, thorough, informative and professional. Answered all my questions.
Services: HVAC system maintenance
Response from the owner · 2 days ago
Lori, thank you for the wonderful review! We're so glad our technician provided friendly, thorough, and professional service while taking the time to answer all your questions. Clear communication and helping our customers feel informed are important to us, so your feedback means a lot! We appreciate you choosing Hurlburt Heating, Cooling, Plumbing & Electrical and are always here for your heating, cooling, plumbing, and electrical needs!
Trent, the technician has showed at my house was very knowledgeable.
Response from the owner · 2 days ago
Shane, thank you for taking the time to leave us a review! We're glad to hear Trent impressed you with his knowledge and expertise during his visit. We appreciate you choosing Hurlburt Heating, Cooling, Plumbing & Electrical and will be sure to share your kind words with Trent. We're always here for your heating, cooling, plumbing, and electrical needs!
Beca was very helpful and knowledgeable and communicated everything perfectly!
Response from the owner · 2 days ago
Nick, clear communication can make all the difference, and we're glad Beca delivered just that! Her knowledge, helpful attitude, and ability to keep customers informed are qualities we truly value. We'll make sure she hears about your kind words! Thank you for choosing Hurlburt Heating, Cooling, Plumbing & Electrical. Whether it's heating, cooling, plumbing, or electrical service, we're happy to be a team you can count on!
