iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%91+23.7Value 15%98+14.9Craft & service penalty97−0.3Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 30 home remodeling contractorsiPosition by Experts Score among all companies we track in this category. · better than 41%
4.9★★★★★32 Google reviews · 18 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Hurleys Home Remodeling 4.9 out of 5 based on 32 reviews. Customers frequently cite punctuality, clear communication, and fair pricing for services like kitchen and bathroom remodeling, additions, and foundation repairs. Recurring themes include professional workmanship, daily site cleanup, and helpful advice on design choices. One common criticism involves an aggressive communication style, with a low-star review describing a contractor yelling at a customer during a discussion.
Google rating: 4.9 out of 5 from 32 reviews (97% five-star).
Reviews on this page: 32 Google reviews (30 with written comments, 9 with photos).
Owner responses: the business replied to 3% of reviews.
Most recent review: October 22, 2026.
Service: Home Remodeling Contractor serving Jerome, Idaho.
Data from Google, last updated October 28, 2026.
Score profile vs other home remodeling contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Hurleys Home RemodelingHome Remodeling Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hurleys Home Remodeling: 91/100 on this factor. Category median: 97.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hurleys Home Remodeling: 91/100 on this factor. Category median: 96.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hurleys Home Remodeling: 97/100 on this factor. Category median: 97.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hurleys Home Remodeling: 98/100 on this factor. Category median: 100.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hurleys Home Remodeling: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
Bar = this company · dark tick = category median.
Star ratings
32 Google reviews we collected
4.9of 5
5 stars3197%
4 stars00%
3 stars00%
2 stars00%
1 star13%
Praise vs complaints
Phrases our text analysis found in 30 written reviews
100%praise
Praise64100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1727%
Would recommend1422%
Speed & response1219%
Staff & attitude1016%
Communication58%
Price & value35%
Honesty & trust35%
What customers talk about
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their attention to detail and the quality of their finished work is always above and beyond expectations.”
“Steve is the best he installed my bathroom sink that fell of the wall and did a professional job I recommend his work to anyone 10 stars brad”
“They are efficient yet the attention to detail is unmatched.”
“He was very patient with us as we made decisions along the way.”
“Steve walked me through how things could be placed vertically, either stacked or alternating, and what that meant for where the grout lines would be.”
“Very clean ,prompt,reasonable priced”
“what are you going to receive " Honesty, Integrity, Reliability, Trustworthy, so many things it's beyond but more importantly you are going to receiv…”
People customers mention
Steve7 reviews
Noah5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Hurleys Home Remodeling for 4 kinds of job. Pick one to see what they paid and said.
AAlan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Steven and Noah have done several construction jobs for us in the past couple of years (adding a one-bedroom apartment, including a custom tiled shower; redoing the entire master bath of the main house, including a custom bath and separate tiled shower, erecting a pergola on the patio and reinforcing the foundation…
Great price
AAshley7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Hurley Home remodeling did an amazing job on our remodel! They completely exceeded our expectations! They were on the ball, showed up every time they said they were going to, actually worked hard and put in long days to complete our project in a speedy manner! Everything they did was top notch quality, and they…
Great price
JJohn7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Steve and his team were tremendous. Arrived each day when they said they would be there and did a great job. Kept the area clean each day and completed the whole remodel in a week. Highly recommend you using them.
AAshlyn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Steve and his crew do great work! They have done a few home improvement projects on our house and have always been very professional and great to work with! Highly recommend
EEmily1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They did above and beyond with their work. And then still did more. Also thank you again for the great fish. See you next year for more projects to come.
AAnnie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Steven and his crew are phenomenal. They are efficient yet the attention to detail is unmatched. If you want things done right, this is the crew.
Steven and Noah have done several construction jobs for us in the past couple of years (adding a one-bedroom apartment, including a custom tiled shower; redoing the entire master bath of the main house, including a custom bath and separate tiled shower, erecting a pergola on the patio and reinforcing the foundation and floor joists by adding supports under the main house). Their attention to detail and the quality of their finished work is always above and beyond expectations. Their recommendations and suggestions show insight and reflect contemporary design. Clean up and removal of materials is always thorough. My wife and I have already asked them to fit us in their schedule next year for additional remodeling work. We highly recommend Hurley's Home Remodeling.
Price assessment: Great price
A
Ashley Hansing7 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Hurley Home remodeling did an amazing job on our remodel! They completely exceeded our expectations! They were on the ball, showed up every time they said they were going to, actually worked hard and put in long days to complete our project in a speedy manner! Everything they did was top notch quality, and they included us in all decisions rather than making them on their own. Steve is amazing and actually cares about your own personal style and making it your own. He was very patient with us as we made decisions along the way. Noah, who works with him, is exceptional as well! We will definitely be using them again on our next project!
Price assessment: Great price
J
John Anderson7 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Steve and his team were tremendous. Arrived each day when they said they would be there and did a great job. Kept the area clean each day and completed the whole remodel in a week. Highly recommend you using them.
A
Ashlyn Jaynes4 reviewsiTotal number of Google reviews Ashlyn has written across all businesses on Google Maps, not just this one.
Steve and his crew do great work! They have done a few home improvement projects on our house and have always been very professional and great to work with! Highly recommend
K
Kimberly DriesenLocal Guide · 15 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
OKAY HERE GOES!!!
If this allowed to give 10 stars or even a 100 I would highlight them all. And then some!!!!
This company, this individual/guy "He's that guy". You need to call "The Guy" call Steve Hurley. Call his company... what are you going to receive " Honesty, Integrity, Reliability, Trustworthy, so many things it's beyond but more importantly you are going to receive the craftsmanship in his work you so deserve and the creativity that he can create is far and beyond. You can throw ideas out at him and he can create something from your idea that actual exceeds your expectations and then some. Purchasing a 1935 Victorian home in Idaho and throwing ideas out at him wanting to make the home different, unique but still keeping it's character he came up with things that are far and beyond.
Hurleys Home Remodeling is a company you can be so proud to say "I am so glad I called them to do the work on whatever project you have that you want completed/created, because "He's the guy". So whatever you do make sure you utilize this company for all your needs because you will never be disappointed you contacted Hurleys Home Remodeling. He's the best!
E
Emily Helms1 reviewiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
They did above and beyond with their work. And then still did more. Also thank you again for the great fish. See you next year for more projects to come.
A
Annie Bingham2 reviewsiTotal number of Google reviews Annie has written across all businesses on Google Maps, not just this one.
Steve just remodeled our hall bathroom and did a fabulous job! He is not only highly skilled, but is also diligent and reliable. And he has good instincts regarding design choices. I chose large format tiles for the tub surround, and had been assuming a horizontal installation would be best. Steve walked me through how things could be placed vertically, either stacked or alternating, and what that meant for where the grout lines would be. I opted for stacked vertical, and it looks great! Steve even took great pains to arrange the tiles so the veining appears to keep going from one tile down to the next! (See photo.) We hired Steve to do this bathroom for us, because he had done a great job on our master bathroom a few years ago! I'd also like to give a shout out to his colleague, Noah, who helps with the work and also does stellar work!
M
Maria Sanchez1 reviewiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Old home means old pipes. Hurleys Home Remodeling was here to save the day! Came took a look, quoted me and took care of everything and was back as normal after two days of squeezing me into their busy schedule.
