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HVAC Heating & Cooling LLC

Air conditioning contractor · Tucson, AZ

5.0 ★★★★★ 206 Google reviews · 23 photos
99%five-star reviews
100%reviews answered by the owner
Sep 2026latest review

HVAC Heating & Cooling LLC at a glance

Customers consistently praise the company for rapid response times, often arriving within an hour, and for providing honest, fair pricing that frequently undercuts competitors. Reviewers highlight professional communication, clear explanations, and the ability to fix existing units rather than upselling replacements. The business also handles emergency calls on weekends and holidays, with no recurring negative themes identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 206 reviews (99% five-star).
  • Reviews on this page: 206 Google reviews (184 with written comments, 5 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: September 25, 2026.
  • Service: HVAC Contractor serving Tucson, Arizona.

Data from Google, last updated November 10, 2026.

Star ratings

206 Google reviews we collected

  • 5 stars20399%
  • 4 stars10%
  • 3 stars21%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 184 written reviews

  • Praise43999%
  • Complaints61%

Topic share

How often each topic comes up in the written reviews

  • Speed & response11827%
  • Staff & attitude9221%
  • Would recommend7417%
  • Quality & results5512%
  • Honesty & trust5011%
  • Price & value4410%
  • Communication123%

What customers talk about

We read 184 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Prompt and helpful and out to actually serve and not just to take your money.”
  • “Their professionalism, honesty and attention to detail was outstanding.”
  • “I am so grateful I found an honest HVAC technician, and I would definitely recommend him, without any hesitation.”
  • “I highly recommend Jerry to anyone looking for reliable and excellent service!”
    “So by the time Jerry arrived, the unit was not working at all.”
  • “If you want someone that's honest and knows what the heck they're doing, give them a call.”
  • “…t person and knows what he is doing had our ac running in no time and affordable prices thank you so much for helping us I recommend Jerry to anyone t…”
  • “Jerry and his worker arrived on time, explained everything clearly, and went above and beyond to make sure the job was done perfectly.”

People customers mention

  • Jerry 75 reviews
  • Conditioning 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 206 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Glen Williams6 reviewsTotal number of Google reviews Glen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast effective service and price was great . very friendly

  • Price assessment: Great price
  • Price: $400–600
  • Services: HVAC system maintenance
Response from the owner · a month ago

Thank you, Glenn really appreciate the kind words

Jake Thompson5 reviewsTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast service with an honest and fair price. Jerry had me up and running within an hour of calling.

  • Price: $200–400
  • Services: HVAC system repair
Response from the owner · 2 months ago

Thank you I really appreciate you taking time out of your day to leave me a review

Chris Keaton8 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt and helpful and out to actually serve and not just to take your money. He helped me fix the problem on my own. I will definitely hire him for all my AC business.

Response from the owner · 2 months ago

Thank you I really appreciate you taking time out of your day. Leave me a Great Review.

BuffyJ3 reviewsTotal number of Google reviews BuffyJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This morning I woke up to my AC unit blowing out lukewarm air. Immediately I was filled with anxiety, due to it being July in Tucson, and I have animals. Fortunately, I found Jerry’s company online and called him at 6 a.m. He answered the phone and said he’d be right over. He arrived by 6:50 a.m., and had my AC completely fixed and cooling the house by 8 a.m. With gratitude, I burst into tears. My unit had a hole in a line that had leaked out all of the freon. It was caused from some wires that had been in contact with that pipe, which over time heated up and caused this hole. Once it had leaked out all the freon, it caused the emergency breaker to trip and turn off the entire unit. So by the time Jerry arrived, the unit was not working at all. Jerry shared all of this information with me, and offered to repair the unit, instead of urging a full replacement. Also, he had all of the parts and equipment on his truck, so he was able to get the job done immediately. Jerry has a completely packed schedule this time of year, and he made time to come to my home first, before his busy daily schedule. We need more Jerrys in this world. He has an impeccable work ethic and really made such a huge positive impact in my life right now. I am so grateful I found an honest HVAC technician, and I would definitely recommend him, without any hesitation. Thank you so much, Jerry!

  • Price assessment: Reasonable price
  • Price: $1,400–1,600
  • Services: HVAC system repair
Response from the owner · 3 months ago

Thank you I really appreciate you taking time out of your busy day. To Leave me such a Great Review. It was a pleasure working with you.

Carmen Webb2 reviewsTotal number of Google reviews Carmen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely the best HVAC company I have ever worked with! Their professionalism, honesty and attention to detail was outstanding. Jerry and his worker arrived on time, explained everything clearly, and went above and beyond to make sure the job was done perfectly. I was visiting my mother in Tucson, Arizona, when her air conditioner went out in the heat. Everyone I called was busy and said they didn't have time or they were rude. Jerry had several service calls, but still made my mother a priority so she wasn't having to deal with the heat. He was very knowledgeable and has a huge heart. I would highly recommend him.

  • Price assessment: Great price
  • Price: $400–600
  • Services: A/C system repair
Response from the owner · 3 months ago

Thank you I really appreciate you taking time out of your business schedule to leave me such a Great Review

Deven Wisner10 reviewsTotal number of Google reviews Deven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jerry & team are outstanding. You might be wondering whether you're being strung along or oversold when you have a technician out. That's simply not the case with HVAC Heating & Cooling. In fact, they saved the day on a Sunday morning after not just one but two companies missed some key issues (while causing some more -- to their benefit). Jerry will ensure your equipment is up to snuff and probably make you laugh along the way. If you want someone that's honest and knows what the heck they're doing, give them a call.

  • Price assessment: Reasonable price
  • Price: $400–600
  • Services: HVAC system repair, Repair HVAC
Response from the owner · 3 months ago

Thank you, Devon. I really appreciate you leaving me such a Great Review.

arlene villa2 reviewsTotal number of Google reviews arlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jerry is very honest and very reliable love his business

Response from the owner · 4 months ago

Thank you

Ruben HernandezLocal Guide · 16 reviewsTotal number of Google reviews Ruben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shout out To Jerry He is Really Awesome we we're in a Big Bind To Where We Found Him On Google He Came over To Our House And Got Our System Back Up And Blowing Cold Air He Is Really Awesome He Is Really Dedicated And Has A Big Heart Thank You Very Much Jerry For What You Did

  • Price assessment: Great price
  • Price: $200–400
  • Services: HVAC system repair
Response from the owner · 4 months ago

Thank you I really appreciate you taking time out of your busy day to leave me such a Great Review

Terry Hernandez14 reviewsTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Big shout out to Jerry amazing person very honest person and knows what he is doing had our ac running in no time and affordable prices thank you so much for helping us I recommend Jerry to anyone that needs work done on there heating and cooling 👍😁

  • Price assessment: Great price
  • Price: $200–400
  • Services: HVAC system repair
Response from the owner · 4 months ago

Thank you I really appreciate you taking time out of your busy day to leave me a Great Review

Tammy PLocal Guide · 28 reviewsTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My AC was running constantly but did not seem able to cool my house below 84 degrees in the June hot afternoons. I called this small company looking for more personal service than from the larger businesses. The quote for service given over the phone was significantly lower than the other two I called. They arrived within 30 minutes, did an inspection and cleaning, and patiently explained in detail what the problems were. Wthin 1.5 hours all was repaired and cleaned up. Jerry, the owner of the company and his assistant were pleasant and professional. Highly recommend.

  • Price assessment: Reasonable price
  • Price: $400–600
  • Services: A/C system maintenance, A/C system repair, A/C preventive maintenance
Response from the owner · 4 months ago

Thank you, Tammy. I really appreciate you taking time out of your busy schedule. Leave me such a Great Review.

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