Google reviewers rate Hybrid Pest Control 4.9 out of 5 based on 348 reviews, with the owner responding to 85% of feedback. Customers frequently praise the company for punctual quarterly visits, thorough treatments for spiders, wasps, and mice, and clear communication regarding pricing and service options. While most experiences are positive, some low-star reviews criticize inconsistent phone availability and a perceived decline in service quality that necessitated multiple retreatments.
Google rating: 4.9 out of 5 from 348 reviews (98% five-star).
Reviews on this page: 348 Google reviews (314 with written comments, 18 with photos).
Owner responses: the business replied to 85% of reviews.
Most recent review: October 19, 2026.
Service: Pest Control Service serving West Valley City, Utah.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
348 reviews on Google
5★341
4★3
3★0
2★1
1★3
Reviews from Google, shown as published (original wording, unedited).
DP
Dale Palmer11 reviews
★★★★★
I have been using Hybrid Pest Control for years. I have been completely satisfied each and every quarterly visit they have made. My house is prone to spiders and bugs, especially in my basement where guests sleep. Since i've been using them, I have never seen any bugs. In fact, I never see a bug in my house! I used to see them frequently before I started using Hybrid Pest Control. Every technician that has come to the house has been highly professional and competent. They have taken the time to educate me about the pests that can infiltrate my house and how to mitigate the problem. I even had gophers in my yard, and they were able to take care of that problem as well. They do a good job! I recommend them.ce.
Price assessment: Reasonable price
Price: $100–120
Services: Spider extermination, Ant extermination, Service not listed
Pest type: Ants, Spiders, Other
Response from the owner · a year ago
Thanks for keeping the relationship alive for over a decade. We hope to continue to exceed your expectations.
We’ve used hybrid pest control for years and would never want to use another service. They come out quarterly and they keep our house safe and secure from bugs and pests. Erich, the technician is always friendly and courteous and let us know exactly where we are in our pest control
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: General pest inspection
Response from the owner · 3 years ago
Thanks Dan. Hopefully we can continue to work together for a long time to come. Let us know if you need anything at all.
Mark von Wupperfeld (MkvRealty)Local Guide · 28 reviews
★★★★★
We needed a new pest control company and reached out to Hybrid Pest Control. Cassie was great! She was very helpful, answered a ton of questions, and got a tech out to our house in Spanish Fork within 24 hours. We had a ton of spiders. Since we switched, they’re gone. Thank God! We highly recommend Hybrid Pest Control. Make sure to call and ask for Cassie!
Justin is very thorough and concise when spraying our home and outside of it. We trust him to do a good job and he always does. Excellent customer service
Response from the owner · 3 years ago
We appreciate the year's of loyalty. It's been well over a decade at this point.
Chase and Weston did a great job. Quickly and efficiently replacing 3 vent covers and checking for birds.
Price assessment: Reasonable price
Price: $200+
Services: Service not listed
Response from the owner · 2 months ago
Thank you, Bob, for the kind review. We're glad Chase and Weston were able to quickly and efficiently replace the vent covers and check for birds. Please reach out if you need anything else and we’ll be happy to assist.
I recommend this company very highly. They work diligently to help and assist in getting the pest problem under control. They are on time and accomplish their goals and do their job extremely well.
Response from the owner · 2 months ago
Thank you, Carolyn, for recommending us and for your kind words. We’re glad our team could promptly and effectively get your pest problem under control. We appreciate your trust and are committed to maintaining the same high standard of service. Please contact us anytime if you need further assistance.
Prompt response, knowledgeable, staff, and great communication.
Response from the owner · 2 months ago
Thank you, Tina, for the 5-star review and kind words. We're glad our team provided prompt, knowledgeable service and clear communication. We'll share your feedback with the staff. We appreciate your support and look forward to assisting you again.
Weston is awesome! Great biz service so far. Very nice people. Great biz tag line.
Price assessment: Reasonable price
Services: Spider extermination, Ant extermination
Response from the owner · 2 months ago
Thank you, Patrick — we appreciate the kind words. We're glad Weston and the team provided excellent service and that our tagline resonated with you. We’ll share your feedback with the staff. We look forward to continuing to serve you.
So impressed with our tech and service today. Thank you so much!
Response from the owner · 2 months ago
Thank you, Alex. We’re thrilled to hear you were impressed with our tech and service today. We appreciate your feedback and are here if you need anything else in the future.
Hybrid pest control did a great job getting rid of what I call the basement bugs. Spiders, earwigs and all the things you never want to see in the basement but show up anyways.
Price assessment: Great price
Services: Spider extermination
Response from the owner · 2 months ago
Thank you, Bosten, for the kind review. We’re glad Hybrid Pest Control could eliminate those basement pests like spiders and earwigs for you. If anything else comes up or you’d like routine service to keep them away, we’re happy to help. We appreciate you choosing us.
