Customers frequently cite prompt communication, competitive pricing, and on-time completion for services including roof replacement, repairs, and porch construction. Reviews highlight professional conduct, thorough cleanup, and the owner's availability for questions. One recurring criticism involves a project that extended beyond the scheduled timeframe, featured unprofessional staff behavior, and resulted in incomplete work requiring upfront payment.
Google rating: 4.9 out of 5 from 50 reviews (94% five-star).
Reviews on this page: 50 Google reviews (45 with written comments, 5 with photos).
Owner responses: the business replied to 74% of reviews.
Reviews from Google, shown as published (original wording, unedited).
T
TravelwithBinoLocal Guide · 16 reviews
★★★★★
Extremely disappointed with this roofing company. The job took over a week with no weather delays, and the team leader was rude and unprofessional throughout the process. They demanded all the money up front before the work was even completed, then failed to come back and finish the job properly. Some shingles that were damaged were never replaced, and attention to detail was clearly lacking. Be very mindful if you decide to deal with this company. I will never use them again.”
Price: $4,000–6,000
Services: Roof repair for storm & wind damage
Response from the owner · 4 months ago
This is obviously a scam to deliberately defame our company reputation. Any, of our thousands of customers know that this is not how we do business. Nothing about this is truthful.
Had a great experience with them, Ty the owner came out and looked at my roof and the next day I got a quote and with in two weeks my roof was done and looks great. Highly recommend!!
Thanks Dan! I’m glad we were able to get your roof replaced and water tight for you. Thanks for the 5 Star review and we appreciate the business. Thanks for trusting Hydro Proof Homes LLL for your roof repair.
Hydro Proof Homes is always on the spot with helping us with roof repairs and roof flashing replacements when we are installing new water heaters. We will continue to use their services in the future!!
Price assessment: Reasonable price
Price: $1–2,000
Services: Roof repair
Response from the owner · 8 months ago
Thanks Atomic Plumbing, your team always does the most fantastic work and we are happy you choose Hydro Proof Homes LLC as your preferred roofing company to install the pipe collars on your tankless water heater installations. We certainly appreciate the partnership and thanks!
Had a roof repair and added a covered porch to back of house . Great price, excellent service, job was completed on time . Hydro-proof was very professional and responsive . I would highly recommend them .
Price assessment: Great price
Price: $18,000–20,000
Services: Roof repair, Roof damage repair, Service not listed
Response from the owner · 8 months ago
Thanks Jimmie! We appreciate your feedback and review. It was a pleasure to work with you on your covered porch project and roofing, we look forward to the next one soon!
Ty Haughn of Hydro Proof has done 5 projects for us over the past three years and all of the projects turned out perfectly. He offers a good price for excellent work and makes good suggestions to make build ideas you have even better.
Price assessment: Great price
Price: $18,000–20,000
Services: Roof repair for storm & wind damage, Roof installation
Response from the owner · 8 months ago
Thanks Robert and Jackie! We certainly appreciate the kind words and working with you on your projects.
Mr Haughn and the crew did an outstanding job adding a covered patio. While they were out there I decided to get the roof replaced on the rest of the house. Amazing job at an excellent price, would highly recommend this company for any home projects you have. Thanks again
Very professional work, easy communication. Guys came in a knocked out my roof in just a day. Repaired all my bad spots in the roof and layed all new shingles for a very fair price !
Price assessment: Reasonable price
Price: $14,000–16,000
Services: Roof repair, Roof installation
Response from the owner · 9 months ago
Thanks Cole for the review! We appreciate your feedback and your business.
