Customers consistently praise the company for prompt same-day service, professional communication, and reasonable pricing across various plumbing needs. Reviewers highlight efficient repairs for issues like sewer line replacements, water heater installations, and drain clearing, noting that staff often provide upfront estimates and keep clients informed throughout multi-day projects. While one reviewer noted prices are not the cheapest, the overall feedback emphasizes reliability, thorough cleanup, and responsive handling of both emergency and routine maintenance requests.
Google rating: 5.0 out of 5 from 222 reviews (98% five-star).
Reviews on this page: 222 Google reviews (192 with written comments, 14 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 9, 2026.
Service: Leak Detection Service serving Tucson, Arizona.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★
222 reviews on Google
5★218
4★2
3★0
2★1
1★1
Reviews from Google, shown as published (original wording, unedited).
RP
Rosalinda Pedraza5 reviews
★★★★★
Martin Comaduran Did an excellent assessment of problem and got to work on it Right Away.Gave us the Estimate before any work was Done which I Appreciated .Was Able to Help clear My Kitchen Sink for A Reasonable Price after 2 other companies Gave Me Super High Prices and 1 Still charged me but did not resolve the issue. I Plan to Call them First For any Future Plumbing Issues.Thanks for Your Help.Sincerly R.Pedraza
Price assessment: Reasonable price
Price: $200–400
Services: Drain cleaning
Response from the owner · a week ago
Thank you so much, Rosalinda, for sharing your experience and for trusting us with your home. We’re very glad Martin was able to diagnose the issue quickly, provide a clear upfront estimate, and get your kitchen sink flowing again — especially after the frustration with other companies.
We truly appreciate your kind words and your confidence in choosing us first for future plumbing needs. It means a lot to our team. If you ever need anything, we’re here for you.
Sincerely, Hydro Rooter & Plumbing
Thank you so much, Emma!
We truly appreciate your kind words and the 5‑star review. We’re glad to hear your experience was positive and that our technician was cordial and polite throughout the service. Providing respectful, reliable service is something we take pride in every day.
If you ever need assistance again, we’re always here to help. Thank you for choosing Hydro Rooter & Plumbing!
Excellent service. Fast and responsive.
Martin was great!
Price assessment: Reasonable price
Price: $1,000–1,200
Response from the owner · 3 weeks ago
Thank you, Alex! We appreciate you sharing your experience. We’re glad Martin was able to take great care of you and keep everything fast, responsive, and within a reasonable price range. We’re always here if you need anything in the future.
Jake and his crew did a fabulous job with our major plumbing repairs. Their expertise is impressive, and they worked efficiently and professionally to complete all our repairs. In addition, all their personnel were very polite and personable to work with. And I can’t say enough about how exceptional Jake’s communication was. He stayed on top of all repairs over several weeks, and kept us informed daily with a phone call and comprehensive update. This company is first class all the way!
Price assessment: Reasonable price
Price: $2,000+
Services: Plumbing pipe repair
Response from the owner · 3 weeks ago
Thank you so much, Al! We’re truly grateful you chose Hydro Rooter & Plumbing for your major plumbing repairs here in Tucson. Jake and our plumbing team work hard to provide reliable, professional service with clear communication, and we’re thrilled to hear the daily updates, and workmanship made a difference for you. Your feedback means a lot to our locally owned Tucson plumbing company, and we appreciate you trusting us with such an important repair project.
Called on a Saturday night came over and saved the day! Wonderful service he was wonderful.
Response from the owner · 3 weeks ago
Thank you so much, Nedda! We’re glad we could help and get everything taken care of for you — even on a Saturday night. We appreciate your kind words and are always here whenever you need us.
I highly recommend this company , Anytime I've called they have came in a timely manner. Jake & his crew are great at what they do . Very reasonable reliable, & just all around a good company. Look no further give them a call . You won't be sorry
Response from the owner · a month ago
Thank you so much for the amazing review! We truly appreciate you taking the time to share your experience. Jake and the crew work hard to provide fast, reliable service, and it means a lot to hear that we’ve consistently delivered for you.
We’re grateful for your trust and your recommendation. If you ever need anything, we’re always here to help!
— Hydro Rooter & Plumbing 🚰💙
Showed up quickly and solved the problem. Recommend
Response from the owner · a month ago
Thank you, Katharine! We’re glad we could arrive quickly and solve the problem for you. We appreciate your recommendation and your trust in Hydro Rooter & Plumbing. Our team is always here to provide fast, reliable plumbing service in Tucson whenever you need us.
Jake and his crew were very professional and made every effort to get our sewer pipe dug up and replaced in a very short timeframe. They worked efficiently, communicated well, and did a great job getting the issue resolved quickly. We really appreciate their hard work and dedication.
Price assessment: Reasonable price
Price: $2,000+
Services: Sewer repair
Response from the owner · a month ago
Sean, thank you for the great review and for sharing photos of the project — we truly appreciate that. Jake and the crew work hard to deliver fast, professional sewer repairs, and we’re glad we were able to get your line dug up and replaced within the tight timeframe.
Your recognition of their communication, efficiency, and dedication means a lot. Thank you for trusting Hydro Rooter & Plumbing with your sewer repair. We’re here whenever you need us.
From customer service to the tech being great. Yvette was professional with handling the calls but Alexis was also amazing. Highly recommend
Price assessment: Great price
Services: Service not listed
Response from the owner · a month ago
Delano, thank you for the great review! We’re glad you had an excellent experience from start to finish. Yvette appreciates the recognition on the customer service side, and Alexis will be thrilled to hear your kind words as well.
We’re grateful for your recommendation and for choosing Hydro Rooter & Plumbing. We’re here anytime you need us.
