Analyzing 5,645,7125.6M ReviewsFor 15,47815.5K Experts
Google reviewers rate I-Care Optical 4.9 out of 5 based on 760 reviews, with the owner responding to 24 percent of them. Patients frequently praise the optometrist for thorough examinations, clear communication of results, and friendly staff who provide detailed explanations regarding eye care and lens options. However, some low-star reviews criticize specific staff members for perceived rudeness, long wait times, and unhelpful service when handling frame requests or pricing inquiries.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 572 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Doctor Patel is very knowledgeable and explains everything in detail and asks for your feedback.”
“I normally don’t leave negative reviews, but my visit on 1/9/2026 was extremely unprofessional and concerning from a compliance standpoint.”
“A fantastic doctor who takes time to be personable, informative and thorough.”
“A Cuban woman, approximately 72 years old, with short, dyed blonde hair, was absolutely awful.”
“They explain everything in detail, including the cost, and what the results are which strongly recommend them to anyone and everyone who needs eye care.”
“Patel as always did an outstanding job of clearly explaining the results of my eye exam.”
“Was able to get my glasses the same day which was extremely helpful as my vision at night is almost nonexistent without them.”
“They are knowledgeable, transparent, and really take the time to ensure you understand exactly what's going on.”
“Great optometrist, friendly, knowledgeable, staff, and reasonable prices.”
“It's a bit pricey, but the quality is excellent.”
praise complaint · found by our text analysis, Google review wording unchanged.
Doctor Patel is very knowledgeable and explains everything in detail and asks for your feedback. He’s also people friendly. In addition his front staff are very friendly and knowledgeable as well.
A fantastic doctor who takes time to be personable, informative and thorough. He is NOT on my insurance so I pay out of pocket for his care. WORTH IT.
Dr Patel & staff practice “CUSTOMER SERVICE!!”
Great experience..
Dr. Patel and his entire crew are a fine group of people! They are knowledgeable, transparent, and really take the time to ensure you understand exactly what's going on. They actually CARE about you! ------- Oct 2026 SitRep: All of the above is still true!
This office, the Doctor and the staff are all wonderful. Very professional and Dr Patel is very smart and current with eye care. They are state of the art. I totally trust them with my eye care. I have been going to this practice since 2012. There have been changes and it gets better and better. They are the best.
Love him ! You sure aren’t going to be disappointed. The best ever!!
Thanks for the kind words Cathy and thanks for continuing to trust us with your eye care needs! See you soon!
Great optometrist, friendly, knowledgeable, staff, and reasonable prices.
Dr. Patel as always did an outstanding job of clearly explaining the results of my eye exam. For my new eyeglasses, Efrain took all the time needed to help me pick out a new frame, and he explained all the options and features for my new lenses. I wish everyplace I deal with offered service as good as I get at I-Care Optical.
Check in and out was simple. Assistant for checking eyes was very personable and seemed knowledgeable. Dr. Was through on exam and sharing his findings in ways I could understand.
Analyzing 5,645,7125.6M ReviewsFor 15,47815.5K Experts