Google reviewers rate IB CPA 4.9 out of 5 based on 82 reviews, with the owner responding to only two percent. Clients frequently praise the firm's prompt communication, friendly staff, and cost-effective handling of payroll, bookkeeping, and tax preparation for both personal and business needs. However, a recurring criticism in low-star reviews involves unresponsive phone messages and broken links on the company website, suggesting potential issues with initial contact accessibility.
Google rating: 4.9 out of 5 from 82 reviews (98% five-star).
Reviews on this page: 82 Google reviews (66 with written comments).
Owner responses: the business replied to 2% of reviews.
Most recent review: August 20, 2026.
Service: Accountant serving San Diego, California.
Data from Google, last updated October 26, 2026.
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Customer reviews
4.9
★★★★★
82 reviews on Google
5★80
4★0
3★1
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
J
JaimeLocal Guide · 53 reviews
★★★★★
I've left messages a few days in a row now interested in tax services and potentially business consulting and/or accounting. No response. I go to their website to check out their services and contact them, but all of the links are broken for each service. It always amazes me when businesses have 5 stars yet seem to be nonexistent? Make it make sense.
Response from the owner · 2 months ago
Thank you for reaching out, Jaime. I apologize for the delayed response. We received your initial message shortly before your voicemail and have been focused on meeting several client filing deadlines.
At this time, we are not accepting new clients and are unable to take on additional work.
We appreciate your interest in our firm and wish you the very best in finding a CPA who is a good fit for your needs. Best of luck in your search.
Our IB CPA team has been at our right hand through all of our monthly bookkeeping and annual tax services. Their presence has made the difference between a tough and a successful year. Knowing we have such a capable team backing us up lets us focus on business at hand. We can trust that details won't get overlooked, they catch big and costly mistakes, keeping our hard earned money safe. we are truly grateful, they're the best in the business, we can't recommend them more.
Quick honest and responsive I've had nothing but good interactions with this company.
Response from the owner · 2 months ago
We appreciate the kind words. Now we just have one question... what do we need to do to earn those other 2 stars? 😄
Seriously, we're glad you've had good experiences with us and appreciate you taking the time to leave a review.
I switched to IB CPA in 2020 and it was the best decision I made as a business owner. From their tax professionals and the payroll department this firm is professional. I worked with Donovan, Nairy and Marri. Saving me money every year on my personal and business taxes is the reason why I keep coming back every year!
Wonderful people to work with, Very knowledgeable and experience staff, one stop shop from taxes to payroll personal and businesses.
Give them a try, you will experience the difference.
I am extremely happy with the communication and service I receive from Marri and his super team. They respond quick to my requests and always make me feel very welcome when I go to the office . Keep up the amazing work team !
