Google reviewers rate the shop 4.9 out of 5 based on 505 reviews, with the owner responding to every comment. Customers frequently praise the fast turnaround for iPhone, tablet, and console repairs, noting transparent pricing and friendly, professional communication. However, some low-star reviews criticize specific repair quality issues, such as devices malfunctioning after service or disputes regarding warranty terms and additional fees.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Fast, efficient! Addressed issues on iPhone screen & digitizer completely.
Suneet, a screen and digitizer issue can make an iPhone almost unusable so we're glad we could get both addressed completely. Fast only matters if it actually works right afterward. It's good to hear yours is back in shape. Really appreciate you coming to iColor to get it sorted!
Justin was awesome to work with. Had my phone done and out in 10 minutes. Highly recommend
Taylor, 10 minutes in and out is exactly how a phone repair should feel. Justin will be glad to hear this, we'll pass it right along to him. Glad the whole thing was that quick and easy on your end. Thanks for recommending iColor, that really means a lot to us!
Excelente servicio muy buena terminación de la reparacion, muy satisfecho. 👍👍
Jehison, hearing you left very satisfied is exactly what we hope for. We take real care to get a repair finished right so it's good to know the work and the service both stood out to you. We appreciate you choosing iColor and sharing this with us!
My PS5 had been overheating and cutting off when I tried to play games. Brought it here and they had the work done in about an hour. It’s working perfectly once again. Definitely recommend them for anyone experiencing the same issue.
There's nothing worse than a PS5 cutting out mid-game. Glad we could get yours fixed up in about an hour and back to running right. Thanks for the recommendation and hope it stays cool from here on out!
Quick service and great work!!!
Colin, glad we could get you taken care of quickly and get the work done right. Being without a device is frustrating so we try to make the repair itself the easy part. We appreciate you coming to our Wilmington team for help. Thank you for trusting iColor with it.
Great they fixed me and my brothers devices with haste will be going for tech repairs in the future
Charles, it means a lot that you and your brother both brought your devices to us. We worked to get them fixed with haste so neither of you was stuck waiting around. Hearing you would come back for tech repairs in the future is the best compliment we could get. Thank you for choosing iColor for both repairs.
Great service quality work!
Elijah, hearing that the service and the quality of the work both stood out really matters to us. We put care into both the repair itself and how we treat people while it is getting done. Thank you for supporting iColor and for taking the time to share this.
I’ve broken my phone screen several times in the past and this was by far the quickest and easiest repair process. Made a same day appointment online and dropped it off, picked up lunch, and picked it up 30 minutes later. It was quick and easy. The man working there was also very kind. I would recommend icolor to anyone in need of a screen repair. Their pricing was also transparent. This is my 5th time using their services! They also have recently fixed my PS5 when the HDMI port stopped working!
Thank you so much for the incredible review, John! It means a lot that you've trusted us with your devices five different times. We're thrilled to hear our online scheduling, transparent pricing, and quick turnaround made this your easiest screen repair yet. We're also glad we could get your PS5 HDMI port repaired and back to you. Earning your continued trust is the highest compliment we could receive. Thank you for your recommendation and for choosing iColor time and time again!
So when to this location to get my ps5 fix august 23 this year paid the 255 got it done after 57 days same problem happened came to see what’s going on and now I got bugs in my system this is a joke if my system had bugs now so now they want me pay more money out saying a system that’s didn’t have no bugs having them now I won’t go here again if I’m anyone that want to get a any system fix moving forward -⭐️
Husky, we're sorry to hear about your frustration. We understand how disappointing it can be to experience another issue with your PS5 so soon after having it repaired. When you returned 57 days after your original repair, our technicians opened your console to investigate the issue and discovered several live and dead roaches inside. We documented what we found with photos and shared them with you so you could see the condition of the console firsthand. We didn't observe any signs of an infestation during your original repair. We do have a standard $100 cleaning fee for consoles containing roaches, which would have applied during your first visit had we discovered them at that time. Unfortunately, insect infestations can cause additional issues with gaming consoles and aren't covered under our repair warranty. We understand you've already invested money into your PS5, which is why we offered to work with you and provide the additional service at a discounted rate. We always do our best to stand behind our repairs and treat every customer fairly. Our goal was to help get your console working again while being transparent about what we found. We appreciate the opportunity to have serviced your PS5 and genuinely wish you the best.
I recently had a problem with my iPhone.. I went to I color to have my phone evaluated. What a delightful experience. My it man was Justin. He explained everything in terms I would understand He as professional and personable. I definitely will be returning if I have any more issues
Maureen, we are so glad your visit turned into such a delightful experience! We know a problem with your iPhone can be stressful and Justin takes real pride in explaining everything in terms that actually make sense. We'll make sure Justin sees your kind words about how professional and personable he was. Thank you for trusting iColor with your iPhone. We'll be here whenever you need us again!
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