Excellent personal service. Met all my needs Thanks Jonathan!
- Price assessment: Reasonable price
- Services: Body & Trim
Reviewers of ICON EV Collision Services frequently cite professional communication, timely phone responses, and high-quality repairs for Tesla vehicles, noting that the shop often works directly with insurance companies. While many customers report satisfaction with the final results and welcoming staff, a recurring criticism involves significant delays in repair completion, with some vehicles remaining in the shop for months beyond the estimated timeframe. Additionally, a few low-rated reviews describe poor repair outcomes or disputes over pricing, though the majority of feedback remains positive regarding the overall service experience.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Excellent personal service. Met all my needs Thanks Jonathan!
Exceptional Service at ICON EV Collision Services! My experience with ICON EV Collision Services was phenomenal! I went in to have some scratches buffed out, and from the moment I walked through the door, I was greeted with kindness, professionalism, and a genuinely welcoming attitude. The gentleman who assisted me took the time to listen to my concerns and explained that the scratches could be buffed out in just 10–20 minutes. The service was incredibly fast, detailed, and efficient, and the results were excellent! My car looked great, and I was amazed at how affordable the price was. It's refreshing to find an honest company that genuinely cares about its customers, provides outstanding service, and pays attention to the smallest details. The fact that they are also Tesla certified makes them an excellent choice for Tesla owners looking for quality service they can trust. If you're looking for honesty, friendly customer service, exceptional attention to detail, and affordable pricing, I highly recommend ICON EV Collision Services! Thank you, ICON EV Collision Services, for the outstanding experience! You have definitely earned my trust and recommendation. I will gladly return for future needs!
The manager took care of my issues quickly and he had given me a peace of mind. I really appreciate the wonderful work they have done for me especially after a stressful accident. My car looks brand new and you wouldn’t have known if it ever been into an accident. I hope I never get into another accident again but Icon EV would be my first choice for their reliability and dependability that I can trust and rest my head on.
Great service and fast
ICON did a great job on my Model Y. Personable and professional. The repair took a little longer than unexpected, but that seems to have been because of factors out of their control. They worked with my insurance company to the best of their ability. Feel much more secure, knowing that they are under the supervision of Tesla and adhere to their high standards.
Icon EV collision did an amazing job on the repair. Thank you Chris and the production team. I recommend using this shop for your Tesla repair. And they show so much professionalism. Thank you so much.
The team at Icon were great to work with! They did a terrific job on my Tesla Model X and were on time picking up my car and returning it. When I got in my car I was amazed at how clean it looked!! I highly recommend them!!!
I had one or two hiccups but Chris was helpful and helped me get things sorted out. Communication is excellent.
This is a Tesla certified auto body shop. They will work with you and your insurance company. You don’t have to worry about your car being repaired correctly. The shop is staffed with nice people who are easy to deal with and will return calls. I was very satisfied with the entire process and repair to my car body works
Service and communication was 10/10. The repairs look perfect. I only had to pay my deductible because insurance covered all other expenses. I will be recommending ICON to any other EV owners I know.