NAIL SALONS · DENVER, CO
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%38+5.7Craft & service 20%25+5Value 10%10+1Momentum 8%76+6.1Track record 7%98+6.9Accountability 5%13+0.7Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%38+5.7Craft & service 20%25+5Value 10%10+1Momentum 8%76+6.1Track record 7%98+6.9Accountability 5%13+0.7Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCOREICON Nails and Spa
Better than 40% of nail salons · #12 of 20
4.8★745 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
3.5%1–2★ in 2 yrs (avg 4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
9%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
ICON Nails and Spa for callus removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Callus removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 9
All 4 Google reviews tagged “Callus removal”
★★★★★ Keanna · a year ago
I love yall period!
Paid $80–100PedicureSculpted nailsNail art
★★★★★ Bradleigh · a year ago
Salon is clean and music is peaceful and enjoyable! My nail tech was awesome I added a last minute design and he crushed it- shape is perfect. Pedi was great no complaints at all and well priced
Paid $120–140PedicureManicureFoot massages
★★★★★ Christa · 2 years ago
Was very pleasant. The application was pretty concise. My feet and nails feel healthy. Will come again.
Paid $60–80PedicureManicurePolish removal
★★★★★ NeeshNeesh303 · 3 years ago
This was my first time at this nail shop and I must say, I have never felt more welcomed. The staff was very friendly and made sure I was happy with my service every step of the way. Kat and Henry were so much fun... definitely recommend! 💓
Acrylic nailsCallus removalFoot massages
vs category
Blue = ICON, grey = nail salons average
Rating over time
Price
$68-7% vs typical nail salons
Bar = middle half of what customers paid · gold mark = category median.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%38+5.7Craft & service 20%25+5Value 10%10+1Momentum 8%76+6.1Track record 7%98+6.9Accountability 5%13+0.7Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
53
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
38
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
25
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
10
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
76
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
13
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+10 / −2
Professionalism
+8 / −0
Responsiveness
+0 / −0
Punctuality
+6 / −0
Value
+7 / −1
