Tax preparation service · Boise City, ID · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%88+51.7Reliability 26%81+21.1Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty62−3.8Experts Score= 84Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#80 of 135 tax preparation servicesiPosition by Experts Score among all companies we track in this category. · better than 41%
5.0★★★★★103 Google reviews · 3 photos
99%five-star reviews
4.64★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Idaho Tax & Bookkeeping Services, LLC five stars based on 103 reviews, with the owner responding to 76 percent of comments. Clients describe the firm as professional and knowledgeable, highlighting excellent communication, reasonable pricing, and efficient handling of tax preparation, bookkeeping, and IRS debt resolution. Many customers note that staff members are responsive and helpful in explaining complex tax codes, while long-term clients appreciate the consistent support and thorough guidance provided throughout the annual process.
Google rating: 5.0 out of 5 from 103 reviews (99% five-star).
Reviews on this page: 103 Google reviews (93 with written comments).
Owner responses: the business replied to 76% of reviews.
Most recent review: August 25, 2026.
Service: Tax Preparation Service serving Boise City, Idaho.
Data from Google, last updated November 1, 2026.
Score profile vs other tax preparation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
This companyTax Preparation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Idaho Tax & Bookkeeping Services, LLC: 88/100 on this factor. Category median: 91.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Idaho Tax & Bookkeeping Services, LLC: 81/100 on this factor. Category median: 86.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Idaho Tax & Bookkeeping Services, LLC: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Idaho Tax & Bookkeeping Services, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Idaho Tax & Bookkeeping Services, LLC: 62/100 on this factor. Category median: 100.B
62
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 61.–
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Bar = this company · dark tick = category median.
Star ratings
103 Google reviews we collected
5.0of 5
5 stars10299%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 93 written reviews
99%praise
Praise17499%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price229%
Reasonable571%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5129%
Would recommend3621%
Quality & results2414%
Speed & response1710%
Honesty & trust1710%
Communication159%
Price & value159%
What customers talk about
We read 93 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“David Kennedy is kind, courteous, professional, and extremely knowledgeable.”
“My wife and I highly recommend Ilir at Idaho Tax Services.”
“We’ve had a great experience and would absolutely recommend him to anyone looking for tax services.”
“He is fantastic to work with—very professional, incredibly responsive, and completely transparent throughout the process.”
“After a couple of bad experiences with accountants, I'm thrilled to have finally found one I can work with and trust.”
“Ilir is easy to work with, professional, knowledgeable and his rates are very reasonable.”
“He is also reasonably priced and works very efficiently, which made the entire process simple and stress-free.”
People customers mention
Ilir26 reviews
Nina11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Idaho Tax & Bookkeeping Services, LLC for 3 kinds of job. Pick one to see what they paid and said.
Bbetty8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Friendly and helpful staff. Ilir is easy to work with, professional, knowledgeable and his rates are very reasonable. After a couple of bad experiences with accountants, I'm thrilled to have finally found one I can work with and trust.
AAlex8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Been working with Ilir and his team about 5 years now. First few years of our business we bounced around accountants struggling to find a good fit for our small business. Last few years have been Great since we found these guys. I can’t believe it took me this long to get on here and say it. Thanks Ilir!
Reasonable priceBusiness tax return preparation
MMarkLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Fantastic organization. David Kennedy is kind, courteous, professional, and extremely knowledgeable. Most helpful in our taxes. Will be going back each year. We were fortunate to have connected with Idaho Tax & Bookkeeping. Thank you, thank you, thank you!
Reasonable priceIncome tax return filing
SStephen5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
My wife and I highly recommend Ilir at Idaho Tax Services. He is fantastic to work with—very professional, incredibly responsive, and completely transparent throughout the process. His communication is excellent, and he is always quick to answer questions or respond to messages. He is also reasonably priced and…
Income tax return filing
DDawnLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Not surprised to already see all 95 ratings being a 5 star. Not only did they make time for me during tax season by emailing me at 1:30 am because they were so busy, they saved me about a $1000 in accounting fees with their knowledge of my situation. 4 other accounts didn’t have a clue what to do with my situation…
Reasonable priceIncome tax return filing
JJoeLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I used idaho tax for IRS SETTLEMENT the main cpa and owner helped me with 97000 dollars of tax debt and settled it for 4600 to Irs plus his legal fees which was around 5000 so In all I think I paid 9600 for 97000 even if you have more debt he can help you he helped me and now I get regular tax returns now and I…
Friendly and helpful staff. Ilir is easy to work with, professional, knowledgeable and his rates are very reasonable. After a couple of bad experiences with accountants, I'm thrilled to have finally found one I can work with and trust.
Response from the owner · 2 months ago
Thank you so much for your kind words. I truly appreciate your trust and your recommendation. It was a pleasure working with you, and we look forward to helping you again next year. Ilir
A
Alex Cardoza8 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Been working with Ilir and his team about 5 years now. First few years of our business we bounced around accountants struggling to find a good fit for our small business. Last few years have been Great since we found these guys. I can’t believe it took me this long to get on here and say it. Thanks Ilir!
Price assessment: Reasonable price
Services: Business tax return preparation
Response from the owner · 3 months ago
Thank you so much for your kind words and for trusting us with your business over the past five years. It truly means a lot to hear that you've found a long-term home with our team after searching for the right fit.
We're grateful for the opportunity to work with you and appreciate you taking the time to leave this review. We look forward to continuing to support you and your business for many years to come.
Thank you again!
— Ilir & the Idaho Tax & Bookkeeping Services Team
R
RJ Lindley1 reviewiTotal number of Google reviews RJ has written across all businesses on Google Maps, not just this one.
Fantastic organization. David Kennedy is kind, courteous, professional, and extremely knowledgeable. Most helpful in our taxes. Will be going back each year. We were fortunate to have connected with Idaho Tax & Bookkeeping. Thank you, thank you, thank you!
Price assessment: Reasonable price
Services: Income tax return filing
S
Stephen Bures5 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
My wife and I highly recommend Ilir at Idaho Tax Services. He is fantastic to work with—very professional, incredibly responsive, and completely transparent throughout the process. His communication is excellent, and he is always quick to answer questions or respond to messages. He is also reasonably priced and works very efficiently, which made the entire process simple and stress-free. It’s rare to find someone this reliable and easy to deal with. We’ve had a great experience and would absolutely recommend him to anyone looking for tax services.
Services: Income tax return filing
D
Dawn BerardLocal Guide · 14 reviewsiTotal number of Google reviews Dawn has written across all businesses on Google Maps, not just this one.
Not surprised to already see all 95 ratings being a 5 star. Not only did they make time for me during tax season by emailing me at 1:30 am because they were so busy, they saved me about a $1000 in accounting fees with their knowledge of my situation. 4 other accounts didn’t have a clue what to do with my situation and wanted me to file extra tax documents before I came upon Idaho tax and bookkeeping Services. Thank you so much! I won’t forget your efforts in a sleepless time for you. You have helped restore some of faith in society and business. Forever grateful.
Price assessment: Reasonable price
Services: Income tax return filing
Response from the owner · 7 months ago
Dawn,
Thank you so much for your kind words. We truly appreciate your trust, especially during such a busy time. I’m glad we were able to help and make things a bit easier for you. It means a lot to us. Ilir Nina CPA
J
Joe HammondLocal Guide · 23 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
I used idaho tax for IRS SETTLEMENT the main cpa and owner helped me with 97000 dollars of tax debt and settled it for 4600 to Irs plus his legal fees which was around 5000 so In all I think I paid 9600 for 97000 even if you have more debt he can help you he helped me and now I get regular tax returns now and I have used him to do my taxes every year since he helped me as a way to pay him back. Everyone's always saying use turbo tax but I won't cause he honestly is so sincere and cares about you and your money. Thank you so much I hope this helps someone choose him they should do country wide commercials its way better than the other options trust me I have peace now and feel amazing no more stress worrying of liens and life is good.
Services: Service not listed
C
Cameron Adams8 reviewsiTotal number of Google reviews Cameron has written across all businesses on Google Maps, not just this one.
After enduring two years of relentless scrutiny from the Idaho State Sales Tax Commission, I turned to Idaho Tax & Bookkeeping for help. From the very beginning, they demonstrated deep expertise and a genuine commitment to helping me resolve the case.
Ilir worked with me and assigned Tom Shaner to lead my case, and I truly couldn’t have asked for better representation. Their extensive knowledge of Idaho State Tax Law and ability to navigate the complexities of the audit process were instrumental in my defense. They meticulously reviewed the allegations, correctly interpreted the tax laws, and built a strong case on my behalf.
Thanks to Ilir’s and Tom’s expertise and persistence, I was able to settle a demand from the State Tax Commission totaling $52,009.94—including taxes, penalties, and interest—for just $1,000 and without going to court.
I’m incredibly grateful for the outstanding service provided by Idaho Tax & Bookkeeping. I could not have achieved this favorable outcome without them, and I highly recommend their services to anyone facing tax issues in Idaho.
Price assessment: Reasonable price
Services: Financial advising, Income tax return filing
Response from the owner · a year ago
Thank you, Mark. It was a pleasure to work with you.
N
Nate OrtizLocal Guide · 33 reviewsiTotal number of Google reviews Nate has written across all businesses on Google Maps, not just this one.
Please do not look any further. Illir is the most professional and pleasant person to work with and he will absolutely take care of you and try and find anyway to help you out the best he can. Additionally, his staff is excellent as well and they too help set you up for success. Please do yourself a favor and go to Illiar you will not regret it.
