Google reviewers rate Ifix Appliances LLC 4.8 out of 5 based on 323 reviews, with the owner responding to 99% of them. Customers frequently praise the company for punctual arrivals, clear communication regarding diagnoses, and reasonable pricing for repairs on washers, dryers, dishwashers, and refrigerators. However, several low-star reviews criticize the durability of repairs, noting that appliances often malfunction again within weeks, and express frustration regarding limited warranty coverage and additional charges for recurring issues.
Google rating: 4.8 out of 5 from 323 reviews (94% five-star).
Reviews on this page: 323 Google reviews (308 with written comments, 18 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 10, 2026.
Service: Appliance Repair serving Raleigh, North Carolina.
Data from Google, last updated November 10, 2026.
Star ratings
323 Google reviews we collected
4.8of 5
5 stars30394%
4 stars52%
3 stars00%
2 stars10%
1 star144%
Praise vs complaints
Phrases our text analysis found in 308 written reviews
97%praise
Praise74797%
Complaints213%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response20627%
Staff & attitude17222%
Quality & results11715%
Would recommend10514%
Price & value9312%
Communication517%
Honesty & trust243%
What customers talk about
We read 308 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The tech was prompt, texted that he was on the way, and was quick with his work.”
“The office needs to be more communicative when parts are delayed.”
“Excellent service 👍🏾On time, kind and fixed the issue!”
“Kyryll did a great job fixing our under the counter ice maker which was leaking out of the bottom.”
“I had my washer repaired on Aug 24th by Russell Taylor and today 10/9 the washer is not working.”
“I highly recommend him if a customer needs repairs!”
“I do not recommend this technician or this company.”
“Very easy to work with and communicate with and the price was very reasonable l.”
“I believe I was overcharged for a fuse in comparison to a vendor that I had used in the past.”
“He was very thorough and explained the problem and the fix, as well as what to keep an eye out for in the future!”
“Fast, knowledgeable, reasonably priced, and genuinely pleasant.”
People customers mention
Anton25 reviews
Roman19 reviews
Andrew12 reviews
Samsung6 reviews
Andrii4 reviews
Repair3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
The folks at iFix Appliances were great. I called the schedule an appointment and got a live person, scheduled an appointment for the next morning. The tech was prompt, texted that he was on the way, and was quick with his work. I’ll definitely use iFix Appliances again if I ever need service.
Price assessment: Reasonable price
Price: $50–100
Services: Stove, cooktop & oven repair
Repair wait time: 0–1 hr
Alexandra HaiLocal Guide · 16 reviewsiTotal number of Google reviews Alexandra has written across all businesses on Google Maps, not just this one.
Excellent service 👍🏾On time, kind and fixed the issue!
Response from the owner · 3 days ago
Thank you so much! We're happy to hear that everything went smoothly and that our technician was punctual, friendly, and able to get the issue resolved. We appreciate you choosing iFix Appliances and taking a moment to share your experience!
George Wallace2 reviewsiTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Kyryll did a great job fixing our under the counter ice maker which was leaking out of the bottom. He was very thorough and explained the problem and the fix, as well as what to keep an eye out for in the future!
Price assessment: Great price
Price: $200–250
Services: Service not listed
Repair wait time: 0–1 hr
Response from the owner · 3 days ago
Thank you for the wonderful feedback! We believe it's important for our customers to feel informed and confident about the work being done. We truly appreciate you choosing iFix Appliances and sharing your experience with us!
Dan Johnson7 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Getting our washer repaired was actually a positive experience! I highly recommend this company. Anton arrived exactly as planned and diagnosed/repaired the machine in just over an hour - he had replacement parts on his truck. After the washer was repaired, I asked Anton if he could also look at our SubZero refrigerator as it was starting to build up frost. He quickly diagnosed the problem, ordered a new part and returned to install it as soon as the part was available. In addition to his technical skills, I must add that Anton is also a very professional and polite individual.
Thank you for such a thoughtful review and for recommending iFix Appliances! We're delighted that what started as a washer repair turned into such a positive experience. It's great to know Anton was able to get your washer running again so quickly and also help resolve the frost buildup in your SubZero refrigerator. We take great pride in having technicians who are not only knowledgeable but also professional and courteous, so your feedback is especially appreciated. We'll be sure to share your kind words with Anton. Thank you for trusting us with both of your appliances!
Chris McLeod14 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Easy to schedule. Technician Anton fixed the issue and found a leak in the valve of my Bosch dishwasher that would have likely caused major water damage eventually. Knowledgeable and timely.
Price assessment: Reasonable price
Price: $350–400
Services: Dishwasher repair
Response from the owner · 3 days ago
Thank you so much for your kind review! Catching issues like that early can make all the difference! It's great to hear that scheduling was easy and that you were happy with the service. We truly appreciate your trust in iFix Appliances !
Michael Bury7 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Came to assess in a reasonable amount of time. The parts and repairs were done within a week later. All you can ask for when you need something fixed.
Price assessment: Not sure
Price: $500+
Services: Refrigerator/freezer repair
Repair wait time: 0–1 hr
Response from the owner · 3 days ago
Thank you for sharing your experience! We're glad we could take care of your refrigerator repair in a timely manner. We appreciate you trusting iFix Appliances and taking the time to leave us a review. We're always happy to help whenever you need us!
Gajanan Inamdar2 reviewsiTotal number of Google reviews Gajanan has written across all businesses on Google Maps, not just this one.
Constantine has helped fixing a couple of appliances at our home. He is prompt in communicating estimated ETA, diagnosis, order parts and with repairs. Well mannered and professional in his attitude. Highly recommended!!!
Response from the owner · a week ago
Thank you so much for your wonderful review and continued support! It means a lot to know that you've trusted iFix Appliances with multiple repairs in your home. We truly appreciate you taking the time to share your experience and recommend our services. We're always here whenever you need us!
Alex Willard16 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
have used these guys like 3-4 times for refrigerator, dryer and washing machine. have recommended to friends and family who have also used them. they are my go to for appliance repair.
Thank you so much for your continued trust and support! It truly means so much to us that you've chosen iFix Appliances time and time again, and even recommended us to your friends and family! There's no greater compliment than knowing we're your go-to team for appliance repairs. We sincerely appreciate your loyalty and look forward to being here whenever you need us!
Anne Gay1 reviewiTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
Prompt, explained plan. Completed repair. Very courteous and professional. Would definitely use again.
Price assessment: Reasonable price
Services: Refrigerator/freezer repair
Response from the owner · 2 weeks ago
Thank you so much for your wonderful feedback! Your trust and willingness to choose us again mean a lot to our team. We truly appreciate your support and look forward to assisting you whenever you need us!
