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iFixandRepair - Palm Beach Outlets logo

iFixandRepair - Palm Beach Outlets

Mobile phone repair shop · Delray Beach, FL

4.9 ★★★★★ 962 Google reviews · 24 photos
96%five-star reviews
62%reviews answered by the owner
Nov 2026latest review
📞 Call (561) 316-3250Request a call backWebsite ↗

iFixandRepair - Palm Beach Outlets at a glance

Customers frequently praise the shop for quick repairs, often completing screen and battery fixes within thirty minutes, alongside friendly service and reasonable pricing. However, several low-star reviews highlight significant issues with communication, such as lack of updates on parts, and recurring problems where repaired screens malfunction or fail shortly after service. Additionally, some customers reported unexpected additional costs for moisture damage or higher prices compared to local competitors.

  • Google rating: 4.9 out of 5 from 962 reviews (96% five-star).
  • Reviews on this page: 962 Google reviews (836 with written comments, 21 with photos).
  • Owner responses: the business replied to 62% of reviews.
  • Most recent review: November 8, 2026.
  • Service: Electronics Repair Shop serving Delray Beach, Florida.

Data from Google, last updated November 11, 2026.

Star ratings

962 Google reviews we collected

  • 5 stars92096%
  • 4 stars61%
  • 3 stars81%
  • 2 stars10%
  • 1 star273%

Praise vs complaints

Phrases our text analysis found in 836 written reviews

  • Praise1,15097%
  • Complaints333%

Topic share

How often each topic comes up in the written reviews

  • Speed & response31527%
  • Staff & attitude28924%
  • Quality & results23019%
  • Would recommend18716%
  • Price & value1119%
  • Honesty & trust373%
  • Communication141%

What customers talk about

We read 836 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very helpful, fairly fast paste, will come again for sure.”
    “Constant just “oh we’re sorry for the delay” had to call ourselves to get updates, no communication with the customer.”
  • “Jay was wonderful , very attentive and very past faced when it came to solving the problem to what was wrong with my phone fixed it in less than 35 min!”
    “James was very rude said he it wasn’t what he touched.”
  • “The guys that I fix and repair the great job thank you”
    “I took my iPhone in to have the screen repaired, and they told me the charging port was also damaged.”
  • “Fixed my phone within 30 minutes even with water damage 5 stars, very affordable.”
    “I don't recommend this shop.”
  • “May find service cheaper elsewhere, but convience was worth it.”
    “Bought 2 screen protectors and over priced case one screen protector started bubbling less than 2 months after and they didn’t stand behind their work…”
  • “If you’re looking for reliable repairs backed by a solid warranty and excellent customer service, this is definitely the place to go.”
    “Lied to me about the genuineness of the iPhone part they installed on my iPhone.”
  • “Malik helped me with my screen replacement and was super helpful in explaining everything!”
    “The customer service & lack of communication & inability to understand the words coming out of my mouth.”

People customers mention

  • Matthew 30 reviews
  • Jay 11 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 962 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Duane De LimaLocal Guide · 4 reviewsTotal number of Google reviews Duane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service and got my phone fixed in minutes!

Assata Shakur8 reviewsTotal number of Google reviews Assata has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I came into their store looking for cases for my iPhone duo. I was also looking for a privacy screen for the front of my phone. They were highly informative and very hospitable. They had the most cases to choose from that I had seen from walking into any store. Including AT&T. They put my screen on for me, and later that day I noticed issues with the screen and the case itself. I gave a phone call to the store and told them I could come back in if it were possible in a couple of days, and they did not even hesitate. They told me to go ahead and come in and they would take care of it. I was welcomed back into their store with the same amount of enthusiasm, maybe even a little bit more and without the trained fake empathy that some companies show. I wasn’t even there for five minutes and they gave me a brand new case, a brand new screen protector, and a sense that I would always return to their store. So if you are looking for your phone to be fixed, phone cases, great knowledge behind the technology, and five-star customer service, then you have chosen iFixit repair of the Palm Beach Tanger Outlet.

martin bazanLocal Guide · 31 reviewsTotal number of Google reviews martin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guys that I fix and repair the great job thank you

toney taylor1 reviewTotal number of Google reviews toney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good experience

J. Z.8 reviewsTotal number of Google reviews J. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazingly fast customer service response via email

Vedmiriam O2 reviewsTotal number of Google reviews Vedmiriam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great repair and great costumer service. Would recommend

Joan LindemannLocal Guide · 31 reviewsTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jay is the best. Fixed in under 30 minutes.

juan Carlos Sanchez Osorio3 reviewsTotal number of Google reviews juan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I took my iPhone in to have the screen repaired, and they told me the charging port was also damaged. After they repaired it, it displayed the Pink Screen of Death. Then they told me the motherboard had moisture damage and wanted to charge me extra. I finally picked up my phone and took it to another repair shop. I don't recommend this shop. Good luck to anyone who comes here to get their devices repaired.

Linette Chambers6 reviewsTotal number of Google reviews Linette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jay is a lifesaving PHENOMENAL AMAZING PERSON!!! Retrieved PRICELESS MEMORIES!!!!

Response from the owner · 2 months ago

Linette, thank you for taking the time to leave us an amazing review. We really appreciate your feedback and are happy to hear that you had a great experience with us. We look forward to serving you again in the future!

Shaughn MohammedLocal Guide · 57 reviewsTotal number of Google reviews Shaughn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best EMERGENCY REPAIR cell phone service repair

Response from the owner · 2 months ago

Shaughn, thank you for taking the time to leave us an amazing review. We really appreciate your feedback and are happy to hear that you had a great experience with us. We look forward to serving you again in the future!

iFixandRepair - Palm Beach Outlets on Google Maps →

Business details