Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

iFixit Mobile Shop - Cape Coral FL logo

iFixit Mobile Shop - Cape Coral FL

Mobile phone repair shop · Bonita Springs, FL · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%91+25.7Replies to reviews 8%100+8.2Experts Score= 94Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 47 ipad screen repair servicesPosition by Experts Score among all companies we track in this category. · better than 76%
4.9 ★★★★★ 338 Google reviews · 24 photos
98%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
54%reviews answered by the owner
Oct 2026latest review
📞 Call (941) 380-6914Request a call backWebsite ↗

iFixit Mobile Shop - Cape Coral FL at a glance

Customers frequently cite quick turnaround times, transparent pricing, and helpful staff who explain repair options clearly. Common services include screen replacements, charging port fixes, and data transfers, with many noting the shop's willingness to diagnose issues without charging. However, low-star reviews describe instances where customers felt misled about part quality or faced price discrepancies between phone quotes and in-store estimates.

  • Google rating: 4.9 out of 5 from 338 reviews (98% five-star).
  • Reviews on this page: 338 Google reviews (306 with written comments, 22 with photos).
  • Owner responses: the business replied to 54% of reviews.
  • Most recent review: October 22, 2026.
  • Service: iPad Screen Repair Service serving Bonita Springs, Florida.

Data from Google, last updated October 27, 2026.

Score profile vs other ipad screen repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction94Reliability91Craft & service–Value–Momentum100Replies to reviews100Satisfaction: 94 (median 91)Reliability: 91 (median 89)Momentum: 100 (median 100)Replies to reviews: 100 (median 90)
This companyiPad Screen Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.iFixit Mobile Shop - Cape Coral FL: 94/100 on this factor. Category median: 91.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.iFixit Mobile Shop - Cape Coral FL: 91/100 on this factor. Category median: 89.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.iFixit Mobile Shop - Cape Coral FL: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.iFixit Mobile Shop - Cape Coral FL: 100/100 on this factor. Category median: 90.A
100

Bar = this company · dark tick = category median.

Star ratings

338 Google reviews we collected

  • 5 stars33298%
  • 4 stars00%
  • 3 stars00%
  • 2 stars10%
  • 1 star51%

Praise vs complaints

Phrases our text analysis found in 306 written reviews

  • Praise51898%
  • Complaints132%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12223%
  • Quality & results11221%
  • Would recommend9718%
  • Speed & response8917%
  • Price & value7915%
  • Honesty & trust214%
  • Communication112%

What customers talk about

We read 306 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He handled everything extremely professional & solved all my issues.”
  • “I break my phone constantly and I always have a great experience from the owner himself and his great employee”
    “They're not working, it's 3pm and there's nobody there”
  • “I’m very grateful for his help and would absolutely recommend him to anyone who needs phone repair.”
  • “They helped me resolve my device problem quickly and efficiently.”
  • “Angle helped me out got my phone fixed gave me a great deal”
    “They are scammers and overcharged me for a used battery.”
  • “He took the time to look at my phone and genuinely tried his best to fix the issue.”
  • “The staff was friendly, professional, honest, and took the time to explain everything clearly.”

People customers mention

  • Angel 12 reviews
  • Eddy 7 reviews
  • Repairs 6 reviews
  • Apple 5 reviews
  • Pro 4 reviews
  • Eddie 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Yeraldy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Exelente mi opinión acerca de este negocio,la mejor calidad en sus servicios y sobre todo como tratan a sus clientes.

ElizabethLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Omg Angel.. was truly an 😇.. he is amazing.. He handled everything extremely professional & solved all my issues.. tytytyt Angel.. My Angel 😇

DanielleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Angel helped us with a simple charging port issue . Thank you for being there on a Sunday, too because this is helpful for the customer for sure!

chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Always a fast and courteous repair. I break my phone constantly and I always have a great experience from the owner himself and his great employee

Metuschelah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Angel was so good with my phone. I was stressed the back of my phone scattered out of no where they got it done in 2.5 hours. So grateful!! Thank you again so much!!!

RocioLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

⭐⭐⭐⭐⭐ I had an amazing experience with Eddie at iFixit Mobile Shop! He took the time to look at my phone and genuinely tried his best to fix the issue. What impressed me the most was his honesty and kindness — even though he spent time helping me, he didn’t want to charge me anything! It’s not often you come…

Compare with

Photos

Customer reviews

4.9 ★★★★★ 338 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Yeraldy Vergara1 reviewTotal number of Google reviews Yeraldy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exelente mi opinión acerca de este negocio,la mejor calidad en sus servicios y sobre todo como tratan a sus clientes.

ElizabethLocal Guide · 54 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Omg Angel.. was truly an 😇.. he is amazing.. He handled everything extremely professional & solved all my issues.. tytytyt Angel.. My Angel 😇

Jaxiel Sanchez1 reviewTotal number of Google reviews Jaxiel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ange l lo mejor reparo rápido mi celular

Danielle LeeLocal Guide · 16 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Angel helped us with a simple charging port issue . Thank you for being there on a Sunday, too because this is helpful for the customer for sure!

Benjamin Long5 reviewsTotal number of Google reviews Benjamin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service...did a great job repairing my phone...

chris patrizio8 reviewsTotal number of Google reviews chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always a fast and courteous repair. I break my phone constantly and I always have a great experience from the owner himself and his great employee

Metuschelah Jeantz5 reviewsTotal number of Google reviews Metuschelah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Angel was so good with my phone. I was stressed the back of my phone scattered out of no where they got it done in 2.5 hours. So grateful!! Thank you again so much!!!

Yanelis Bosch4 reviewsTotal number of Google reviews Yanelis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best place in cape coral, thanks eddy

Cameron Zohler6 reviewsTotal number of Google reviews Cameron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Angle helped me out got my phone fixed gave me a great deal

Kevin Bazarek3 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Angel fixed my destroyed phone in twenty minutes. Great place

Response from the owner · 2 weeks ago

Thanks, Kevin! Twenty minutes is what we aim for — glad Angel could bring your phone back to life that fast. Appreciate the 5 stars! 📱🔧

iFixit Mobile Shop - Cape Coral FL on Google Maps →

Business details