Google reviewers rate Illuminated Concepts Inc. five out of five stars based on 162 reviews. Customers frequently praise the company for punctual service, efficient diagnosis, and professional installation of landscape and audio lighting systems. Recurring themes include responsive communication, attention to detail, and helpful design advice during updates or repairs. One reviewer noted a billing error involving an uncashed check that required additional communication to resolve, though they still recommended the firm.
Google rating: 5.0 out of 5 from 162 reviews (99% five-star).
Reviews on this page: 162 Google reviews (136 with written comments, 8 with photos).
Owner responses: the business replied to 80% of reviews.
Reviews from Google, shown as published (original wording, unedited).
PC
Pam Carter6 reviews
★★★★★
Our home is in Laguna Niguel and illuminated concepts did both the front back and side yards, I’m so proud of it. I want to have a party now just to show it off. The landscape lighting is phenomenal. my artwork on the wall on the patio or highlighted the top of the trees are highlighted. It looks like an oasis. I would recommend them, Chuck, Jose and the crew are amazing. Jose is very design. orientated, helped me with any ideas or changes i wanted to make, they’re very personable. It’s the best group I’ve ever worked with they are phenomenal people the kind that you want helping you with your home. We also used them on our house in Dana point, which is a beautiful area with lots of palm trees all lit up at night. It looks the best it’s ever looked. I wish I hadn’t waited so long to do it, if you’re hesitating don’t!
Response from the owner · 4 months ago
Thank you so much, Pam.
We truly appreciate your wonderful review and your continued trust in Illuminated Concepts. It has been a pleasure designing and installing the landscape lighting for both your Laguna Niguel home and your Dana Point home.
I was especially excited to create a custom lighting design that highlights the beautiful features of your renovated landscape, which you so carefully planned.
We’re also grateful that you shared your lighting with your neighbor, which gave us the opportunity to help with another custom landscape lighting project. Thank you for your kind words about Jose, our crew, and the care we put into every project.
– Chuck, Illuminated Concepts
The Illuminated Concept staff (Daniel) diagnosed our lighting problem very quickly. They uncovered repaired and replaced everything in a surprisingly quick manner. I highly recommend them. 👍
Response from the owner · 5 months ago
Dennis
Thank you so much for the kind words! We’re grateful you trusted Illuminated Concepts with your yard. Chuck and the team really enjoyed listening to your goals and helping create a lighting design that brought the whole space to life.
We’re thrilled to hear that your yard feels beautifully “enlightened” — that’s exactly what we love doing: transforming outdoor spaces so they can be enjoyed after the sun goes down.
Thank you again for choosing Illuminated Concepts!
Illuminated Concepts did an amazing job on my outdoor lighting. They responded immediately and a highly talented and professional crew took care of my every need. Daniel and Antonio were amazing a their craft and owners Melinda and Chuck were super responsive and paid close attention to every detail A+++
Response from the owner · 9 months ago
Dennis, Thank you so much for this incredible review! We truly appreciate you recognizing the responsiveness and care our entire team brings to each project. Daniel and Antonio take great pride in their craftsmanship, and Melinda and I are grateful for the opportunity to stay closely involved and ensure every detail is handled properly.
We’re thrilled you’re happy with your outdoor lighting and appreciate your trust in Illuminated Concepts. Thank you again for the A+++ review!
People make the difference. Wanda is the perfect example of what costumer service is. Jeff and the crew preform their service with the same approach.. and my lighting is always getting compliments. Thank you!
Illuminated Concepts delivers quality lighting design and service. When we decided to change our patio layout, Daniel gave us helpful tips (like repositioning the lights we were going to remove) and he and his assistant were pleasant and efficient. 5 stars!
I have been using Illuminated Concepts for years. They do a great job and are very professional.
Response from the owner · 9 months ago
Christina,
Thank you for being a long-time client and for your continued trust in Illuminated Concepts. We truly appreciate the opportunity to care for your lighting over the years and are grateful for your kind words about our professionalism and work. We look forward to serving you for many years to come.
